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Randall Reed's Planet Ford
Humble, TX
2,681 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,681 reviews
July 07, 2023
Kelli Campbell is a Rock Star in your corner. We ALWAYS ask for her when we have an issue with any of our Planet Ford purchased vehicles. She has our utmost respect for her honesty and integrity We ALWAYS ask for her when we have an issue with any of our Planet Ford purchased vehicles. She has our utmost respect for her honesty and integrity while still being true to her role as service advisor. She stays focused and has great communication skills, this last visit was for a new set of tires. Even though one of your nearby competitors still gave a lower overall price for the tires, you must factor in the value of great customer service and the pleasant follow up calls from Kelli to “just check in on us” she even followed up to inquire about my husbands recent hospital stay. THAT is proof that we are more than apart of her paycheck. That’s just being a genuine good person. More
by revajosilence
Verified CustomerEmployees Worked With
Kelli Campbell, service department
July 07, 2023
slow. my car was there 8 mos waiting on a part and was offered 35 dollars a day for a rental. sure. no loaner. ford inc. said sorry but we won’t help you my car was there 8 mos waiting on a part and was offered 35 dollars a day for a rental. sure. no loaner. ford inc. said sorry but we won’t help you More
by PAULGRIFFIN16
Employees Worked With
Other Employees :
John 'JT' Thomas, Brian Smith
July 07, 2023
Excellent customer service throughout the whole car buying process! I got my dream truck and I couldn’t be happier! 10/10 will recommend. buying process! I got my dream truck and I couldn’t be happier! 10/10 will recommend. More
by VICTORIA.BENITEZ
July 06, 2023
Great working with Randall Reed's Planet Ford! Was able to get my 4Runner traded in and a pickup that I love! Was able to get my 4Runner traded in and a pickup that I love! More
by nolan8
July 06, 2023
Awesome Job! Great customer service! Greeted at the door! Comfortable waiting area. Love the Ford Pass points. Great customer service! Greeted at the door! Comfortable waiting area. Love the Ford Pass points. More
by Syj77338
July 06, 2023
Staff was very friendly and helpful and knowledgeable. My experience was overall excellent. I will recommend planet Ford to my friends and family. My experience was overall excellent. I will recommend planet Ford to my friends and family. More
by jsyzdek77
July 06, 2023
Richard is the best! He always explains everything, gets the vehicle you're looking for, and keeps you informed as what is next in the process. He always explains everything, gets the vehicle you're looking for, and keeps you informed as what is next in the process. More
by tommy.kinard53
Employees Worked With
July 06, 2023
Great customer service by Cristian Mendoza. He is very helpful and patient. The finance team was great as well! He is very helpful and patient. The finance team was great as well! More
by MAIZE05
July 05, 2023
Sorry just think I got a bad deal. Also ford pass not working. Went to dealer and they couldn’t help until supervisor came back from vacation. Also ford pass not working. Went to dealer and they couldn’t help until supervisor came back from vacation. More
by PA780625
Employees Worked With
