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Randall Reed's Planet Ford
Humble, TX
2,724 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,724 reviews
July 19, 2023
Salesman, Ola is great! The purchasing process was good but the “Dealer Installed Options” and the “Consumer Benefits Package” were not explained to me or my mom, who helped The purchasing process was good but the “Dealer Installed Options” and the “Consumer Benefits Package” were not explained to me or my mom, who helped with the purchase of my vehicle. It was assumed that I agreed to it. I did not get a benefits package, nor the tint on my front windows, which according to another Ford dealership was too much. The salesman or the finance should have provided me with a detailed explanation of these charges. We are working on getting this information from the finance department or management. More
by Ldujka
Verified Customer
July 19, 2023
Friendly Staff No Hassle of any kind. Fast and Responsive service. Great sells person to deal with. Fast and Responsive service. Great sells person to deal with. More
by jlb1111
July 18, 2023
Quick and friendly. In and out in a short time. Will definitely recommend for service. In and out in a short time. Will definitely recommend for service. More
by MCDOWELL1139
Employees Worked With
July 18, 2023
Great service and couldn't be happier with my purchase. Had a speedy transaction and the dealership worked with me to find a perfect payment plan Had a speedy transaction and the dealership worked with me to find a perfect payment plan More
by lightnerha16
July 18, 2023
Great inventory, great customer service and great staff will be long term customer and will recommend people to shop there will be long term customer and will recommend people to shop there More
by 1989huerta.arturo
Employees Worked With
July 18, 2023
Jarrod was awesome. He kept me posted with updates on my order. Communication was great. He kept me posted with updates on my order. Communication was great. More
by mnezbcruz
July 18, 2023
Jared was really professional and truly cared about meeting my needs. He went above and beyond to make sure everything I asked for was received. meeting my needs. He went above and beyond to make sure everything I asked for was received. More
by Mormiksch1998
Employees Worked With
Jared Williams
July 18, 2023
Not sure which one of my vehicles this is for as I brought in three of them in. But doesn’t matter as I was greeted as I walked in the door,Rodney helped me out with all three and did an outstanding j brought in three of them in. But doesn’t matter as I was greeted as I walked in the door,Rodney helped me out with all three and did an outstanding job. Offered coffee from the cafe as well. Very please with my service experience More
by Lou
Employees Worked With
Rodney Bogany
July 18, 2023
This is our second time purchasing from this dealership, ray was great and very helpful! ray was great and very helpful! More
by gabino9112
