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Randall Reed's Planet Ford
Humble, TX
2,803 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,804 reviews
July 30, 2023
Great service, was able to fix my issue with my vehicle quickly, and kept me up today on the process quickly, and kept me up today on the process More
by jrgarciajr88
Verified CustomerEmployees Worked With
July 30, 2023
The dealer experience was great, Gabriel and there was a lady helped, they were super nice. lady helped, they were super nice. More
by SNSELDENIZ
Employees Worked With
Other Employees :
Gabriel - 5 Star - he deserves it
July 29, 2023
I was cool with letting the dealer keep my vehicle for a week to get a recall done and oil change done as they were busy. I didn’t ask for a shuttle or a rental/loaner car. I arranged my own transport and w week to get a recall done and oil change done as they were busy. I didn’t ask for a shuttle or a rental/loaner car. I arranged my own transport and went without a car for a week. Not to mention this was the second time I had to come back for the same recall. I was messaged my car was ready for pickup. I left work headed over to pick it up only to find that the dealer lost my vehicle which the time it took to find my vehicle made me late returning to work. All of my mirrors were adjusted/changed as well as my driver seat. Not simply moved forward or back the seat was lowered to the ground and reclined back like someone was joy riding. My radio station was changed also. Absolutely ridiculous. I’m not sure how a service dept. would not no that rule number one should be don’t mess with a customers settings. Extremely disappointed and frustrated. More
by LAWRENCEJORDANJR
Employees Worked With
Can’t remember
July 29, 2023
Really great experience, very streamline process for buying a vehicle. The salesmen listened to what I wanted and help me locate the right vehicle with the right equipment buying a vehicle. The salesmen listened to what I wanted and help me locate the right vehicle with the right equipment More
by tamiller2003
Employees Worked With
AB
July 29, 2023
Oliver as well as all other employees were very helpful and polite. Good buying experience overall. and polite. Good buying experience overall. More
by Tigershrk677
Employees Worked With
July 29, 2023
Great service. Very friendly staff in the cafe while I was waiting. Overall it was was a very good experience. Very friendly staff in the cafe while I was waiting. Overall it was was a very good experience. More
by johnsegura42
Employees Worked With
Rodney and then the ladies in the cafe.
July 29, 2023
I don’t know where to begin service is horrible! !! Waited two and a half hours on an oil change. The guy doing the service got into my vehicle with oil on him, no paper or protection. Then he droppe !! Waited two and a half hours on an oil change. The guy doing the service got into my vehicle with oil on him, no paper or protection. Then he dropped my skid plate unnecessarily and found out once I left he put it back on wrong. I’ve been buying oil change packages for years but I will never be back!!!! More
by ERICRGONZALES
Employees Worked With
John 'JT' Thomas
July 28, 2023
Micheal and the planet ford team were great I recommend them to anyone buying a vehicle them to anyone buying a vehicle More
by jamesisking033
July 28, 2023
Joseph @ Quick Lane has taken care of my vehicle(s) for many years. He is a very nice person. Should hire more like this. I just love this young man. many years. He is a very nice person. Should hire more like this. I just love this young man. More
by TEXASMAN57
Employees Worked With
Joseph @ Quick Lane
