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Randall Reed's Planet Ford
Humble, TX
2,802 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,802 reviews
July 31, 2023
Planet Ford took the best care of us for the 3rd time! ! We couldn’t be more pleased with every person who helped us! Thank you PF team! ! We couldn’t be more pleased with every person who helped us! Thank you PF team! More
by RSNELL
Verified Customer
July 30, 2023
The dealer experience was great, Gabriel and there was a lady helped, they were super nice. lady helped, they were super nice. More
by SNSELDENIZ
Employees Worked With
Other Employees :
Gabriel - 5 Star - he deserves it
July 30, 2023
When in finance, I felt distracted and misled. I will be returning next week and disputing this contract as the numbers don't make sense. The extended warranty and service contract I was told wa I will be returning next week and disputing this contract as the numbers don't make sense. The extended warranty and service contract I was told was 6k and I was credited back 3700 from my trade. That is not what this contract shows, I was charged an additional 3700 for a separate maintenance contract. I need someone from Planet ford to sit down and go through closing again and get this correct. I show I should be financing much less than what they have me at. The finance person as well as salesmen continued to talk about personal things with me while doing this deal which in my opinion is misleading. I want someone from finance to call me Monday morning. 936-548-9603 Ken Victorick More
by Ken Victorick
Employees Worked With
July 30, 2023
Mike was very knowledgeable about the car I brought. He answered all of my questions and made sure I was comfortable with my purchase. As a first time car buyer, I highly recommend him! He answered all of my questions and made sure I was comfortable with my purchase. As a first time car buyer, I highly recommend him! More
by BTaj
Employees Worked With
Michael Grissom
July 30, 2023
The only issues that I experienced is the sales people trying to talk to you right out of the vehicle. Jorgie was amazing and was able to help me get the vehicle I wanted trying to talk to you right out of the vehicle. Jorgie was amazing and was able to help me get the vehicle I wanted More
by dakotahoech
July 30, 2023
very satisfied with my experience purchasing a new vehicle. the whole experience was amazing. will recommend to future car buyers vehicle. the whole experience was amazing. will recommend to future car buyers More
by NJTX1960
July 30, 2023
Awesome, fast service. The wait time was accurate. The cafe was a nice place to work while I waited. The wait time was accurate. The cafe was a nice place to work while I waited. More
by KEETASTOWE
Employees Worked With
July 30, 2023
It would take a whole page to explain my many complaints. I feel nothing will ever be done even if I did express my concerns I feel nothing will ever be done even if I did express my concerns More
by HEAVENS531
July 30, 2023
Great service, was able to fix my issue with my vehicle quickly, and kept me up today on the process quickly, and kept me up today on the process More
by jrgarciajr88
Employees Worked With
