Randall Reed's Planet Ford | Page 12

Ease of shopping; selected vehice available; follow up from salesman; sales staff excellent (Guy Guidry). from salesman; sales staff excellent (Guy Guidry). More

Planet Ford has had my new truck in the repair shop more than I’ve driven it. Then, they want to say that the back seats don’t have sensors when they themselves disconnect them. I’m not one bit happy with t than I’ve driven it. Then, they want to say that the back seats don’t have sensors when they themselves disconnect them. I’m not one bit happy with their quality of work. I am regretting getting a vehicle from them. And to top it off, when driving, the gas gauge would indicate that my gas was filling up instead of going down and they were telling me it was because of how I was driving. I work for Ford at another dealership and this never happened with other vehicles. More lies! I am so fed with them. More

I am very happy with Planet Ford and their amazing staff. They made buying the truck quick and easy, and they worked to get me into what I wanted at my price point. My sales guy was Ryan Flores and he was ju They made buying the truck quick and easy, and they worked to get me into what I wanted at my price point. My sales guy was Ryan Flores and he was just awesome from start to finish. Thank you all! More

Fair and worked hard to correct problems but I wish they would have done the recall fix. They had my truck for 7 days, and they checked to see if it had a recall notice and documented that it did but they d would have done the recall fix. They had my truck for 7 days, and they checked to see if it had a recall notice and documented that it did but they did not take care of it More

Very helpful, knowledgeable of vehicles they willing to help customers. I highly recommend Randall Reed help customers. I highly recommend Randall Reed More

The best place to buy a truck, they have great inventory and offer big discounts on new vehicles that are last years model. and offer big discounts on new vehicles that are last years model. More

This is the second truck I have bought at the dealer, Ken Riley took great care of me on both of the purchases from start to finish and I could not be happier. Riley took great care of me on both of the purchases from start to finish and I could not be happier. More

I asked my salesman to be upfront with everything as far as prices and he did just that. I was in and out within an hour or so. I’ve had my truck for over a month and I’m completely satisfied. as prices and he did just that. I was in and out within an hour or so. I’ve had my truck for over a month and I’m completely satisfied. More

Poor salesmanship. My wife and I visited the Planet Ford 59 with my mother in law and her husband whom was also interested in purchasing a vehicle. I have purchased two My wife and I visited the Planet Ford 59 with my mother in law and her husband whom was also interested in purchasing a vehicle. I have purchased two f150’s from the dealership before. My wife and I owned a Mazda cx9 which was a little tight. So we were interested in a larger Expedition and the in-laws were interested in a Bronco. We were so excited when we arrived at the dealership and when we left we were so down that we through the business cards in the trash as we left out the door. K Riley gave use a very bad experience. He was never present, he answered every call received via cell when we had questions, we were told our children could not participate in the test drive that it was company policy.Long story short you all lost two sales, the fist my in-laws chose a Jeep Gladiator over the Ford Bronco not because it was better, however service and experience. My wife and I chose a Toyota Grand Highlander over the Ford Expedition for the same reason. We all went to two other dealerships who wanted to earn our business and treated us serious and with respect. It will be up for debate when I trade in my Ford F150 if I will do bones with this dealership. More

Great service! ! Friendly staff!!Awesome experience . They founded what I was looking for and fast!! ! Friendly staff!!Awesome experience . They founded what I was looking for and fast!! More