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Randall Reed's Planet Ford
Humble, TX
3,323 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,323 reviews
May 01, 2026
Great Customer Service! Fast, Friendly & Efficient. To date the easiest vehicle buying expierance! Staff knowledgable of the vehicles on-site. Fast, Friendly & Efficient. To date the easiest vehicle buying expierance! Staff knowledgable of the vehicles on-site. More
by B.Rowe01
April 30, 2026
Everybody was polite and respectful, the person that assisted us was helpful and looked to give us the best options. assisted us was helpful and looked to give us the best options. More
by LILIBETH.HTX
Verified CustomerApril 28, 2026
Everything was easy from making the deal to final paperwork Definitely would buy here again Great experience paperwork Definitely would buy here again Great experience More
by rick.roberson
Employees Worked With
April 25, 2026
Jay in QuickLane was a savior. Another shop failed to seal the lower fuel filter housing correctly resulting in a diesel leak while I was in the road. Jay and the guys got me squa Another shop failed to seal the lower fuel filter housing correctly resulting in a diesel leak while I was in the road. Jay and the guys got me squared away and back on the road. Super good dudes who know what they are doing! Highly recommend! More
by Sheldon
Employees Worked With
Jay in QuickLane
April 24, 2026
They do not warranty use vehicles very poor customer service I spoke with the used car manager and he basically told me oh well they wasn't going to help me get it fixed even though I took the vehicle b service I spoke with the used car manager and he basically told me oh well they wasn't going to help me get it fixed even though I took the vehicle back to them less than 48 hours after having it and they fail to see that the radiator was leaking but now that I know it's over $2,000 I can see why they didn't want to replace it More
by sidney.jones1981
April 24, 2026
Muchas gracias por el servicio, desde que vienen a recojer la camioneta a mi casa , asi mismo con el servicio que le hicieron , fue muy amable el sr. Jose Alvarado, al explicarme todo lo que necesit recojer la camioneta a mi casa , asi mismo con el servicio que le hicieron , fue muy amable el sr. Jose Alvarado, al explicarme todo lo que necesita, y el servicio que se le hizo y entregaron la camioneta en mi casa. More
by MAEDBRI
Employees Worked With
Jose Alvarado
April 24, 2026
Extremely disappointed in the purchase of the Bronco. I noticed the following day a dent in the panel. Came back in and was immediately told to go to a body shop because if I asked Ford to do it, they wo I noticed the following day a dent in the panel. Came back in and was immediately told to go to a body shop because if I asked Ford to do it, they would have to charge. I understand that it’s a certified pre-owned vehicle, it would have been nice to have that disclosed on purchase of the dent. I purposely chose to come back to Ford for the customer service and it’s been lacking ever since. More
by ccleve520
Employees Worked With
April 21, 2026
I was excited when I was able to buy my 2020 Raptor. Just owning a Ford Raptor meant something to me. I was told multiple times the truck had a passed a “multi-point inspection”. The day I looked at it. Just owning a Ford Raptor meant something to me. I was told multiple times the truck had a passed a “multi-point inspection”. The day I looked at it. I brought to the attention of my salesman that there was some fishing line wrapped around the drivers side CVs axle. He said it would get taken care of. The rear passenger door also said it was open. Which caused the puddle, cargo, and license plate light to stay on. He said it was freshly detailed. It had dirt in every crevice. My guess it was just a drive through car wash and some guy that didn’t care. Overall I’d say he was a great salesman. I bought the truck. The finance guy was good. Got me a great deal. And the guy that finalized the deal was cool and in a rush. I’ll give Randell Reeds dealerships the names but not on here. They fixed the door. I had to remove the fishing line. It’s all about principle. I thought customer service was important. More
by chagan0311
Employees Worked With
Steven bishop
April 20, 2026
Richard Fuller is always great to work with. He is knowledgeable and kind. Overall, the build is clean, neat and everyone is nice. Great experience again!!! He is knowledgeable and kind. Overall, the build is clean, neat and everyone is nice. Great experience again!!! More
by JAMIE64
