Randall Reed's Planet Ford

Paid $45k cash for a 2026 Mustang, and they misspelled my name on the title. They were polite about it, but their solution was for me to fix their mistake. A customer's name is the one thing you should never name on the title. They were polite about it, but their solution was for me to fix their mistake. A customer's name is the one thing you should never get wrong. More

Excellent all around, very comfortable experience . Derreck Watkins was a pleasure to work with. Finance guy (Samuel) was thorough and precise. No runs no errors, easy going, felt no pressure at signing Derreck Watkins was a pleasure to work with. Finance guy (Samuel) was thorough and precise. No runs no errors, easy going, felt no pressure at signing. More

Excellent customer service, knowledgeable service staff, and very fair pricing. I had the cam phaser repair done on my 2019 F150 and out of about 2 dozen quotes I received in Houston, Randall Reed's was the and very fair pricing. I had the cam phaser repair done on my 2019 F150 and out of about 2 dozen quotes I received in Houston, Randall Reed's was the best quote and about $1500 more competitive than average shop in the Houston area (I checked dealers and independents). I highly recommend at least getting a quote for any service or repair (especially major) from this shop. They are also good about knowing what actually makes sense to take care of at the same time to more efficiently use labor hours to keep you out of the shop in the future without throwing the kitchen sink at your invoice. Ask for Rodney if you can. More

The process at Planet Ford in Humble is very smooth. Service advisors get you in and out quickly. Service advisors get you in and out quickly. More

Everyone was so kind and helpful. Our salesmen really worked with us to get the vehicle we needed. Our finance guy helped with a little mishap that almost caused us to not buy the veh Our salesmen really worked with us to get the vehicle we needed. Our finance guy helped with a little mishap that almost caused us to not buy the vehicle, but ultimately it worked out. Thanks so much for the help! More

These guys at Randall Reed’s Planet Ford in Humble are THE BEST! They work efficiently, their work is clean, and they have a good team of techs. THE BEST! They work efficiently, their work is clean, and they have a good team of techs. More

I was lied to 3 times. The worst customer relations I’ve ever seen! They refuse to return my call! They promised to void the contract but lied about that too!! The worst customer relations I’ve ever seen! They refuse to return my call! They promised to void the contract but lied about that too!! More

The sales constant Pamela Cutaia was a pleasure to work with. She was very patient and helped us look for the truck we wanted to purchase. We have purchased a couple of vehicles from the same dealership. with. She was very patient and helped us look for the truck we wanted to purchase. We have purchased a couple of vehicles from the same dealership. More

Always great customer service. Friendly and efficient staff, quick repairs and comfy waiting area in the cafe Friendly and efficient staff, quick repairs and comfy waiting area in the cafe More

Shane, Rodney,Jose, and all the Service department is always very attentive. Thank y'all 🙏 always very attentive. Thank y'all 🙏 More