Randall Reed's Planet Ford

Took care of my issue and were quick about it. Will be back for sure. Will be back for sure. More

We love this dealership and service. Joseph of Quick lane has helped me for over 20 yrs. I’ll always buy Fords here so that I can have this great service. Joseph of Quick lane has helped me for over 20 yrs. I’ll always buy Fords here so that I can have this great service. More

No hassle, found the answer to every question. After in person visit, sales person was extremely responsive to questions we forgot to ask while there. Sales person allowed/ suggested things we cou After in person visit, sales person was extremely responsive to questions we forgot to ask while there. Sales person allowed/ suggested things we could do over the phone in order to save time at purchase. More

Service was excellent we are happy with our out come in buying this new truck. buying this new truck. More

Very helpful, knowledgeable of vehicles they willing to help customers. I highly recommend Randall Reed help customers. I highly recommend Randall Reed More

Ken Riley was real good but when it came to finalizing on an AVAILABLE truck it went down hill. When the truck was delivered set up was poor an AVAILABLE truck it went down hill. When the truck was delivered set up was poor More

The staff is always friendly. I worked with Todd Silva and Rodney. Both very helpful. I will definitely recommend this location I worked with Todd Silva and Rodney. Both very helpful. I will definitely recommend this location More

My overall experience at this dealership was below average, earning them only two stars. While Pamela in the used cars department was excellent and a pleasure to work with, my positive experience ende average, earning them only two stars. While Pamela in the used cars department was excellent and a pleasure to work with, my positive experience ended there. Upon my first call, I was directed to a new-sales person who seemed to split the commission with Pamela. He failed to return my call as promised, forcing me to follow up to confirm the vehicle's availability. When I arrived, he was nowhere to be found, leaving Pamela to assist me. The test drive and negotiations were just average. As part of the deal, I was promised a full gas tank and a vehicle detail, but I left with no gas. Additionally, I paid extra to have body damage on two doors repaired. While the repair was satisfactory, they neglected to reinstall the side step. I had to return two days later to have it fixed, enduring a three-hour wait without receiving yet again a promise of gas for my trouble. In summary, while Pamela was a standout, the dealership's poor follow-through, attention to detail, and communication left much to be desired. I would recommend Pamela, but I will not buy another car from this location if a comparable option is available elsewhere. I cannot recommend this dealership due to their lack of professionalism and commitment to customer service. More

The car pro team @ Randall Reeds planet ford was awesome My Sales reps Ryan & JUAN Perez. Were great, patient and made sure all my wants and needs in a new truck was met. As I walked around the dealership My Sales reps Ryan & JUAN Perez. Were great, patient and made sure all my wants and needs in a new truck was met. As I walked around the dealership I witnessed very happy people - that comes from the owner, the GM AND SALES MANAGER GREAT JOB - I will only buy my future ford products from RYAN REEDS PLANET FORD More

The last visit was great. Lorena Barker and Todd Silva took care of our problem the day after Thanksgiving. They were caring, understanding and courteous. Both of them are the Lorena Barker and Todd Silva took care of our problem the day after Thanksgiving. They were caring, understanding and courteous. Both of them are the perfect example of outstanding customer service. Thank you, Lorena and Todd! Wishing you all the best in this new year. More