Randall Reed's Planet Ford

Very nice and ready to help. I submitted an inquiry about the vehicle i wanted and someone called and set up a time for me to come in and get things started. I submitted an inquiry about the vehicle i wanted and someone called and set up a time for me to come in and get things started. More

José is the best. Very attentive. Service dept is great as well. Thank you Planet Ford Very attentive. Service dept is great as well. Thank you Planet Ford More

"Always exceptional and attentive service! The quality of service continues to impress us! I want to express my deepest appreciation to Rodney from the Service Department. He is not only a w The quality of service continues to impress us! I want to express my deepest appreciation to Rodney from the Service Department. He is not only a wonderful person but also an outstanding professional!" More

This was my first experience at Planet Ford but it will not be my last. My sales rep, Destanie Tavarez, was AMAZING. She was very friendly and knowledgeable. She walked me through all of the components not be my last. My sales rep, Destanie Tavarez, was AMAZING. She was very friendly and knowledgeable. She walked me through all of the components of the Ford Edge, was on time for every appointment and helped me work through the financing. My son will be in the market for a new F150 at the end of the year and he will be going to see Destanie for sure. Great experience, everyone in the dealership was very friendly and helpful. More

I bought a used Ram 1500 from them that had just come in the day before. It still needed the pre delivery inspection done but it was exactly what I was looking for so I bought ahead. Over the course of a we the day before. It still needed the pre delivery inspection done but it was exactly what I was looking for so I bought ahead. Over the course of a week, they replaced many things in it that I thought would be mine to worry about. Besides wear and tear items, they went as far as to replace the broken antenna and a missing center cap on the rims. New windshield, new brakes/rotors and all needed maintenance. They are a Ford dealership that went above and beyond for a used Ram truck. I am extremely happy with my purchase and would not hesitate to recommend them to anyone in the market for a vehicle. Awesome sales person (Luis) and over all a great experience. More

They misled me regarding the vehicle purchased, will not go back or refer anyone to this dealership go back or refer anyone to this dealership More

The certified used car side was very disorganized upon first impression. After the test drive, onto the negotiation on purchasing a vehicle, they have multiple undisclosed charges that the customer is re first impression. After the test drive, onto the negotiation on purchasing a vehicle, they have multiple undisclosed charges that the customer is required to pay. The prices of the vehicles are priced low because I feel it's a bait and switch type operation they run to get you in the door. After praising how nice our trade in was, then turning around and offering an extremely low offer, I feel they were saying anything just to get the sale. This entire process was in lack of better words, a half a day event, that did not need to take more then an hour. There were issues with the vehicle, enough that a (we owe) was issued and was not resolved until 28 days later and 4 attempts to schedule an appointment. It required getting new car sales personnel involved to get such a simple issue resolved. Overall the dealership held their end of the agreements but only after much diligence on our part, to make them get the issue resolved. Furthermore, although a sale was made and price of vehicles... (were agreed on).. in the future I would consider purchasing from the new car side of the dealership over the certified used side. More

Friendly courteous staff who got me in and out of the dealership in short order. Much appreciated. dealership in short order. Much appreciated. More

It was a great experience, the people that work there are very friendly and nice are very friendly and nice More

Wonderful service from Joseph effective and no waiting personnel attention and they keep record what need to be done so I don’t need to worry about breaks oil and tires they check everything so my Truck r personnel attention and they keep record what need to be done so I don’t need to worry about breaks oil and tires they check everything so my Truck runs perfect what i don’t detect they do More