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Randall Reed's Planet Ford
Humble, TX
2,556 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,556 reviews
November 24, 2024
It was a friendly place to go with my family everyone was really nice and helpful was really nice and helpful More
by luev_e
Verified Customer
November 22, 2024
Excellent service and attention. The guys were very good in your fast service. High quality. The guys were very good in your fast service. High quality. More
by nmoreno2
Employees Worked With
November 21, 2024
The staff makes you feel like family, fast repair, communication is above and beyond! Thanks! communication is above and beyond! Thanks! More
by Ryangoodwin214
Employees Worked With
November 20, 2024
They are not organized at all, it took alot of time and didn’t even let me know what was done in the truck that I bought less than a month ago. So disappointed didn’t even let me know what was done in the truck that I bought less than a month ago. So disappointed More
by sandy.santiago1991
Employees Worked With
She didn’t even give me her name
November 19, 2024
Fast honest service at competitive price. Friendly staff and great communication. Informative staff and clean waiting room. Friendly staff and great communication. Informative staff and clean waiting room. More
by BZIEHE
Employees Worked With
November 19, 2024
I was given the wrong sales number on final paperwork multiple times. Now, one month after purchase, I found out Billy put an additional person on the title of my vehicle. I was the only one that should multiple times. Now, one month after purchase, I found out Billy put an additional person on the title of my vehicle. I was the only one that should have been on the title. More
by SB1987
Employees Worked With
November 18, 2024
Outstanding customer service. Everyone was very kind and helpful. And they always kept me informed. Everyone was very kind and helpful. And they always kept me informed. More
by WATTHUBERFRANK
Employees Worked With
November 18, 2024
No one said anything about the blue cruise or navigation system costing me 3000 dollars a year and the navigation system costing me 80 dollars year. Until after I payed for the truck. This is xxxxxxxx. I w system costing me 3000 dollars a year and the navigation system costing me 80 dollars year. Until after I payed for the truck. This is xxxxxxxx. I was thinking the sales person JP was fair and up front when I purchased the truck. Payed cash for this truck thinking I got a fair deal. The review I gave him was excellent. Come to find out it was not. At least the navigation was free on the last truck I purchased from you. I guess you could say I very unhappy with your Dealership. What I would like to know is it free on the king Ranch. I would say you will not be seeing me again. All my friends that buy Ford Trucks will hear from me how Chicken xxxx you Dealership is. More
by GREGHAVENS777
Employees Worked With
