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Rancho Santa Margarita Honda

Rancho Santa Margarita, CA

4.3
259 Reviews

29961 Santa Margarita Parkway

Rancho Santa Margarita, CA

92688

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259 Reviews of Rancho Santa Margarita Honda

November 26, 2019

Good service. Had to call me 5 times and report what needed to be done with my car. Labor is very expensive!!! Chris let me use my discount coupon. More

by samxtmj128
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 27, 2019 -

Rancho Santa Margarita Honda responded

Hello Sam, Thank you for sharing your recent positive experience with us here at RSM Honda. We are pleased to hear that Chris provided great service. We totally hear you, and appreciate your feedback. If you would like to speak further about our pricing, please feel free to contact our Service Manager, Nathan DeGraw. Thank you for choosing us here. Enjoy every mile ahead! Nathan DeGraw | ndegraw@rsmhonda.net

November 25, 2019

Doug was great Doug the service guy was wonderful. There was a woman who called me with updates that was very helpful also. The oil was changed and ended up needing More

by Cr-v owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Nov 25, 2019 -

Rancho Santa Margarita Honda responded

Hello, Thank you for sharing your recent 5 star experience with us here at RSM Honda. We are pleased to hear that Doug was wonderful and helpful. Thank you for choosing us here, and enjoy every mile ahead!

November 10, 2019

My 17 CR-V with only 29,000 miles did not start. RSM Honda honored warranty with no BS plus they got me in and out in less than an hour. More

by rsmboltfan
Recommend Dealer
Yes
Employees Worked With
Ben Hannah, Hudson Wallbank
Nov 10, 2019 -

Rancho Santa Margarita Honda responded

Hello, thank you for sharing your recent 5 star experience with us here at RSM Honda. We are thrilled to hear that your service experience with us was timely and quality. We are so glad your CR-V was taken such great care of. Thank you for choosing us here, and enjoy every mile ahead!

November 07, 2019

All good was good with my recent service performed at Rancho Santa Margarita Honda. I always get great service at Rancho Santa Margarita Honda. Thanks, James More

by Wombat
Recommend Dealer
Yes
Employees Worked With
George, Ben Hannah, Hudson Wallbank
Nov 08, 2019 -

Rancho Santa Margarita Honda responded

Hello James, Thank you for sharing your recent 5 star experience with us here at RSM Honda. We are pleased to hear that you love servicing your Honda with us here! We are here for you always. Enjoy the road ahead!

November 06, 2019

We just moved to the area and needed some emergency work done. Rancho Santa Margarita Honda took great care of us. It took a day to get the needed part, but the cost was well below what was anticipated. Ge More

by Tom-inRSM
Recommend Dealer
Yes
Employees Worked With
George in Service Department , Ben Hannah, Hudson Wallbank
Nov 06, 2019 -

Rancho Santa Margarita Honda responded

Hello Tom, Thank you for sharing your recent 5 star experience with us here at RSM Honda. We are pleased to hear that George communicated well with you, and that you were well taken care of the entire time. Thank you for choosing us here, and we look forward to seeing you anytime in the future! Enjoy the road ahead!

October 27, 2019

My experience was very positive. My experience in getting my Honda serviced Was very positive, as it always is. George was polite, kept me informed and my vehicle was returned in a More

by Norm Tiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Cortes
Oct 29, 2019 -

Rancho Santa Margarita Honda responded

Hello Norm, Thanks for sharing your recent 5 star service experience with George with us here at RSM Honda! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at RSM for your Honda service needs. Enjoy each mile ahead, and we're here for you anytime in the future!

October 25, 2019

B14 Service for Honda CR-V John was very friendly. The cost was fair. I got a couple of text messages for updates. I received the services within promised time frame. The overal More

by JZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Grabowith
Oct 25, 2019 -

Rancho Santa Margarita Honda responded

Hello JZ, Thanks for sharing your recent 5 star service visit with John here with us at RSM Honda! We love reading your review, and we'd like to thank you for choosing us here at RSM for your Honda service needs. Enjoy each new mile ahead, and we're here for you anytime in the future!

October 19, 2019

Disappointed Wife took car in for regular maintenance. Inexplicabley they discovered and but left a nail in a tire, and told my wife she needed new tires. Lied gro More

by Raleigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know who she worked with
Oct 20, 2019 -

Rancho Santa Margarita Honda responded

Hello Raleigh, We're sincerely displeased to read about your wife's recent service visit with our team here at RSM Honda. However, after examining this experience further it was not all four tires, but one tire with a nail that we suggested be replaced because the nail was in the sidewall and we can not repair that. If you'd like to speak with us further please feel free to do so!

October 14, 2019

I have been going to RSM Honda for years now. The service advisers always are prompt in greeting the customer especially Doug. Jezowski. Doug Is always efficient with a positive attitude. I will defi More

by Rita Ramos
Recommend Dealer
Yes
Employees Worked With
Doug Jezowski, Ben Hannah
Oct 16, 2019 -

Rancho Santa Margarita Honda responded

Hello Rita, Thank you for sharing your continued 5 star service experience with Doug here with us at RSM Honda! We love reading your very kind review, and we'd like to thank you for sharing how our positive attitude combined with efficiency earns 5 stars for you. Enjoy every mile ahead, and we're here for you anytime in the future, Rita!

October 12, 2019

Oil change The staff so far are friendly and accommodating. They usually finish before promised time. The place is clean and has coffee, water, pastures and popc More

by Haley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Hannah, Hudson Wallbank
Oct 13, 2019 -

Rancho Santa Margarita Honda responded

Hi Haley, Thanks for sharing your recent positive service experience with our team here at RSM Honda! We LOVE reading about your time with us, and that we finish before the promised time. We also enjoy reading that you appreciate our clean environment with amenities while you wait! We look forward to seeing you in our store anytime in the future for all things Honda!

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