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Rancho Santa Margarita Honda

Rancho Santa Margarita, CA

4.3
259 Reviews

29961 Santa Margarita Parkway

Rancho Santa Margarita, CA

92688

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259 Reviews of Rancho Santa Margarita Honda

August 03, 2020

I love my RSM Honda. It’s located 5 minutes from where I live. The front service techs are always very nice. I tried booking an appointment online but was not successful. For some reason I could not complet More

by janehoots
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Grabowith-Service Dept
Aug 03, 2020 -

Rancho Santa Margarita Honda responded

Hello Jane, Thank you for sharing your recent 5 star experience with us here at RSM Honda. We are pleased to hear that your service experience was fast and efficient. However, we are sorry to hear that you had trouble booking an appointment online. We appreciate your feedback and we will let our management team know right away about this. Thank you for choosing to be part of the RSM Honda family! We are here for you anytime you need, and we hope that you enjoy the road ahead!

July 09, 2020

Very polite My car was ready as promised They both were very professional and kind I bought my car here 13 years ago and would go back More

by normat10
Recommend Dealer
Yes
Employees Worked With
Ben Hannah, Hudson Wallbank
Jul 10, 2020 -

Rancho Santa Margarita Honda responded

Hello, thank you for sharing your recent 5 star experience with us here at RSM Honda. We are glad to hear that your service was fast, ready when promised and polite. Thank you for continuing to choosing us, and we are here for you anytime you need! Enjoy the road ahead!

July 01, 2020

Always Great Car and Customer Service This is my second Honda serviced at RSM Honda in the past ten years. I trust them and I like them. Chris is the Best! More

by smcloff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Henk
Jul 02, 2020 -

Rancho Santa Margarita Honda responded

Hello, Thank you for sharing your recent 5 star experience with us here at RSM Honda. We are happy to hear that your service experience with Chris was the best and so trustworthy. Thank you for making us your trusted dealership of choice, and we are here for you anytime in the future for all things Honda!

June 23, 2020

My advisor, Doug, immediately checked in my car upon arrival. He completed the paperwork’s and sent me at the lounge. He is nice and very accommodating. More

by franco
Recommend Dealer
Yes
Employees Worked With
Doug Jezowski
Jun 23, 2020 -

Rancho Santa Margarita Honda responded

Hello Franco, Thank you for sharing your recent 5 star experience with Doug here with us at RSM Honda. We are pleased to hear that he made your service experience nice, friendly and accommodating. Thank you for choosing to service with us, and we are here for all your Honda needs anytime in the future. Enjoy every mile ahead!

June 20, 2020

Great service Department! Doug and Michael in the service department are absolute the best guys I've dealt with when it comes to servicing my 2 vehicles. I will always take my More

by Imdaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug and Michael
Jun 21, 2020 -

Rancho Santa Margarita Honda responded

Hello Daniel, Thank you for sharing your recent 5 star service experience with Doug and Michael here with us at RSM Honda. We are glad to hear that they provide A+ work! Thank you for making us your trusted service dealership of choice! We are here to make sure that you and your vehicles are always well taken care of. Enjoy every mile ahead!

June 12, 2020

Great service! Easy to get appointment and like the pay on your phone. The virus precautions are good.this is my second Honda and when time for new car will be honda More

by Bevjok1967
Recommend Dealer
Yes
Employees Worked With
D jezowski
Jun 12, 2020 -

Rancho Santa Margarita Honda responded

Hello, Thank you for sharing your recent 5 star service experience with us here at RSM Honda. We are thrilled to hear that you felt we are taking the right safety precautions during this pandemic, and that your service appointment was easy and efficient. Thank you for choosing to service with us here, and we are here for you anytime in the future for all things Honda! Enjoy the road ahead!

June 07, 2020

I called the dealership regarding some car trouble. Mike informed me that I could get the car towed to the dealership and that he would let me know the status of my car. Turned out I only needed a new batte More

by christhi
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 07, 2020 -

Rancho Santa Margarita Honda responded

Hello Christhi, Thank you for sharing your recent 5 star service experience with Mike here with us at RSM Honda. We are pleased to hear that your experience here was hassle free. Thank you for choosing us to service your Honda. We are here for you anytime you need in the future. Enjoy every mile ahead!

June 06, 2020

I had some routine service done on my Honda Civic on Friday, June 5, 2020. Mike Fernandez was very knowledgeable and courteous. The servicing was completed promptly. Great job Mike. 😄 More

by Lmorando53
Recommend Dealer
Yes
Employees Worked With
Mike Fernandez
Jun 07, 2020 -

Rancho Santa Margarita Honda responded

Hello, Thank you for sharing your recent 5 star service experience with us here at RSM Honda. We are pleased to hear that Mike was knowledgeable and courteous, and that your service experience was quality. Thank you for servicing with us, and we are here for you and your Honda Civic anytime in the future! Enjoy the road ahead!

June 04, 2020

Car detail My car looked brand new. It was terrific. My car thanks you very very much. The price was great. People were wonderful. Thank you very much More

by Cazorpvul@icloud.com Sandy O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Jun 04, 2020 -

Rancho Santa Margarita Honda responded

Hello, Thank you for sharing your recent 5 star experience with John here with us at RSM Honda. We are pleased to hear that you felt you got your new car for a great price, and that the process was wonderful. Thank you for being part of the family, and we are here for you anytime in the future! Enjoy every mile ahead!

May 16, 2020

Basic service was OK. Our CRV had been detailed 5 days before. It was garaged until we drove4 miles to the dealer. We said not to wash it but they did and it was water spotted all over when we got it! I c More

by cotobob
Recommend Dealer
Yes
Employees Worked With
Service Department
May 17, 2020 -

Rancho Santa Margarita Honda responded

Hello Bob, We are sorry to hear that your vehicle was water spotted when it was returned after service. We sincerely apologize for this. If you could please share this with our Service Manger Kyle Schulz, he would like to do all that he can to make sure that this doesn't happen again. We greatly appreciate your service business, and want you to walk away feeling great. Kyle sincerely looks forward to turning your car wash experience around! Kyle Schulz | kschulz@rsmhonda.net

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