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Rancho Santa Margarita Honda

Rancho Santa Margarita, CA

4.3
259 Reviews

29961 Santa Margarita Parkway

Rancho Santa Margarita, CA

92688

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259 Reviews of Rancho Santa Margarita Honda

September 17, 2020

Extremely friendly and helpful. Would definitely recommend service to anyone. John in the Kelly Blue Book department was on it, to Michael in Sales made it work and then Michael Do getting the deal More

by Chris.lozada24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Jomack, Ben Hannah, Hudson Wallbank
Sep 17, 2020 -

Rancho Santa Margarita Honda responded

Hello Chris, Thank you for sharing your recent 5 star experience with us here at RSM Honda. We are so glad to hear that John and Michael made your experience friendly, helpful and efficient. We are pleased to hear that our team helped get the deal sealed with you. Thank you for choosing to do business with us, and we are here for you for all things Honda. Enjoy the road ahead Chris!

September 16, 2020

Truly appreciated Doug Jezowski for his outstanding work. Always great service at Rancho Santa Margarita Honda. I would recommend their services to anyone! Delighted to go there More

by Milena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Jezowski
Sep 17, 2020 -

Rancho Santa Margarita Honda responded

Hello Milena, Thank you for sharing your recent 5 star service experience with Doug with us here at Rancho Santa Margarita Honda. We are thrilled to hear that Doug provided outstanding work, and made your experience a delight. Thank you for choosing to be part of the RSM Honda family, and we are here for you anytime you need! Enjoy the road ahead!

September 04, 2020

I scheduled an appointment for service. The technicians were very courteous and professional. Waited for my car, finished in 1.5 hours. Contacted by text that my car was ready, I was happy with the level o More

by MAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 04, 2020 -

Rancho Santa Margarita Honda responded

Hello Mag, Thank you for sharing your recent 5 star service experience with us here at Rancho Santa Margarita Honda. We are pleased to hear that your service experience with Mike was courteous, fast, communicative and enjoyable. Thank you for choosing us to service your Honda CR-V, and we are here for you anytime you need in the future. Enjoy every mile ahead!

September 03, 2020

This Honda dealer has always taken great care to service my family's 4 Hondas that we've owned over the last 21 years. Service and repair listens to the issues and researches solutions to make you happy. More

by kyap5244
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike on services knocks it out of the park!, Ben Hannah, Hudson Wallbank
Sep 04, 2020 -

Rancho Santa Margarita Honda responded

Hello, Thank you for sharing your recent and past 5 star experience with us here at RSM Honda. We are so happy to hear that you have enjoyed our services for the past 21 years on your family's 4 Honda. We are honored to hear this. Thank you for continuing to be part of the RSM Honda family, and we are here for you always. We hope that you keep enjoying every mile ahead!

August 26, 2020

Super service! Chris was awesome! Very fast...even a car wash! Friendly, helpful in explaining things. Couldn't be happier about it. Will come again! More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Henk
Aug 26, 2020 -

Rancho Santa Margarita Honda responded

Hello Carol, Thank you for sharing your recent 5 star service experience with Chris here with us at RSM Honda. We are happy to hear that your vehicle was washed, and that you received awesome, fast and friendly service. Thank you for choosing to do business with us, and we are here for you for all things Honda!

August 25, 2020

Staff came out to meet me timely. He was friendly and courteous. The time for the service was accurate. My vehicle was returned to me clean and all the work was done. More

by rozanne.holbrook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Hannah, Hudson Wallbank
Aug 26, 2020 -

Rancho Santa Margarita Honda responded

Hello Rozanne, thank you for sharing your recent 5 star service experience with us here with us at RSM Honda. We are pleased to hear that your experience was friendly, timely and courteous. Thank you for choosing us to service your Honda, and we are here for you anytime in the future for all things Honda. Enjoy the road ahead!

August 25, 2020

I have had my Honda serviced here for 6 years and have been very happy with the service I have received. The customer service has always been efficient and friendly. More

by fuel2success
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Jezowski
Aug 26, 2020 -

Rancho Santa Margarita Honda responded

Hello, We are thrilled to see that we earned all 5 stars from you for our service repairs here with us at RSM Honda. We are so glad to hear that you have been a loyal customer of ours for over 6 years. We are honored. Thank you for being part of our family here at RSM Honda, and we are here for you anytime you need in the future. Enjoy every mile ahead!

August 20, 2020

Satisfied services. Took longer than I thought. Maybe Satisfied services. Took longer than I thought. Maybe because of COVID 19, but it was good service. I think they fixed right. No noise. Thanks. More

by stephyhsk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Henk
Aug 21, 2020 -

Rancho Santa Margarita Honda responded

Hello Steph, Thank you for sharing your recent positive experience with us here at Rancho Santa Margarita Honda. We are pleased to hear that you felt satisfied with our services. However, we are sorry that it took longer than expected and sincerely apologize for this inconvenience. We greatly appreciate you choosing to service your Honda with us, and we hope to see you again in the future! Enjoy every mile ahead!

August 19, 2020

Clear transparent communication with excellent response and service. Mark has treated me as a VIP customer answering all my questions in a efficient and effective manner. More

by hecathome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Helms
Aug 19, 2020 -

Rancho Santa Margarita Honda responded

Hello, thank you for sharing your recent 5 star sales experience with us here at RSM Honda. We are thrilled to hear that Mark treated you as a VIP customer, answered all your questions and provided responsive customer service. Congratulations on your new Honda! Thank you for joining the RSM Honda family, and we are here for you anytime in the future for all things Honda. Enjoy every new mile ahead!

August 08, 2020

It always ends up costing more than we originally came in for. They did do some repairs on recalls but there are other recalls and we’re not sure which ones still need to get done More

by Davy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 09, 2020 -

Rancho Santa Margarita Honda responded

Hello Davy, we are sorry to hear about your recent experience with us here at RSM Honda. We are disappointed to see that you feel your service repair costed more than expected. Our management team has seen your review, and we would like to speak with you further about your experience. Could you please directly email our Service Manger Kyle Schulz so that he can get in touch with you and start the process of turning your experience around. Kyle looks forward to speaking with you! Kyle Schulz | kschulz@rsmhonda.net

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