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Ramsey Volvo

Ramsey, NJ

4.8
1,244 Reviews

575 State Route 17

Ramsey, NJ

07446

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1,244 Reviews of Ramsey Volvo

January 02, 2021

I got a brand new car with a broken window and am still driving with it broken. Monday 1/4 they are suppose to fix it. Also there seems to be an issue with the back doors unlocking. The car was not preppe More

by ANDREW@CSICLEANING
Recommend Dealer
No
Employees Worked With
This is not applicable
Jan 07, 2021 -

Ramsey Volvo responded

We're very sorry that you had issues with your new vehicle, Andrew. It's our understanding that our Service Manager has been in touch and that your vehicle has been repaired and returned to you. Please let us know if we can help any further. Thank you!

January 01, 2021

Excellent experience over all.First time purchasing Excellent experience over all. First time purchasing pre-own car. Volvo Ramsey made the experience very positive. We Highly recommend their service More

by DSLMMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Montenegro
Jan 05, 2021 -

Ramsey Volvo responded

Thank you for sharing this with us, we appreciate the kind review!

December 30, 2020

Very surprising that in the middle of the pandemic service personnel is not wearing masks within the dealership or the service center. Car came back somewhat clean on the outside but definitely not cl More

by PETER61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
Dec 30, 2020 -

Ramsey Volvo responded

Hi Peter, can you please private message us and let us know what day and approximate time you were here, as well as your last name so we can look up when your vehicle was worked on? We follow a very strict policy here with regards to Covid-19 protocols and if anyone on our team was not complying, we would like to look up the video at the time you were here so we can identify the personnel involved. We appreciate your service business and hope to hear from you so we can keep everyone safe.

Dec 30, 2020 -

PETER61 responded

There is no private message on my end, I was at the dealership on 9/30 in the late morning. I have been in the dealership multiple times in the last month and have seen protocols not being followed. The last time I picked my car up from service the person driving my car up was not wearing a mask inside my car, I asked them to disinfect the car again before getting into it.

December 30, 2020

Thanks, Steve! It’s never fun bringing in a car for service. However, Steve, you are always a pleasure to deal with, even in a pandemic! More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve service
Dec 30, 2020 -

Ramsey Volvo responded

Thank you for sharing your service experience with us, we're glad it was a great one!

December 28, 2020

It was easy to schedule an appointment, even right before the holiday, and mechanic actually came in the day after Christmas to finish repairs on my car. Great service! More

by YELENAE2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Bourne
Dec 30, 2020 -

Ramsey Volvo responded

We're happy to see that you had the type of experience that we strive to provide. Thank you for sharing!

December 27, 2020

Every part of this experience was stellar. Chris was available, informative, and patient. We very much appreciated that they didn't feel like the hard sell you got in some dealerships. The entire proc More

by Julez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Chris Corrigan
Dec 30, 2020 -

Ramsey Volvo responded

Thank you for sharing the details of your sales experience with us, we appreciate the kind review!

December 27, 2020

I got a beautiful car for a great price. Business manager, Asher Trinier, made the process smooth & did everything in his power to get me the best terms for my loan. Much appreciation to him. More

by MRFRANKLIN31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asher Trinier
Dec 30, 2020 -

Ramsey Volvo responded

Thanks for sharing the details of your visit with us, we're glad it was a great one!

December 24, 2020

I bought my car from Paul’s Motors and was disappointed to hear that they were no longer doing warranty work which meant I had to travel much further to Ramsey. Now that I’ve experienced Ramsey Volvo I no More

by gary123
Recommend Dealer
Yes
Employees Worked With
Chris Corrigan
Dec 30, 2020 -

Ramsey Volvo responded

Thank you for going out of your way for us, we're glad you had a great service experience!

December 23, 2020

Excellent customer service and responsiveness... only positive feedback for Chris. Very professional, knowledgeable, and transparent... wife is super happy with the brilliant blue XC90! Thanks Chris an More

by GCh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Corrigan
Dec 30, 2020 -

Ramsey Volvo responded

Thank you for sharing this with us, we appreciate the kind review!

December 22, 2020

After shopping deals from Boston to Baltimore, we bought our new 2021 Volvo at Ramsey Volvo because they offered the best price, smoothest transaction and friendliest sales support around. Tip of the hat to More

by jonathankopp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Corrigan
Dec 22, 2020 -

Ramsey Volvo responded

Thanks for sharing your experience with us, we're glad it was a great one!

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