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Ramsey Volvo

Ramsey, NJ

4.7
1,247 Reviews

575 State Route 17

Ramsey, NJ

07446

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1,247 Reviews of Ramsey Volvo

April 24, 2012

Stan was an experienced and professional salesperson. He was not pushy or aggressive in his tactics which in my opinion is a more successful selling approach. He was knowledgeable about his products whiched More

by aver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Rosen
Apr 27, 2012 -

Ramsey Volvo responded

Thank you for your business. It doesn't have to be a nightmare to buy a new car. I'm glad to see that Stan took the time to match you with the best car for you and your family and make the excperience a pleasant one for you. I promise that we will keep working to make your ownership as enjoyable as your purchase was. Sincerely Frank Benedict General Sales Manager Ramsey Volvo

April 12, 2012

I was put at ease instantly and Stan made the entire I was put at ease instantly and Stan made the entire experience painless. I had confidence in his information. He was able to answer my questions More

by Lorna S Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Rosen
Apr 13, 2012 -

Ramsey Volvo responded

Thank you so much for your review. It is our goal to insure that your shopping and purchase experience is easy and stress free. When we succeed in our mission we begin a partnership that lasts throughout the ownership period and often results in customers that want to own Volvo's again and again. I hope that we are on the road to that type of relationship with you. Sincerely Frank Benedict General Sales Manager Ramsey Volvo

April 04, 2012

I bought my second car from Stan Rosen. Stan provided me with a no-nonsense, product knowledgeable and bottom-line buying experience both time. Thanks, Stan. More

by bshourihan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Rosen
Apr 13, 2012 -

Ramsey Volvo responded

Thank you for the great review. We try to make every buying transaction easy and transparent. I'm glad that you appreciate our approach to business and took the time to let others know your feelings. I promise that we will work just as hard to continue earning your trust throughout your ownership period. Sincerely Frank Benedict General Sales Manager Ramsey Volvo

April 04, 2012

I am a long time customer of Ramsey Volvo, because of their extreme professionalism. I will continue to give all my business to them.The atmosphere is very friendly and feels like family. I also recom More

by sergio5309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Rosen
Apr 13, 2012 -

Ramsey Volvo responded

Thank you Sergio for your continued business. We will always remember that your business isn't a "given" and will cintinue to work to make your shopping, purchase and ownership experience exceptional. Thank you also for the great review and the ongoing referrals. Sincerely Frank Benedict General Sales Manager Ramsey Volvo

April 01, 2012

This was my first time buying a car and these guys made it very special and the service and attention was superb. I would definitively recommend this dealership. Thanks you! More

by MCollazo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bayati, Tom Mandel and Frank Benedict
Apr 13, 2012 -

Ramsey Volvo responded

Thank you so much for your kind review. Working with you was truly a pleasure from beginning to end. I hope that you really enjoy your Volvo, it's a great car and the color combination that you chose really fits your sense of style. Looking forward to helping you enjoy your ownership experience. Sincerely Frank Benedict General Sales Manager Ramsey Volvo

March 31, 2012

Plain and simple. The whole experience was easy and rewarding. Though, we already knew what we were going to buy, we changed our mind. This was due to Stan's knowledge and patience. We did not feel rus More

by NickNet8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Rosen
Apr 13, 2012 -

Ramsey Volvo responded

Thank you for the great review. It doesn't have to be a difficult experience to buy a great automobile. It is imperative that each of our sales consultant completes a needs based analysis with our customers to insure that we professionally assist in selecting the right vehicle for your family and budget. When we take the time to do this correctly, it usually has good results. Please enjoy your car for many years and please call me personlly if we ever fall short of your expectations. Sincerely Frank Benedict General Sales Manager Ramsey Volvo

March 07, 2012

I know a fair amount about car dealerships from the inside as my step-father owned a Chevrolet dealership in California over 30 years ago. I worked there during my late high school years. While that More

by jgt10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Parker, his boss Frank and Tim in the finance department
Mar 09, 2012 -

Ramsey Volvo responded

Wow..Thank you! Your review will serve as a great coaching tool for me to use with all my sales consultants. We become so accustomed to selling and delivering new cars that sometimes we forget what a "big deal" an exceptional experience is to a customer. I'm so happy that you came away from your experience with an appreciation of what we try to do every day. As a favor, however, please pick up a phone or a pen if we ever fall short of your initial experience. It is even more important to identify areas where we can improve and I promise that I will continue to work to make your ownership experience exceptional.

February 13, 2012

I have already recommended Ramsey Volvo - hope it works into a sale I was extremely satisfied with the assistance I received in purchasing my new Volvo I have been a Volvo owner for 11 years and LOVE my More

by SDBORER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Rosen and also a finance person
Feb 13, 2012 -

Ramsey Volvo responded

It was great to spend some time with you Saturday. I am anxious to know how this Volvo will fit into your "fleet". Thank you for your review and thank you for giving us the opportunity to earn your business. I'm aware that we were not the closest dealer to you, but, I'm confident that we will continue to be the dealer that makes your ownership experience exceptional. Frank Benedict General Sales Manager Ramsey Volvo

Mar 09, 2012 -

Ramsey Volvo responded

Referrals are the lifeblood of our business. Thank you for recommending us to a friend or family member. I promise that we will not take your confidence in us lightly and will provide a VIP experience to anyone that you decide to send to us. By the way, please don't forget the referral coupons that you received when you picked up your car, they are good for car payments or $$$ up to $500.

February 09, 2012

I would highly recommend this dealer due to their professionalism and courtesy. They were very patient at every step explaining all details from the car to the financing. I found Gary Parker a plea More

by moshepe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Parker & Tim in finance
Feb 10, 2012 -

Ramsey Volvo responded

Thank you for your review and thank you for recognizing Ramsey Volvo and your salesperson, Gary Parker. We understand that taking delivery of a new car can often be overwhelming and we always want to insure that you can enjoy your new car fully. Frank Benedict General Sales Manager Ramsey Volvo

February 09, 2012

Every person who I had contact with at Ramsey Volvo was pleasant and helpful - Gary and Frank were courteous and in NO WAY pushy - They answered all of my questions and never rushed or pressured me at all More

by tucker8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary and Frank (Manager) in sales - Doug and Pat in service- Tim in Credit
Feb 10, 2012 -

Ramsey Volvo responded

Making your shopping, purchasing and ownership experience exceptional requires that everyone at our dealership is on the same page, (The one with the customer's picture on it). Thank you for letting us know that we did a good job for you, but, more importantly, if we ever fall short of your initial experience, let us know that too! Enjoy your new Volvo. Frank Benedict General Sales Manager Ramsey Volvo

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