Ramsey Subaru

Always takes care of my mom, and my dad when he was alive Alex Petrushin and the rest of the staff, including service, have taken care of my parents for years. I'm a skeptical consumer advocate attorney, and Alex Petrushin and the rest of the staff, including service, have taken care of my parents for years. I'm a skeptical consumer advocate attorney, and I've seen all kinds of bad stuff. Nothing like that when dealing with him or the service people. Closed on my mom's 5 Subaru from them (7th in the family). I had, of course, every pricing tool available. Alex's first price was as good as anything I had found. He worked on the possible options, and we had to convince him that she wanted more on the car! When the car came in, the finance guy was straightforward and there was no pressure for add-ons. At delivery, she was given a thorough easy-to-understand walk through. We have confidence in the service staff based on years of fair and honest treatment also. More

Recall repair Hood latch recall on TriBeCa was off to a shaky start because tho I was told the repair was free, upon "further inspection" an "additional part" would Hood latch recall on TriBeCa was off to a shaky start because tho I was told the repair was free, upon "further inspection" an "additional part" would be required for an additional cost and additional visit. They were however very accommodating in terms of timing, shuttle back & forth etc More

Straight Forward Pricing Alex gave us what we considered to be the best price up front. None of the usual back and forth BS usually associated with buying a car. No need for Alex gave us what we considered to be the best price up front. None of the usual back and forth BS usually associated with buying a car. No need for him to to speak to a manager while we waited, and no hidden fees when it came time to sign the paperwork. One of the Easiest purchases we ever made. More

Al Cisneros is a great service consultant my first time bringing the car for service. was very hesitant. randomly assigned to Al Cisneros. It turned out to be the best experience. He was infor my first time bringing the car for service. was very hesitant. randomly assigned to Al Cisneros. It turned out to be the best experience. He was informative, patient, not pushy but explained all services required. He understood that my ability to pay for services is not limitless, so he found ways to accomodate. He kept me apprised at all time of the status. Drop off and pick up was easy. More

excellent Very accommodating, friendly and knowledgeable.Found the entire staff very helpful and wouldn't hesitate to recommend Alex or this dealership to any o Very accommodating, friendly and knowledgeable.Found the entire staff very helpful and wouldn't hesitate to recommend Alex or this dealership to any of my friends or family. I love my new Subaru Crosstrek! More

Impressive Facility I was very impressed when I pulled up to the new facility. I was even more impressed when I left and I left that the price I paid wasn't inflated to p I was very impressed when I pulled up to the new facility. I was even more impressed when I left and I left that the price I paid wasn't inflated to pay for the new facility. Staff was always great in the past and continued that service in the new building. More

New Impreza Had the car we wanted in stock. Made appointment everything was prompt and on time twice. All we dealt with was courteous, receptionist, salesman, (sa Had the car we wanted in stock. Made appointment everything was prompt and on time twice. All we dealt with was courteous, receptionist, salesman, (salesmen who assisted) and finance. Everything was fast and no hassle bottom line. All car features explained without rush. Would do business again easily. More

Great and friendly Service Service department very knowledgeable friendly they explained everything thoroughly and work with you to solve the problem Service quality is outstan Service department very knowledgeable friendly they explained everything thoroughly and work with you to solve the problem Service quality is outstanding always willing to go out of that extra mile More

Excellent Customer Serive Service center is very comfortable and the reps are very helpful. There are no long waiting times. It is easy to make an appointment. No complaints. Service center is very comfortable and the reps are very helpful. There are no long waiting times. It is easy to make an appointment. No complaints. More