
Ramsey Subaru
Ramsey, NJ
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3,946 Reviews of Ramsey Subaru
Smooth process purchasing vehicle I have visited three dealers but Ramsey was slightly better. no price negotiation but slightly better than average. transaction and process were smo I have visited three dealers but Ramsey was slightly better. no price negotiation but slightly better than average. transaction and process were smooth without headache. More
Excellent experience from beginning to end! Extremely professional & courteous! Every employee we encountered on the day of picking up our new vehicle was knowledgeable and patient, answering qu Extremely professional & courteous! Every employee we encountered on the day of picking up our new vehicle was knowledgeable and patient, answering questions we didn’t even know we had! Although his name escapes me, the gentleman in charge of giving us the complete technological rundown of our vehicle was especially exceptional! His knowledge of all elements of our vehicle was amazing! There were no hard sells or attempts at personal gain. We walked away feeling completely taken care of with the best possible outcome for our finances. We would highly recommend this dealership! More
Great service The service team is great there. The customer service as well as the car service is exceptional. Great atmosphere kind knowledgeable people. Clean com The service team is great there. The customer service as well as the car service is exceptional. Great atmosphere kind knowledgeable people. Clean comfortable waiting area. More
Best quote, great staff Just purchased my second Forester but first time from Ramsey. They offer was the lowest and staff was friendly and efficient; no excessive pushing of Just purchased my second Forester but first time from Ramsey. They offer was the lowest and staff was friendly and efficient; no excessive pushing of options or warranties. Alex Petrushin was my salesperson, I would recommend him. More
Esma is the greatest! Esma did an amazing job with service. Keeping me in the loop on when the car was ready. Even calling me the next day to make sure I was happy and had Esma did an amazing job with service. Keeping me in the loop on when the car was ready. Even calling me the next day to make sure I was happy and had any questions or concerns. More
So grateful. My 2015 impreza was included in a recent break sensor recall, after contacting a dealership close to my home I was told I coulsnt be seen till the end My 2015 impreza was included in a recent break sensor recall, after contacting a dealership close to my home I was told I coulsnt be seen till the end of august... It's May, my car was experiencing issues I wasn't trying to schedule prevenative maintenance. Frustrated, I called Ramsay... Which is a head ache until you can talk to a person; reception was less than helpful. Clayton is sales really turn my experience around by answering the phone and researching my warranty then transfering me to the service department, but not before providing me with his extension incase I needed to call back. John in service was an angle. He was able to fix and wash my car in 35 minutes and got me and my small child on our way to enjoy the rest of the day. John and the service team were all plesant and kind and truly made me feel as if my car, my saftey and my time are important and valuable. I will absolutely be back and I will be sharing my wonderful experience. Thank you John. More
new car purchase great folks all around to work with. Alex was great even called on his day off...Did not get a chance to say hello to Josh maybe next time great folks all around to work with. Alex was great even called on his day off...Did not get a chance to say hello to Josh maybe next time More
Bought two cars here in the past year Really like the folks at this dealership. Worked with Alex for both purchases, but really was a good experience all around both times. The cars wer Really like the folks at this dealership. Worked with Alex for both purchases, but really was a good experience all around both times. The cars were pre-owned, and both have been exactly what I expected them to be. Just laid back folks, looking to sell cars of course, but also really looking to get you in the car you want to be in. If you're shopping, definitely make this one of the stops on your list. Good folks. More
Call back I just wish they actually called me when my car was ready. I had to call them when I was given a time only to be told it would be another hour and wa I just wish they actually called me when my car was ready. I had to call them when I was given a time only to be told it would be another hour and was never called to confirm my car was ready More
Express Service - Oil Change It was my first time at Ramsey Subaru using the Express Service to have my oil changed. Subaru open their doors promptly at 8:00 a.m. and were very o It was my first time at Ramsey Subaru using the Express Service to have my oil changed. Subaru open their doors promptly at 8:00 a.m. and were very organized, helpful and polite. The waiting area was spacious, clean, and comfortable. I was impressed that they had a glass enclosed room with toys to occupy the youngest of customers! They were very thorough and provided complete details of recommendations. When my service was completed, not only did I receive a free car wash, they also cleaned my front driver and passenger rubber floor mats!! They were very muddy due to the abundance of spring rain and outdoor activities. I was very impressed by the service and shared my experience with my neighbors, who also have Subaru cars. They did not disappoint and I'm looking forward to using their services in the future! More