
Ramsey Subaru
Ramsey, NJ
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3,946 Reviews of Ramsey Subaru
It’s a great experience at the Ramsey, Charles was Excellent and great to work with. Charles is knowledgeable, patient, and was available every time I reach out to him. It was really easy for me to mak Excellent and great to work with. Charles is knowledgeable, patient, and was available every time I reach out to him. It was really easy for me to make my purchase. More
Subperb, efficient and talented. Danielle went above and beyond to make sure I was taken care of. The work has made me feel safe to drive 48 states. Love Danielle went above and beyond to make sure I was taken care of. The work has made me feel safe to drive 48 states. Love More
Routine maintenance - Extraordinary Service This service facility is big, organized and well run. There is always ample staff to process your work efficiently and get you back on the road in sh This service facility is big, organized and well run. There is always ample staff to process your work efficiently and get you back on the road in short time. The waiting area is also big, clean and comfortable. Wifi, TV, a wide range of magazines, excellent coffee (or tea, chocolate, espresso, etc.) and generous assortment of snacks are all free. You get a 23 point inspection and offer a free car wash with every service. A Tech reviews the inspection results with you in detail. IF something is worn they tell you the new condition as comparison which gives you the ability to make educated decisions about when to have additional work performed. More
Great car, even better staff! I recently bought a new 2019 Outback from Dino Kulanusorstit, Sales Consultant at Ramsey. From beginning to end, Dino made me feel super comfortable i I recently bought a new 2019 Outback from Dino Kulanusorstit, Sales Consultant at Ramsey. From beginning to end, Dino made me feel super comfortable in helping me find my new car. I typically dread the whole car buying process but Dino and the team at Ramsey made it quick and painless. No high pressure tactics and I felt like they treated me like an actual person, rather than just a potential payday. After shopping around at a few other Subaru dealers in the area, Dino set me up with the best price and I picked up the car 2 days later. I signed paperwork with Finance Manager, Michael who was thorough and explained all the documents very patiently as I had some questions. Then got an explanation of all the Outbacks features from Chris who was great too. Dino walked me through the entire process and communicated back and forth in a timely fashion to answer all my questions prior and during pick up. Couldn’t be happier with the whole experience and definitely recommend Dino and the rest of the Ramsey team! More
Came to fix an issue w car I came for an issue w my car which Subaru had a “bulletin” for. I was charged $100 for the work to be done under my extended warranty. I do not feel I came for an issue w my car which Subaru had a “bulletin” for. I was charged $100 for the work to be done under my extended warranty. I do not feel I should have paid for that since Subaru knew of this issue. Also my car was washed but the front windshield wasn’t! I will bring my car to Subaru as long as my maintenance agreement in effect but not after that. Very disappointed at service this visit More
Lacking in organization I came here for a well known Subaru issue with the radio system. Because they were unable to duplicate the error they sent me on my way. They did o I came here for a well known Subaru issue with the radio system. Because they were unable to duplicate the error they sent me on my way. They did offer a to keep the car longer and give me a loaner a month later, but I felt that with a few easy questions I wouldn’t have wasted my time. More
Great experience Top notch service staff, ready and able to give prompt, courteous, and thorough service. While I recently purchased a 2019 Subaru from a Wayne dealers Top notch service staff, ready and able to give prompt, courteous, and thorough service. While I recently purchased a 2019 Subaru from a Wayne dealership (who I had been doing business with for the last twenty four years) I was made to feel right at home at Ramsey Subaru while I'm in the process of transferring my business to them. More
straight shooters, responsive I had an excellent experience, and ended up with the car I wanted at the price I expected. Dino was honest and delivered everything he said he would. I had an excellent experience, and ended up with the car I wanted at the price I expected. Dino was honest and delivered everything he said he would. He was easy to reach when we needed to discuss things. More
recall service and oil change A good job done in good time and a car wash finished it all. The waiting area was comfortable as well and they even had snacks and a great coffee mach A good job done in good time and a car wash finished it all. The waiting area was comfortable as well and they even had snacks and a great coffee machine More
Good experience but glitch in repair Everyone is very nice and helpful. I didn’t give a 5 star rating based only on the fact that when I left the center my heating/cooling system was not Everyone is very nice and helpful. I didn’t give a 5 star rating based only on the fact that when I left the center my heating/cooling system was not working and I had to return to have that fixed. I missed an appointment that I had scheduled due to having to return. More