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Ramsey Subaru
Ramsey, NJ
3,946 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,946 Reviews of Ramsey Subaru
May 22, 2019
New car lease Excellent service in every single aspect. Fast and efficient. Pleasure to be at this dealership! I am leasing the second time and will come back again Excellent service in every single aspect. Fast and efficient. Pleasure to be at this dealership! I am leasing the second time and will come back again More
by OrangeSubaru
Employees Worked With
Alex Petrushin
May 22, 2019
Professional and Good Quality We have used the service department at the Ramsey location for 4 years, and worked with various service consultants. Everyone, so far, has turned out We have used the service department at the Ramsey location for 4 years, and worked with various service consultants. Everyone, so far, has turned out to be helpful, friendly and thorough with explanations on the specific service. All service personnel behave professionally by being attentive to customers' needs and focusing on each of their own job functions. The service quality is good and consistent. Every service consult is upfront with information on the cost of all repairs, which is often what matters the most to all customers. The prices of all the services we've received are fair and reasonable. The entire place presents an orderly and efficient vibe through the coherent collaboration amongst all areas of the service department. Appreciate the effort of every service professional working there. It takes everyone's effort to make this place function and perform well. But it often takes just one under-performer to ruin it all. So, keep up the good work. More
by BINGMA123
Verified CustomerEmployees Worked With
Ramsey Service
May 21, 2019
Great Experience This is was our third leasing experience and of the three, this most recent lease went beyond our expectations. Alex made us feel very comfortable an This is was our third leasing experience and of the three, this most recent lease went beyond our expectations. Alex made us feel very comfortable and answered all our questions is a courteous and professional manner. We enjoyed how smoothly our purchased was handled. As senior citizens, we have difficulty understanding the new high technology but Chris made it much simpler for us. He was very patient with us and walked us through every step to make sure that we understood the task involved. Thank you Subaru for such exemplary employees! Douglas & JoAnn More
by BUDDY325
Employees Worked With
Alex Petrushin
May 19, 2019
Service for brake light recall Was greated with a warm friendly young man name is Joe bertolocci what a nice guy.l felt I was in good hands.honest.😁 found a totally different issu Was greated with a warm friendly young man name is Joe bertolocci what a nice guy.l felt I was in good hands.honest.😁 found a totally different issue that needs to be fixed.thank you! Joe b. Proved to be a really good guy. I'll More
by SWOOD3599
Employees Worked With
Ramsey Service
May 16, 2019
Quick Recall As always a great service experience at Ramsey Subaru! Esma was great...helpful and kept me posted on my car. Quick, professional, friendly service As always a great service experience at Ramsey Subaru! Esma was great...helpful and kept me posted on my car. Quick, professional, friendly service as usual! More
by JDIZZINE
Employees Worked With
Esma Batca, Ramsey Service
May 16, 2019
Quick and very professional I brought the car into Ramsey for two recalls. I was greeted with knowledgeable and courteous representative. They gave me a loaner car while my car I brought the car into Ramsey for two recalls. I was greeted with knowledgeable and courteous representative. They gave me a loaner car while my car was being fixed. My car was fixed in a timely manner. An overall good experience, so far. More
by DC555NY
Employees Worked With
Ramsey Service
May 16, 2019
Very Good Customer Service Ramsey Subaru has very good Customer Service and performs quality work. However, sometimes the wait times seem excessive. If an appointment is made th Ramsey Subaru has very good Customer Service and performs quality work. However, sometimes the wait times seem excessive. If an appointment is made then that appointment time should be kept within 1/2 hour. There is an express lane for quick service like oil changes, The waiting area is comfortable with adequate seating and there is a play room for children. There are also 2 TVs for viewing and coffee tea and water for drinking as well as snacks. The rest rooms are also clean and maintained well. More
by BBudman
Employees Worked With
Service desk person, customer vehicle greeter
May 16, 2019
quick, officiant service Service at Ramsey Subaru Service center was quick and officiant. Staff were friendly and knowledgeable. I would recommend their service to my friends Service at Ramsey Subaru Service center was quick and officiant. Staff were friendly and knowledgeable. I would recommend their service to my friends and colleagues. More
by LENAARONSON
Employees Worked With
Ramsey Service
May 16, 2019
Great Service Place is one of the best places I have dealt with, Service was Great and I will continue to go there. I was treat it Very Greatl and the place is Bea Place is one of the best places I have dealt with, Service was Great and I will continue to go there. I was treat it Very Greatl and the place is Beautiful. More
by RDMSTR
Employees Worked With
Ramsey Service
May 16, 2019
This is how dealerships should treat their customers. The customer service at Ramsey Subaru Service Center is amazing. Every member of the staff that I interacted with was friendly and welcoming. As soon The customer service at Ramsey Subaru Service Center is amazing. Every member of the staff that I interacted with was friendly and welcoming. As soon as I pulled my car into the bay I was greeted by a friendly staff member who scanned my vin and let me know that I had an active recall on my car and that they could take care of it for me while I got my oil changed. There was a problem with my drain bolt and I ended up having to reschedule, but the service rep (Esma) who took care of me was extremely accommodating and got me in the next day. Everything was done when I was told it would be done and when I called to ask questions they were answered fully, I never felt rushed.I have never liked going to dealerships for anything, but I will definitely be returning to Ramsey Service Center in the future and have recommended it to friends/family. More
by SButler
Employees Worked With
Esma, Ramsey Service
