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Ramsey Nissan

Upper Saddle River, NJ

4.8
2,126 Reviews

401 Route 17 South

Upper Saddle River, NJ

07458

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2,126 Reviews of Ramsey Nissan

September 17, 2021

They always provide quick service and their staff is always friendly. Great experience every time. More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evert Mendez
Sep 24, 2021 -

Ramsey Nissan responded

Thanks so much Jenny, we're happy to see this!

September 14, 2021

When car needs service they take the time to explain what they did in layman’s terms. Always have good inventory of cars to choose from More

by Purplepear1887
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Galinko, Evert Mendez
Sep 15, 2021 -

Ramsey Nissan responded

Thank you for taking the time to rate us! If there's anything we can do to improve your experience in the future, don't hesitate to let us know.

September 11, 2021

Always great service! Evert was very friendly and professional. He was able to answer my questions I received the car on time and am very pleased with the service. More

by jljishere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evert Mendez
Sep 15, 2021 -

Ramsey Nissan responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

September 11, 2021

Never buy a car here. the service is the worst ever! First, it will take you 2 months to get the plates. Then, they won't even mail them to you. I talked to the sales manager and he "said" he would Fed More

by eric.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Mutchler, Brian Muller, Kevin Gilbertson
Sep 15, 2021 -

Ramsey Nissan responded

We're sorry that you had this issue, Eric. The form you mentioned could have been printed and filled out then sent to us if it wasn't working electronically. If our team failed to mention that to you, we sincerely apologize. If you have any further concerns or are still waiting for your plates, please contact our General Manager, Kevin Gilbertson for assistance 201-825-4040 ext 5917. Thank you.

September 08, 2021

I have been a loyal customer at Ramsey Nissan for over 20 years, with 6 car purchases. My salesman for all those years was Brian “Murph” Mutchler. He is the best, a real professional. My recent purchase of More

by Jenna
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mutchler
Sep 15, 2021 -

Ramsey Nissan responded

Thank you for sharing this with us, we appreciate your loyalty, and the kind review!

September 03, 2021

I was met with a friendly and competent service representative who understood my concerns regarding recall, tire rotation and dashboard warnings. A loaner care was provided. More

by MaryPat
Recommend Dealer
Yes
Employees Worked With
Alan Galinko
Sep 07, 2021 -

Ramsey Nissan responded

Thank you for the great comments, we're glad to see you had a positive experience!

September 01, 2021

I've been a loyal customer for the past 28 years leasing two vehicles every 3 years so complimentary oil change is essential. We agree upon this at the beginning of the year when I least two new vehicles f More

by LINDAWONG732
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Mutchler, Alan Galinko
Sep 07, 2021 -

Ramsey Nissan responded

We're very sorry that you feel this way, Linda. While we absolutely do value you and thank you for your loyalty, unfortunately, we are no longer offering free oil changes. We hope that you will continue to be a Ramsey Nissan customer.

September 01, 2021

Dennis T. went above and beyond to make sure that I was comfortable and taken care of, stellar! Highly recommend his services and expertise, he truly made the experience enjoyable and put me completely at More

by victoriapl7
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis T
Sep 07, 2021 -

Ramsey Nissan responded

Thanks so much - we appreciate the kind feedback and support for our team! We look forward to seeing you again!

August 28, 2021

I was looking for a specific car. On the phone I was told that they have that specific car and I need to come in so I can get it. When I drove up there, they not only didn't have the car but also told me tha More

by ONER.AYAN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Catherine
Sep 07, 2021 -

Ramsey Nissan responded

We're very sorry to see that you had an experience like this with us. We appreciate you bringing it to our attention and assure you that the issues you encountered will be addressed with our staff appropriately.

August 25, 2021

Overall I am very satisfied with Nissan and would recommend Nissan to family and friends. A job well Done by all involved. Thank you. I live my Nissian More

by conris2468
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merv
Sep 07, 2021 -

Ramsey Nissan responded

Thank you for the great feedback! We appreciate it and we're happy your visit went smoothly.

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