
Ramsey Nissan
Upper Saddle River, NJ
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2,133 Reviews of Ramsey Nissan
The reason for my rating is due to the service I received from Sam Siera from the time I approved him. He is extremely all about customer service and what it truly means. He made himself available to me at from Sam Siera from the time I approved him. He is extremely all about customer service and what it truly means. He made himself available to me at anytime. I received my Rouge when he said it would be ready and since I am a traveling nurse my time is precise. He also called me to make sure that my bluetooth was working properly since I was having a tough time getting it to sinc with the car. Everything is wonderful and now I am just waiting for my new plates and I am sure that Sam will get me on my way as soon as possible. I will and have recommended Ramsey Nissan to my friends and family. My son is the next one and he also is interested in a Nissan. When he is ready, we will call on Sam to help us. I highly recommend dealing with Sam Siera because he really cares how a person feels in these trying times and how important it is to meet their needs without any bull. He is wonderful and I hope that he is recognized for his efforts. More
I recently went in to purchase a 2010 nissan maxima. From the moment I entered to the moment I left greeting and service was beyond my expectation. I had been to a few other nissan dealerships before coming the moment I entered to the moment I left greeting and service was beyond my expectation. I had been to a few other nissan dealerships before coming to ramsey nissan. I definately saw a difference in customer service. The internet manager was very nice to us. Our sales man jeff stone was excellent in helping us with our purchase. Even the finance manager was great. Overall customer service was just excellent. I would definately recommend this place to anyone looking to purchase a car. Thank you ramsey nissan for an easy and honest purchase. Evelyn Quesada More
When I called for pricing and availability, I was given all the information I needed very quicklly. The sales person even went to the lot to pick up my car. If my car wasn't going to be ready, he was goin all the information I needed very quicklly. The sales person even went to the lot to pick up my car. If my car wasn't going to be ready, he was going to make sure i got a ride home. great experience so far. More
We visited Ramsey Nissan after researching various used car models, prices and dealers online. We were interested in a mid-sized sedan for our daughter and had decided that the Altima represented the best car models, prices and dealers online. We were interested in a mid-sized sedan for our daughter and had decided that the Altima represented the best combination of price and features. Once we decided on the Altima we went looking for a dealership. We saw lower prices at some dealers but after digging deeper found that people had bad experiences with bait and switch tactics at the dealerships with the lowest prices. We decided that Ramsey Nissan had a decent inventory of cars, positive dealership reviews and competitive prices. At the dealership we met with Mike Swahla, who specializes in used vehicles. He was very friendly, low pressure and knowledgeable about the entire product line. We found and test drove a 2006 Altima 3.5 SL and decided we were interested. The price was low relative to the NADA and Kelley prices I had seen and the car was in great shape. The negotiation was easy, and with the 2.9 financing up to $10,000, it was a great deal. The finance guy, Fred Styka, was equally knowledgeable and low key. After closing the deal we asked to see a gorgeous 2006 Murano on the lot. We ended up buying this car the same day and got an even better deal on the second car relative to the NADA and Kelley prices. My wife and I were very pleased with the experience and would absolutely recommend Mike if you are interested in a quality used Nissan. More
Ramsey Nissan is a top notch car dealership! Robert Morath, helped me with the purchase of my 2006 Outlander. He was very professional, polite and HONEST. I was looking for a safe and reliable car for Morath, helped me with the purchase of my 2006 Outlander. He was very professional, polite and HONEST. I was looking for a safe and reliable car for my newborn son. Robert was able to explain the all the features, and pros and cons of each car I test drove and helped me make the best decision for my family. Furthermore, after I had made my decision to go ahead and purchase the car, he made the mounds of paperwork a breeze! Cheers to you Ramsey Nissan and Robert Morath! Thank you! P.S. Thank you John Creran for going above and beyond on working with me on the price of the car! More
I purchased a new Altima on October 20. I considered the Altima an option for my requirements based on the answer Ramsey Nissan provided about specific functional capability. Within 72 hours of purchase it Altima an option for my requirements based on the answer Ramsey Nissan provided about specific functional capability. Within 72 hours of purchase it became clear that Ramsey Nissan gave me inaccurate information about the ability of the Altima to support that function. If I had the accurate information I would not have purchased the car. I immediately notified Erik Slotnick that I wanted his recommendation for remedies to the situation, up to and including Ramsey Nissan buying back the car. I'm told by Erik that he escalated my request to the General Manger, Drew VanDurme. After about 10 days I was informed the only option Ramsey Nissan would offer is a $108 refund. To initiate the refund I had to go to back to Ramsey Nissan, to be informed a refund check would take a few days and be mailed to my home. More
They were friendly and helpful and made the experience relatively painless! the back office staff were polite and methodical explaining the paperwork, my old trade -in was quickly evaluated and we were ab relatively painless! the back office staff were polite and methodical explaining the paperwork, my old trade -in was quickly evaluated and we were able to compromise on certain things which made a deal possible More
This is the BEST Nissan dealership and experience I've ever had, and I've had Nissan's a long time! Jim DeGhetto could not have been nicer! We quickly came to a price agreement; usually, the length of tim ever had, and I've had Nissan's a long time! Jim DeGhetto could not have been nicer! We quickly came to a price agreement; usually, the length of time you spend in the dealership is ridiculous when it comes time for the financing, but they got me out in the one hour they promised me! That never happens! Jim went over everything with me before I actually took possession of the car, going so far as to set up my Bluetooth! I feel I've even made friends there, and will go up to visit and bring them some more of my apple bread! More
My experience here was excellent. I purchased a new Nissan Altima with a 2002 Jeep Wrangler trade in and had absolutely no issues. They were very easy to work with and did not play any of the normal c Nissan Altima with a 2002 Jeep Wrangler trade in and had absolutely no issues. They were very easy to work with and did not play any of the normal car dealership games that are expected. I will absolutely shop here first for my next car purchase, especially with Sammy. More
I have given a great rating because the issues we had were addressed and handled in a timely manner. Andrew was the person we dealt with the most in this purchase as he was the internet sales contact pe were addressed and handled in a timely manner. Andrew was the person we dealt with the most in this purchase as he was the internet sales contact person. My husband and I were apprehensive about purchasing a vehicle on the internet as we live in RI and would be purchasing a vehicle in NJ. Andrew was very pleasant, honest and helpful by answering any questions we had. He was very fair in what he agreed to give us for our van. The vehicle we were interested in was in the exact condition he stated over the phone. We can't say enough about how wonderful he was to work with. Diego assisted with the sales purchase and was helpful and pleasant. There was an issue with the antenna as it was missing and we could not get any radio stations to come in. We did not realize this until we got the vehicle home. Diego coordinated getting a new antenna, however the incorrect one was sent to us ( an imitation antenna). It became somewhat of a hassle working with the company who sent it. However, in the end Andrew coordinated us getting one from a local dealership and even paid for it himself! That is going above and beyond for customer satisfaction! One other issue of great importance was the registration. In RI the vin check needs to be done with an original title and the dealerships handle this before the sales agreement is signed. My husband and I were unaware of this and my understanding was that some officers are sticklers about the original title. Fortunately, they did the vin check for us. My husband had to drive the vehicle with no registration for about a week and a half. The finance department expedited this matter once the vin check was done and overnighted the registration to us. In the end, we understand things can happen, but it was how the issues were responded to that made the difference. We want to thank Andrew and Diego for everything. I love my new vehicle! More