Ramsey Nissan
Upper Saddle River, NJ
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2,126 Reviews of Ramsey Nissan
The entire staff is so well informed, if they do not know the answer they direct you to the right individual in a timely manner and give you the right information. It is really a pleasure to do business k the answer they direct you to the right individual in a timely manner and give you the right information. It is really a pleasure to do business knowing they are straightforward and do exactly what you came for. More
Poor customer service and unfair charge for unnecessary car diagnostic. Asked for checking front wheels noise. Charged for overall car diagnostic not aske d as service. Unprofessional behavior towards a c car diagnostic. Asked for checking front wheels noise. Charged for overall car diagnostic not aske d as service. Unprofessional behavior towards a customer that has lease multiple cars from them. More
Absolutely friendly and helpful staff…explained everything clearly…I was in and out in under an hour (as promised!)…car was washed and parked “ready to go”…and I didn’t even have an appointment!! everything clearly…I was in and out in under an hour (as promised!)…car was washed and parked “ready to go”…and I didn’t even have an appointment!! I will return to Ramsey Nissan for sure…! More
Great experience, everything went quickly and staff was very competent as well as friendly. Good communication when purchasing and waiting for vehicle. No run around. very competent as well as friendly. Good communication when purchasing and waiting for vehicle. No run around. More
Oil change and car wash was surprisingly fast. And a very courteous.I really loved working with Ian who was my salesman.such a nice guy . Took his time He was patient with me and all my questions. And a very courteous.I really loved working with Ian who was my salesman.such a nice guy . Took his time He was patient with me and all my questions. If it weren’t for him I probably would’ve never bought my car. Definitely one of the best salesman I’ve ever met. More
I have both of our Nissan vehicles serviced at Ramsey Nissan. Yesterday I took my wife's Rogue for an oil change. Additionally she wanted to have the air conditioning checked. When I spoke with the ser Nissan. Yesterday I took my wife's Rogue for an oil change. Additionally she wanted to have the air conditioning checked. When I spoke with the service advisor, Jenn, she initially explained that I would have to make a separate appointment to have the AC checked because that was not part of the Express Service. A few minutes later she came looking for me to tell me that another mechanic/technician had come in and the AC matter could be looked into now. She explained what the cost would be and what would be done to troubleshoot the problem. She also spoke with my wife over the telephone to explain things. In the end the oil was changed, the other maintenance points which are typically included in the Express Service were checked, and my wife is happy with the AC. My overall experience was a 10! More
This was my first time using the Express service and it was fantastic! The service manager went out of his way to help get me settled as I was late for an appointment. Service was quick and thorough and wo was fantastic! The service manager went out of his way to help get me settled as I was late for an appointment. Service was quick and thorough and would definitely use Ramsey Nissan again for my service needs. More