
Ramsey Nissan
Upper Saddle River, NJ
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2,133 Reviews of Ramsey Nissan
Dealing with Dwayne was one of the most pleasant experiences I have ever had while shopping for a new automobile. Dwayne talked to me like a human being and not as if I was just some customer he was experiences I have ever had while shopping for a new automobile. Dwayne talked to me like a human being and not as if I was just some customer he was trying to sell a car to, and I really appreciated that. He was honest, and what I most appreciated was that even though he may have not immediately known the answer to every single question I asked, he made sure to go out of his way to find out the answer and to ensure the information he gave me was correct. This was my 2nd time dealing with Nissan Ramsey, and Dwayne Jones has guaranteed the dealership a life long customer. More
I had my car in for 30k service. When returned to me I noticed that the engine hunts for the correct idle speed fluctuating between 1500 and 1800 rpms at initial start up the next day as it was colder. noticed that the engine hunts for the correct idle speed fluctuating between 1500 and 1800 rpms at initial start up the next day as it was colder. Car was brought back to Ramsey Nissan on 9/11 and left for 2 days in order for them to find the cause. From documentation provided it was escalated to Nissan Tech Line and they recommended changing oil to Ester Oil and that Nissan has this concern under investigation. Alan also mentioned that Nissan was aware of problem prior to his being in contact with them. Now the issue occurs at any temperature occuring and Michael Convertino suggests that car not be placed in gear till RPMS go to normal about 1000 More
Overall, the experience with this dealer was better than I expected. I already shopped another Nissan dealer, Toyota, GMC and Ford. But I responded to an internet promotion on the Frontier I was interested I expected. I already shopped another Nissan dealer, Toyota, GMC and Ford. But I responded to an internet promotion on the Frontier I was interested in - and Ramsey did not dissapoint. The Internet Team quickly answered my inquiry and scheduled a visit. My sales associate, Dwayne Jones, was very likable and personable. I never felt pressured, and easily negotiated a deal better than I expected, as well as a more favorable maintenance plan. Even the closing (Chingas) was low pressure and easy. They won me over. Upon delivery, Dwayne and various members of the Service team spent an extraordinary amount of time with me reviewing all features, controls and the "care and feeding" of my new Frontier. Easy. Willing to deal. Caring. More
the experience at ramsey overall was very good. dwayne was very helpful and tried to do his best to make me happy and not pressured. jose also was very helpful and patient and i would definitley buy my ne was very helpful and tried to do his best to make me happy and not pressured. jose also was very helpful and patient and i would definitley buy my next car from there! More
I came from a dealership prior to these guys that almost scared me away from Nissan for good. Four months after leaving ROUTE 23 Nissan I met Chuck Theurer (sales) and Jose Castano (sales manager) of Ramsey scared me away from Nissan for good. Four months after leaving ROUTE 23 Nissan I met Chuck Theurer (sales) and Jose Castano (sales manager) of Ramsey Nissan. The people at Ramsey Nissan were awesome. They helped me down off a ledge and into the car that I wanted. Go to see Chuck at Ramsy Nissan to get the Nissan you want at a great price and you can walk out feeling like everyone had a great experiance. More
It's a good experience basically. It's my third time doing maintenance in their place. They keep detail log of their maintenance which is good. Service is good as well. doing maintenance in their place. They keep detail log of their maintenance which is good. Service is good as well. More
Amazing customer service, personal touch which went a long way. Rebecca was great and was always giving me status updates on my vehicle and letting me know what my options were. I would highly recommend long way. Rebecca was great and was always giving me status updates on my vehicle and letting me know what my options were. I would highly recommend this dealer to anyone who is looking to be treated like family. More
Ramsey Nissan service is awesome. These guys always make you feel very special; they work as a team and never individually... When the one person is not there, the others always step in and take care of you you feel very special; they work as a team and never individually... When the one person is not there, the others always step in and take care of you. Alan, Jen, you guys are amazing. The rest of the team is also...Bring the car in for warranty service, they give it back before the promise date and they clean it and make it look new. Thank you! From Riad Shamoun and Stephanie Levin... More
Had a warranty issue on a faulty transmission, they also found a found a leak in the exhaust that was covered under warranty. Couldn't be happier with my experience I will not only buy my next car from Rams found a found a leak in the exhaust that was covered under warranty. Couldn't be happier with my experience I will not only buy my next car from Ramsey Nissan but I'll be sure to recommend them to others. More