Back

Ramsey Chrysler Jeep Dodge

Ramsey, NJ

4.6
2,008 Reviews

1555 Route 17 South

Ramsey, NJ

07446

Directions

By Type

2,008 Reviews of Ramsey Chrysler Jeep Dodge

September 04, 2019

131,000 mi service. check engine light.check tpm. appt. :7:30 am wed... first in waiting line 7:15 am. wed. am...wed morning - nothing . wed. afternoon - nothing. wed. late afternoon told "shop backe More

by HACKENSACKJACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy the shuttle driver., Joan Murphy
September 03, 2019

Corrosion warranty work Handled my corrosion warranty claim without delay. The work was performed in a timely manner and was scheduled for repair in good time as well. Thank More

by AEVANGELISTA1609
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joan Murphy
Sep 03, 2019 -

Ramsey Chrysler Jeep Dodge responded

Thank you!

September 02, 2019

Bad service Had RIP in front seat, brought it twice and twice they didn't have time to fix it. Both times I dropped it off the day before for 8 am app. .I will More

by J.R.25
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Wilson, Charles Kruger
Sep 03, 2019 -

Ramsey Chrysler Jeep Dodge responded

We're sorry to see you're having an issue with a seat repair. Our Service Manager would like to help, but we're unable to look you up by your screen name. Can you please give Ron Federico a call or email to set up an appointment to have this issue resolved? Thank you! rfederico@ramseychryslerjeep.com or (201) 258-3763.

September 02, 2019

Outstanding Customer Service I was able to schedule my appointment online off regular hours. Appointment was available for the next day, my only day off that week. Recall was addr More

by crissie B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lanzillotti
Sep 03, 2019 -

Ramsey Chrysler Jeep Dodge responded

Thanks very much, we're glad to see this!

September 01, 2019

Patience I enjoyed how the salespeople weren’t pushy. I was afraid of being forced into buying something I wasn’t comfortable with but Joey had A LOT OF PATIEN More

by Emi1520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey (Next to the side exit door), Matthew Colon, Trevor Brennan
Sep 03, 2019 -

Ramsey Chrysler Jeep Dodge responded

Glad to see this, thank you!

September 01, 2019

Absolute disgrace Never again will I use Ramsey Jeep. I currently lease 2 cars there and the amount of unprofessional and awful care for their customers is an absolu More

by JOHN@PFMGREEN.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Federico, Joan Murphy, Jason Lanzillotti, Jim Ryerson, Charles Kruger, Raul Roman
Sep 03, 2019 -

Ramsey Chrysler Jeep Dodge responded

Hello, we're very sorry to see that you're having a bad experience with us. If you can let us know what's going on or what happened, we'd like to try and help you.

September 01, 2019

Fair, respectful, knowledgeable, and not pushy at all From the start Ryan listened to everything I told him which was essentially I am here to mainly test drive and I’m probably not buying a car from you More

by CAl32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Murphy
Sep 03, 2019 -

Ramsey Chrysler Jeep Dodge responded

Thank you, we appreciate your feedback!

August 30, 2019

It took a long time to get the oil change and tires rotated It took 2 hours to get an oil change and tires rotated. They through in a free car wash. Overall I thought it worked out ok More

by fjlaurino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joan Murphy
Sep 03, 2019 -

Ramsey Chrysler Jeep Dodge responded

Thank you for your feedback, we are working on our wait times and hope to have them improved moving forward. We appreciate you choosing us for your service needs!

August 29, 2019

Jeep Compass A great job overall & kept cost down with unusual findings replacing front headlight - I still have an annoying vibration noise which was addressed bu More

by j.ellingsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lanzillotti
Aug 30, 2019 -

Ramsey Chrysler Jeep Dodge responded

Thank you, we appreciate it!

August 29, 2019

easy and smooth My salesman Rob was great ..not too pushy but diligent on making the sale, which I respect ...Mark Babbin is awesome..very much like dealing with him More

by JAIELLO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob was my saleman ...I rate Rob 5 stars as well!, Monty Butler, Mark Babin
Aug 30, 2019 -

Ramsey Chrysler Jeep Dodge responded

Glad to see this thanks very much!

...
117
...