
Ramsey Chrysler Jeep Dodge
Ramsey, NJ
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2,008 Reviews of Ramsey Chrysler Jeep Dodge
131,000 mi service. check engine light.check tpm. appt. :7:30 am wed... first in waiting line 7:15 am. wed. am...wed morning - nothing . wed. afternoon - nothing. wed. late afternoon told "shop backe appt. :7:30 am wed... first in waiting line 7:15 am. wed. am...wed morning - nothing . wed. afternoon - nothing. wed. late afternoon told "shop backed up". jeep held over until thur. thur morning - nothing. thur afternoon-nothing. thur evening told jeep held over until fri. jeep ready late fri afternoon.... estimate said to be $1700. before discounts. ......actual bill ---- over $1900 ... close to $2000!!! what the ???? Joan Murphy - pleasant / friendly. Jimmy the shuttle driver - friendly / pleasant. Am I disappointed ??? You bet your reputation I am. Am I unhappy ???? I guarantee you I am. More
Corrosion warranty work Handled my corrosion warranty claim without delay. The work was performed in a timely manner and was scheduled for repair in good time as well. Thank Handled my corrosion warranty claim without delay. The work was performed in a timely manner and was scheduled for repair in good time as well. Thank you. More
Bad service Had RIP in front seat, brought it twice and twice they didn't have time to fix it. Both times I dropped it off the day before for 8 am app. .I will Had RIP in front seat, brought it twice and twice they didn't have time to fix it. Both times I dropped it off the day before for 8 am app. .I will be bringing it back one more time,not real confident it will be fixed. The two times before found out at 3 pm that they did not have time totally unacceptable . Not a good way to treat a. Customer. More
Outstanding Customer Service I was able to schedule my appointment online off regular hours. Appointment was available for the next day, my only day off that week. Recall was addr I was able to schedule my appointment online off regular hours. Appointment was available for the next day, my only day off that week. Recall was addressed and I had my car back within two hours. Jason offered outstanding customer service promptly addressing my questions and concerns. You gained a new customer. More
Patience I enjoyed how the salespeople weren’t pushy. I was afraid of being forced into buying something I wasn’t comfortable with but Joey had A LOT OF PATIEN I enjoyed how the salespeople weren’t pushy. I was afraid of being forced into buying something I wasn’t comfortable with but Joey had A LOT OF PATIENCE. He was very responsive and kept our goal in mind by looking for ways to achieve it. Thank you Joey! More
Absolute disgrace Never again will I use Ramsey Jeep. I currently lease 2 cars there and the amount of unprofessional and awful care for their customers is an absolu Never again will I use Ramsey Jeep. I currently lease 2 cars there and the amount of unprofessional and awful care for their customers is an absolute disgrace. More
Fair, respectful, knowledgeable, and not pushy at all From the start Ryan listened to everything I told him which was essentially I am here to mainly test drive and I’m probably not buying a car from you From the start Ryan listened to everything I told him which was essentially I am here to mainly test drive and I’m probably not buying a car from you unless it’s a really good deal. He was not pushy, I essentially sold myself on the car. Ryan was “on my team” in doing whatever it took to try to negotiate the deal I was asking for. I walked out of the dealership when his managers wouldn’t come down to my number and went straight to the Toyota dealership across the street. After my experience it made me appreciate Ryan even more. Most sales people don’t understand the math behind the numbers they are demanding from you but Ryan was 100% able to keep up with the numbers and we were talking the same language. Ryan texted me the next day and after going back and forth a few times we came to terms on my new Gladiator. It was a fair price and he was professional and concise throughout the entire process. He knew I didn’t have much time to get this all wrapped up and did what he could to keep my dealership face time to a minimum. I would recommend him to anyone interested in a Jeep/Ram or Dodge they will not be disappointed. More
It took a long time to get the oil change and tires rotated It took 2 hours to get an oil change and tires rotated. They through in a free car wash. Overall I thought it worked out ok It took 2 hours to get an oil change and tires rotated. They through in a free car wash. Overall I thought it worked out ok More
Jeep Compass A great job overall & kept cost down with unusual findings replacing front headlight - I still have an annoying vibration noise which was addressed bu A great job overall & kept cost down with unusual findings replacing front headlight - I still have an annoying vibration noise which was addressed but I still hear it - otherwise would have rated 5 star - Jason in service did a good job explaining everything and I liked working with him More
easy and smooth My salesman Rob was great ..not too pushy but diligent on making the sale, which I respect ...Mark Babbin is awesome..very much like dealing with him My salesman Rob was great ..not too pushy but diligent on making the sale, which I respect ...Mark Babbin is awesome..very much like dealing with him...the whole exp was a pleasure!! More