Ralph Hayes Toyota
Anderson, SC
By Type
443 Reviews of Ralph Hayes Toyota
Ralph Hayes really came through for me. I had a problem with my Toyota Prius and they came through and got me in a new Camry!! Awesome car!! Thank you so much! I had a problem with my Toyota Prius and they came through and got me in a new Camry!! Awesome car!! Thank you so much! More
Great Experience with Ralph Hayes Toyota I used USAA service and Ralph Hayes Toyota responded promptly. Jason helped me find the the car and color that I wanted and I got it before the desig I used USAA service and Ralph Hayes Toyota responded promptly. Jason helped me find the the car and color that I wanted and I got it before the designated date. Jason was very thorough when going through the process. He was extremely knowledgeable and very patient with me as I was going through the various features. I would definitely recommend Ralph Hayes Toyota and Jason to help locate a car and to make sure that you go through the entire process smoothly. More
Great experience with Ralph Hayes Toyota We used AAA pricing service and Bret Weekly responded promptly and we set up appt. to meet him. He explained the pricing, gave us trade in value and w We used AAA pricing service and Bret Weekly responded promptly and we set up appt. to meet him. He explained the pricing, gave us trade in value and went over the options on the car we priced. He was extremely helpful and placed the order for the model we wanted which was still in factory. The car arrived exactly when he predicted. When we picked it up, Geni Edwards was the person who met us and walked us through the car's features. She was extremely knowledgeable and we felt like we understood the most important features well when she finished. She was very friendly and patient with us as we practiced using the features and setting up the electronics. This is our first purchase with Ralph Hayes and we haven't used the service dept. So far everything has been a '10'. More
Typical unethical dealership In short, I was shown a blue book value which I later, after the sale, determined to be a misrepresentation of the actual vehicle I purchased. Also, t In short, I was shown a blue book value which I later, after the sale, determined to be a misrepresentation of the actual vehicle I purchased. Also, the check engine light was on at the time of purchase, so we agreed they would resolve the issue. I brought the truck back to the dealership a couple days later to have the repairs taken care of. I dropped the truck off, and didn't see it again for a month, no exaggeration. Just recently, I brought a different vehicle in to have a recall resolved. In the process of fixing the recall, the service dept managed to severely scratch the car. When I brought the issue up, an employee named Scott tried to discredit my claim. You can tell he's a crook after talking with him for 5 seconds. Luckily, there was an honest man there who admitted responsibility, and the scratch was repaired. It's one thing after another with this place More
so thankful My name is Eric and I worked with Geni Edwards while in the dealership. And I can honestly say that she went above and beyond not to only put me into My name is Eric and I worked with Geni Edwards while in the dealership. And I can honestly say that she went above and beyond not to only put me into a car; but put me into a car that I absolutely love. It was the best car buying experience I've ever had. So if you're looking a great car and a great car buying experience. Go see Geni. More
Great Experience Had a great experience working with Geni Edwards at Ralph Hayes Toyota. I desperately needed a second car for my family and Geni was able to get us in Had a great experience working with Geni Edwards at Ralph Hayes Toyota. I desperately needed a second car for my family and Geni was able to get us into a 2015 Camry that was within our budget. Really appreciated her efforts as well as Jeff's to get the car financed. Easy folks to deal with and the prices on new vehicles are great. Brian More
Simple Car buying experience for a first time buyer. I recently purchased a 2013 Toyota Tacoma from Ralph Hayes Toyota. Stan Hill was the main person I stayed in contact with throughout the entire proce I recently purchased a 2013 Toyota Tacoma from Ralph Hayes Toyota. Stan Hill was the main person I stayed in contact with throughout the entire process. I wasn't really intending on buying a new truck for a couple more months, however I saw one on the lot one day while driving by. I inquired about the truck online and within a day Stan had reached out to me on my inquiry. When I showed up to test drive the truck they had it all cleaned up and parked waiting on me outside. Once I got back from the test drive, Stan was able to work with me on a payment that suited my financial position. He guided me through the process with ease while this was my first car buying experience. I would highly recommend Stan and the team at Ralph Hayes for your first car buying experience. More
Wonderful experience Gine took me on a test drive to show features after she explained them. Took lots of time to explain process and once complete with sale took more tim Gine took me on a test drive to show features after she explained them. Took lots of time to explain process and once complete with sale took more time to go back over all features. Finance answered all questions and was very nice ( forgot his name). After the sale, I had questions on navigation and she got help from Ben ( I think that is name) and he helped to get answers. Geni is a wonderful sales person who is very friendly and goes way out of her way to explain everything! More
Great experience with my 15 highlander purchase I got my 2015 highlander from Ralph Hayes Toyota and the overall experience is great. I'd like to highly recommend it to any of my friends whos consid I got my 2015 highlander from Ralph Hayes Toyota and the overall experience is great. I'd like to highly recommend it to any of my friends whos considering to buy a TOYOTA. More
Awesome Customer Service! It was such a pleasure doing business with Ralph Hayes Toyota! First Class service all the way. My wife and I made a call into Allen and told him wh It was such a pleasure doing business with Ralph Hayes Toyota! First Class service all the way. My wife and I made a call into Allen and told him what we were looking for, and he found it for us! He valued our time and we were able to do everything over the phone. We live in Inman, SC and we are about 1 hour away from the dealership. Not a problem cause they delivered the car to us! Mike and Allen delivered the car to us and Mike took time to cover any questions we had about the new vehicle! I have purchased many cars over the years and I have never had such a pleasurable experience in purchasing a vehicle! Be sure to go to Ralph Hayes Toyota and ask for Allen or Mike! They will take care of you! More