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Rallye Motors - Service Center

Roslyn, NY

4.7
3,105 Reviews
Call Service Center (516) 588-7585

3,105 Reviews of Rallye Motors - Service Center

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October 10, 2024

Great service and my advisor takes very good care of me. I would highly recommend Rallye Service to everyone with a Mercedes. More

by JOEC57
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Seegolam
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Oct 10, 2024 -

Rallye Motors responded

Thank you for the wonderful feedback! We’re thrilled to hear that you received great service and that your advisor took excellent care of you. Your recommendation means a lot to us, and we look forward to serving you and other Mercedes owners in the future!

October 10, 2024

The service at Rallye is excellent. Rob Carlson is my service representative and he is the best. He is responsive to all my request and keeps me informed about all my services. He ma More

by mawlliams88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Sherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Rallye Motors responded

Thank you for the fantastic review! We’re so glad to hear that Rob Carlson provided you with excellent service and kept you informed throughout the process. We appreciate your kind words and will make sure to pass along your thanks to Rob. We look forward to seeing you again at Rallye!

October 10, 2024

Stephen has always been considerate and customer friendly, taking care of my car as if it was his own. I received timely update during the day with easy-access reports with point to point descriptio More

by Wei.davidliu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Rallye Motors responded

Thank you for your wonderful feedback! We're thrilled to hear that Stephen provided such attentive and friendly service. It’s great that you found the updates helpful and that you enjoyed the EQE 350 as a loaner. We strive to make every experience exceptional, and it’s fantastic to know we met your expectations. We look forward to seeing you again!

October 09, 2024

Great service and and very pleasant advisers Also the wait is much nicer then at other places they have coffee/water etc I would recommend to anyone that has a Mercedes More

by nicolae_mosu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Rallye Motors responded

Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience with our advisors and enjoyed the amenities while you waited. Your recommendation means a lot to us, and we look forward to serving you and other Mercedes owners in the future!

October 09, 2024

My service advisor is by far the best. He is always on time with appointments, knows me and my 2 vehicles, tans always treats me like family. Ken is the best. More

by Gbetzios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Rallye Motors responded

Thank you for the amazing feedback! We’re so glad to hear that Ken has made such a positive impact on your experience. It’s wonderful to know you feel valued and well taken care of. We appreciate your loyalty and look forward to seeing you and your vehicles again soon!

October 08, 2024

Great service very pleasant was in and out in fast time everything was awesome thanks for that More

by HAYWOODBRUCE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Rallye Motors responded

Thank you for your kind words! We’re thrilled to hear you had a great experience and appreciated the fast service. Our team aims to make everything as smooth as possible, and we’re glad we hit the mark. We look forward to seeing you again!

October 07, 2024

All of the people I have dealt with at service department have been helpful and accommodating . More

by RAYH7096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Rallye Motors responded

It's wonderful to hear that you've had such a positive experience with our service department! We strive to provide helpful and accommodating service to all our customers. If you have any further needs or questions, we're here to assist!

October 07, 2024

Excellent in every way. Sales person Bob Bianchi is the best ever. Rob Carlson is really good as well. More

by SRSTERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Rallye Motors responded

We're thrilled to hear that you had an excellent experience! Bob Bianchi and Rob Carlson are truly dedicated to providing top-notch service. If you need anything else, feel free to reach out. We look forward to serving you again!

October 07, 2024

Katie always there to help and assist, face to face, by a phone call or a text message. She always gets back to me no matter the issue is big or small. Always will take the time and put in the effort to sati More

by NAVARIVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Rallye Motors responded

Thank you for your wonderful feedback! We’re thrilled to hear that Katie has consistently provided you with such great support, whether in person, over the phone, or via text. She truly goes above and beyond to meet your needs, and we’re glad to have her on our team! Your appreciation means a lot to us!

October 06, 2024

Vince is a pro and my go to guy in the service area. Always happy with the results More

by POOHMAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2024 -

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that Vince has consistently delivered great results for you. He's truly a pro! We appreciate your support!

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