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3,226 Reviews of Rallye Motors - Service Center
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May 06, 2024
Katie Lyons was very helpful and did everything she can to help expedite the return of the vehicle in time. I would recommend to all your customers to help expedite the return of the vehicle in time. I would recommend to all your customers More
by SURESH1
Verified Customer
May 05, 2024
Great service from start to finish. Happy to go back and would highly recommend to others. Happy to go back and would highly recommend to others. More
by LEASINGCOUNSEL
Employees Worked With
May 05, 2024
Rallye Motors Service Department is the best- It is always a pleasure dealing with Stephen Augustine, who is very knowledgeable, helpful, courteous and at the same time very professional. I would rate always a pleasure dealing with Stephen Augustine, who is very knowledgeable, helpful, courteous and at the same time very professional. I would rate Steven as 5 stars !!! More
by BUSSHELTER
Employees Worked With
May 05, 2024
Very quick & professional service . Keep you inform for the whole process. Flexible schedule. Keeping their words Keep you inform for the whole process. Flexible schedule. Keeping their words More
by BINGCHENG08
Employees Worked With
May 05, 2024
Service office waiting area is not premium match to Benz even Lexus environment is better . Technician didn’t find out about the issue customer complaint. Sent in vehicle for 1 day issued not fixed . Issued even Lexus environment is better . Technician didn’t find out about the issue customer complaint. Sent in vehicle for 1 day issued not fixed . Issued fixed by customer self is from the control system. Technician has not fully knowledge of the system. Should provide a car cleaning volunteering, get back car with same condition. BMW will returned in clean and ready condition for customer even that is not service request . As a Mercedes customer I did not receive any premium experience in the service but we paid extremely high price for the vehicle expecting an excellent after service. The staff is nice but the service it self is felt cheap More
by APPLETEDDY86
Employees Worked With
May 05, 2024
The dealership they are very accommodating very prompt. They listen to the complaints and they follow through with the problems. I recommended very highly. They listen to the complaints and they follow through with the problems. I recommended very highly. More
by ROLAND4
Employees Worked With
May 03, 2024
The take in process was easy and the repair process was fast. And received the car washed and detail, which is very important to us! fast. And received the car washed and detail, which is very important to us! More
by LOUIS.CHIBBARO
Employees Worked With
May 03, 2024
Rob Carlson exemplifies the best in service. Always polite, committed and courteous, a great listener. His follow up is also excellent. Always polite, committed and courteous, a great listener. His follow up is also excellent. More
by ROGER47
Employees Worked With
May 02, 2024
Rob Carlson is always courteous, helpful, professional and a pleasure to deal with, he is a consummate professional and a pleasure to deal with, he is a consummate professional More
by JAMIE53
May 02, 2024
Excellent customer service, such that I highly recommend this dealership to prospective customers who are considering purchasing and servicing a Mercedes vehicle. this dealership to prospective customers who are considering purchasing and servicing a Mercedes vehicle. More
by NM
Employees Worked With
