Rallye Motors - Service Center

I have purchased or leased cars from Rallye for many years even though I live in Smithtown and It is because of Russ Cagarli and Jerry Sherry years even though I live in Smithtown and It is because of Russ Cagarli and Jerry Sherry More

The staff was very friendly and helpful throughout the process from the time I pulled up to seeting me up with a loaner car to when I returned a few hours later to pick up my vehicle. The work was done q process from the time I pulled up to seeting me up with a loaner car to when I returned a few hours later to pick up my vehicle. The work was done quickly and efficiently and I am 100% satisfied. I was also very greatful that the service department was able to accomodate me on such short notice. More

I was received quickly and efficiently. My requests were listened to and written down. I was telephoned when a part was needed, for my approval. I was called early the next day when my car was ready to be listened to and written down. I was telephoned when a part was needed, for my approval. I was called early the next day when my car was ready to be picked up. I was very satisfied. More

everyone in the dealership is very smart and attentive, seemingly ready to please. they clearly want to retain your business and make you feel your a special customer. seemingly ready to please. they clearly want to retain your business and make you feel your a special customer. More

$249.99 before tax is too expensive just for an oil change. Other than that, the overall experience at Rallye Mercedes is pretty good. Especially the free loaner. change. Other than that, the overall experience at Rallye Mercedes is pretty good. Especially the free loaner. More

I had an excellent experence both John Ciccotelli and Victor Genco are the best. They're experience and professionalism serviceing a car is an asset to Rallye Motors please keep up the good work. I gave Victor Genco are the best. They're experience and professionalism serviceing a car is an asset to Rallye Motors please keep up the good work. I gave this report because the work was done in timely cost effetive mannor a good overall experence. Regards More

Greeted very pleasantly as I pulled in and directed where I should go by a very cordial young man. Once inside I was told I was next to see my Service Adviser, Mr. Vachris. Mr. Vachris explained what direct I should go by a very cordial young man. Once inside I was told I was next to see my Service Adviser, Mr. Vachris. Mr. Vachris explained what direction he thought we should take with the car once he listened to me and advised approximate costs, he also informed me that once the technician evaluated the situation he would contact me. All of this to say...I was informed throughout the day as to what was going on, what it was going to cost and when the car was going to be ready. It was a pleasure!!!! More

Rallye Mercedes always has a appointment available with a nice loaner car in a reasonable time frame and their hours are great. Rob Carlson is very knowledgeable, friendly and treats me very well. He's a te nice loaner car in a reasonable time frame and their hours are great. Rob Carlson is very knowledgeable, friendly and treats me very well. He's a terrific representative. More

Rallye has continued to show that it cares about it's customers and it's reputation by continually updating it's processes and facilities to make the customer experience an easy one and without confusion customers and it's reputation by continually updating it's processes and facilities to make the customer experience an easy one and without confusion in its layout and design. As a long time Rallye customer for more than 2 decades I can see the changes over the years and their improvement compared to other dealers to their West. But it is more than the facilities it's also the friendly attitude their customer service people exude that makes the difference. More

All my problems were solved efficiently. Mr. Carlson has continuously been my service contact and he has always given me exceptional service. I would highly recommend Rallye Motors, of Roslyn, as long as M continuously been my service contact and he has always given me exceptional service. I would highly recommend Rallye Motors, of Roslyn, as long as Mr. Carlson was available to me. More