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Rallye Motors - Service Center

Roslyn, NY

4.7
3,104 Reviews
Call Service Center (516) 588-7585

3,104 Reviews of Rallye Motors - Service Center

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November 04, 2024

My experience with Katie is always friendly, courteous and professional. She is a pro at her job More

by POSTHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Greco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Rallye Motors responded

Thank you for the wonderful feedback! We're so glad to hear that Katie continues to provide you with friendly, courteous, and professional service. She truly is a pro, and we’re lucky to have her on our team. We appreciate your kind words and look forward to assisting you again soon!

November 04, 2024

I was Very pleased with all service and sales help I would def recommend Rallye Moters More

by SUEJOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Rallye Motors responded

Thank you so much for the kind words and 5-star review! We're thrilled to hear that you were pleased with both the service and sales assistance. Your recommendation means the world to us, and we truly appreciate your support. We look forward to serving you again in the future!

November 04, 2024

My usual service rep was out and Ramiro replaced him. Ramiro did a very good job and was very obliging. More

by BARRY7
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Rallye Motors responded

Thank you for the 5-star review! We’re so glad to hear that Ramiro took great care of you in the absence of your usual service rep. It’s wonderful to know that he provided excellent service and was accommodating to your needs. We’ll be sure to pass along your kind words to him! We look forward to serving you again in the future.

November 03, 2024

Very professional team. Rob Carlson was very nice and found a last minute problem and held the car back a day because of a last minute error code. Extremely professional. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Rallye Motors responded

We’re so glad to hear Rob and our team provided a professional experience and took care of that last-minute issue. Ensuring everything was perfect before handing over the keys is what we’re all about. Thank you for sharing your experience!

November 02, 2024

They always take care of everything . And in a timely fashion. Katie is always great More

by Rndracing62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear that Katie and our team consistently take great care of you in a timely manner. Your satisfaction is our priority, and we look forward to continuing to serve you!

November 01, 2024

Always goes the extra mile to make the service convenient. Took me on time and service was perfect More

by POOHMAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Rallye Motors responded

Thank you for sharing your experience! We're thrilled to know the service was convenient and met your expectations. Our team is always ready to go the extra mile to make every visit seamless!

November 01, 2024

The part that went bad was little known by the service team, was infrequent and the cost to replace was excessively high. I don’t think I can buy another Mercedes at this point. The part never should h More

by LROTHBORT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Carlson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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November 01, 2024

Easy to schedule service and Steve Augustine always a pleasure to deal with. Love car wash with service too. More

by Turquoise
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Rallye Motors responded

Thank you for your feedback! We're glad to hear that scheduling was easy and that Steve provided a great experience. The car wash is just a bonus we love to offer! Looking forward to seeing you again soon.

November 01, 2024

Excellent service from all personnel who worked on my car. I will buy my next gar at Rallye. More

by OBPMUNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

Rallye Motors responded

Thank you for the wonderful feedback! We're delighted to hear you had an excellent experience with our team. We look forward to helping you with your next car purchase at Rallye!

October 31, 2024

The service was excellent but even with a service plan, the rates are too high. More

by ARCHIFLY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Rallye Motors responded

Thank you for your feedback! We're glad to hear you received excellent service. We understand your concerns about pricing and appreciate your input. We're always looking for ways to improve and offer the best value to our customers. Please feel free to reach out if you have any further concerns!

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