3,288 Reviews of Rallye Motors - Service Center
PERSONABLE SERVICE PERFORMED AS EXPECTED Vincent Vetere, my dedicated service adviser at Rallye, makes it a point to address my concerns to my satisfaction. The professionalism and personaliz Vincent Vetere, my dedicated service adviser at Rallye, makes it a point to address my concerns to my satisfaction. The professionalism and personalized attention provided by Vincent makes it a pleasure to do business with this dealership. The recent service on my Mercedes-Benz S class was handled exactly as expected. Highly recommend anyone needing service at Rallye to reach out to Vincent Vetere. He is congenial, personable and delivers. More
Fine visit So, my expectations were so high given history here, that they were tempered a little with this experience. But still good. Drop off was fine. Pick up So, my expectations were so high given history here, that they were tempered a little with this experience. But still good. Drop off was fine. Pick up when my vehicle was ready, was less than stellar. Just seemed a little confused. I think it was a Saturday so people were a little discombobulated. But ok. More
Pleasant From the time thatI pulled up to the door until the time that I was given the service loaner, everyone was friendly and clearly customer service was p From the time thatI pulled up to the door until the time that I was given the service loaner, everyone was friendly and clearly customer service was paramount. I was later contacted by email as well as by phone and when I picked up my car after servicing it was warm inside before it was giveback to me. Thank you Rallye Motors. More
Noisy Fanbelt Pulley Mechanics unable to resolve issue.This is a long standing problem that has not been resolved. No good explanation given for the failure and the proble Mechanics unable to resolve issue.This is a long standing problem that has not been resolved. No good explanation given for the failure and the problems continue. More
Great service, once again! Very professional, knowledgeable and courteous service! Added bonus: car was ready sooner than expected! We own three Mercedes Benz autos and are at t Very professional, knowledgeable and courteous service! Added bonus: car was ready sooner than expected! We own three Mercedes Benz autos and are at the service department regularly.. Ken Vachris has been our guy for many years and are extremely happy with our service each time.. More
check engine light on Was able to have this checked with 36 hours of my call - no problem getting a loaner, and very helpful service and information regarding the problem. Was able to have this checked with 36 hours of my call - no problem getting a loaner, and very helpful service and information regarding the problem. More
Excellent service I always receive exemplary service from Rallye. John Ciccotelli is my service rep. He is knowledgeable and always explains the service in layman's t I always receive exemplary service from Rallye. John Ciccotelli is my service rep. He is knowledgeable and always explains the service in layman's terms. More
Great customer service. Great experience, friendly staff. The team was on time, paperwork little to non and car was returned clean and running like new. All individuals I ca Great experience, friendly staff. The team was on time, paperwork little to non and car was returned clean and running like new. All individuals I cane into contact with where efficient and professional. More
Service by Lisa Lisa always gives us options and recommendations to make the right decision. Great asset to the Rallye team. We would like Lisa to take care of all ou Lisa always gives us options and recommendations to make the right decision. Great asset to the Rallye team. We would like Lisa to take care of all our service needs. More
Service and inspection I had to change my appointment a few times and Rallye was very accommodating and made my scheduling very easy. Service and inspection was done promptl I had to change my appointment a few times and Rallye was very accommodating and made my scheduling very easy. Service and inspection was done promptly while waiting at the guest lounge enjoying drinking coffee and eating muffins. In no time everything was completed to my satisfaction. More