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Rallye Motors - Service Center

Roslyn, NY

4.7
3,288 Reviews

3,288 Reviews of Rallye Motors - Service Center

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April 04, 2018

PERSONABLE SERVICE PERFORMED AS EXPECTED Vincent Vetere, my dedicated service adviser at Rallye, makes it a point to address my concerns to my satisfaction. The professionalism and personaliz More

by TeamGuruSingh.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Rallye Motors responded

We appreciate your positive feedback about Vincent at our dealership! We're glad that our Service Department was able to fulfill your automotive needs!

April 04, 2018

Fine visit So, my expectations were so high given history here, that they were tempered a little with this experience. But still good. Drop off was fine. Pick up More

by GEORGEWVASILIOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2018

Pleasant From the time thatI pulled up to the door until the time that I was given the service loaner, everyone was friendly and clearly customer service was p More

by ROBERTBUTTERMILCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Cosme
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Friedberg
Apr 13, 2018 -

Rallye Motors responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. Our desire is to exceed all of your expectations in fulfilling your automotive needs.

April 03, 2018

Noisy Fanbelt Pulley Mechanics unable to resolve issue.This is a long standing problem that has not been resolved. No good explanation given for the failure and the proble More

by ADRIANLAWRENCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2018 -

Rallye Motors responded

Hi Adrian, I'm sorry to hear that you've been experiencing issues with your Mercedes-Benz. Our Service Team notified me that the belt and pulley were replaced during your last visit, as they were the culprit of the noise you were noticing. Please contact us at 516-625-1000 and we'd be happy to answer any further questions you have! Aaron, Social Community Team

April 03, 2018

Great service, once again! Very professional, knowledgeable and courteous service! Added bonus: car was ready sooner than expected! We own three Mercedes Benz autos and are at t More

by SYLVIAAIELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Rallye Motors responded

Thank you for your five-star review! We appreciate your loyalty with Ken at our dealership!

April 03, 2018

check engine light on Was able to have this checked with 36 hours of my call - no problem getting a loaner, and very helpful service and information regarding the problem. More

by AFUCHS0214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 13, 2018 -

Rallye Motors responded

Thank you for your feedback, we're glad our Service Department was able to assist!

April 02, 2018

Excellent service I always receive exemplary service from Rallye. John Ciccotelli is my service rep. He is knowledgeable and always explains the service in layman's t More

by MAXINE.BAZZANI
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Rallye Motors responded

Thank you for your positive review, Maxine!

April 02, 2018

Great customer service. Great experience, friendly staff. The team was on time, paperwork little to non and car was returned clean and running like new. All individuals I ca More

by Satisfied Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Rallye Motors responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. Our desire is to exceed all of your expectations in fulfilling your automotive needs.

April 02, 2018

Service by Lisa Lisa always gives us options and recommendations to make the right decision. Great asset to the Rallye team. We would like Lisa to take care of all ou More

by PMA16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Chea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Rallye Motors responded

Thank you for your positive review of Lisa at our Service Department! Your feedback is greatly appreciated.

April 02, 2018

Service and inspection I had to change my appointment a few times and Rallye was very accommodating and made my scheduling very easy. Service and inspection was done promptl More

by RRIANOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Rallye Motors responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. Our desire is to exceed all of your expectations in fulfilling your automotive needs.

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