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Rallye Motors - Service Center

Roslyn, NY

4.7
3,306 Reviews

3,306 Reviews of Rallye Motors - Service Center

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October 20, 2024

Rallye provides excellent customer service. Easy to schedule an appointment and pick up. Provided periodic updates. More

by domleo227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Rallye Motors responded

Thank you for your positive feedback! We’re delighted to hear that you had an excellent experience with our customer service. We strive to make scheduling and communication as easy as possible, and it’s great to know we met your expectations. We look forward to serving you again!

October 20, 2024

I think your service is very nice I am satisfied and I trust you very much More

by 767402267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our service and that you trust us. Your support means a lot to us, and we look forward to serving you again!

October 18, 2024

What else to say. Kenny is best of the best. Rallye. Just give him an award !! More

by Dr. CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Rallye Motors responded

Thank you for the amazing shout-out! We're so glad to hear that Kenny provided you with top-notch service. He truly deserves all the recognition! We appreciate your support and look forward to seeing you again at Rallye!

October 17, 2024

Patrick is a pleasure to work with. He and Rallye provide top notch, professional and courteous service. You do “get what you pay for” at Rallye. More

by robert.soltz.12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Verderosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear that Patrick and the Rallye team provided you with top-notch service. We take pride in our professionalism and are glad you noticed! We appreciate your support and look forward to serving you again!

October 16, 2024

excellent service. Kenny Vachris, my service manager is the best! I appreciate the communication and the use of a loner car. Everyone I meet in the service dept is prof More

by MINDYNELKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Rallye Motors responded

Thank you for the fantastic review! We're so glad to hear that Kenny and our service team provided you with excellent communication and support. Your satisfaction means a lot to us, and we look forward to serving you again!

October 16, 2024

I called service department to see if my vehicle was serviced for a coolant light bulletin. No records were found. Suggested I check the car fax. I informed service, I never received a car fax. Service More

by glynnrichard01
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Chea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Harez Fedaie
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

ROSLYN MERCEDES, I’m extremely disappointed, I came here for basic warranty service not only I was expecting them to fix it but they F*** the car up, I’m in manhattan of Mercedes who showed me the all the i More

by bb_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Seegolam
October 14, 2024

They diagnosed a tricky issue, developed a plan to repair, and, most importantly, found a way to reduce the cost significantly from the original estimate.....and Steve Augustine was highly instrumenta More

by HUGHESCHRIS748
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Rallye Motors responded

Thank you for sharing your experience! We’re thrilled to hear that Steve was able to help diagnose the issue and reduce your costs. Our team always strives for effective solutions, and your feedback means a lot to us. We appreciate your trust in us and look forward

October 13, 2024

Excellent, professional, courteous service. Katie is very attentive and provides top notch support and service advice! More

by LYRIC180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Katie. She truly goes above and beyond to ensure our clients receive the best support possible. We appreciate your feedback!

October 13, 2024

Friendly service, courteous service. Despite a small issue with the tire that required additional service, I was pleased with the rental I received while they fixed the issue. I will r More

by KINZER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Rallye Motors responded

Thank you for your feedback! We're glad to hear you received friendly and courteous service, and that the rental worked out while we addressed the tire issue. We appreciate your understanding and look forward to seeing you again!

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