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Rallye Motors - Service Center

Roslyn, NY

4.7
3,214 Reviews
Call Service Center (516) 588-7585

3,215 Reviews of Rallye Motors - Service Center

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August 19, 2024

Dealership is clean, Nick was awesome! He really tried to help get my car’s annual inspection! He treated me with professionalism and was very attentive to my appointment needs although he More

by Nslimiac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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Aug 20, 2024 -

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear Nick made your experience great. We’ll be sure to pass along your feedback. Looking forward to seeing you again!

August 17, 2024

Rob is professional friendly knowledgeable and personable I was a little bit in a rush for my inspection Rob made sure to make as easy and seamless for me to be in and out under an hour 😊 Thank you for m More

by lullue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2024 -

Rallye Motors responded

Thank you for the great feedback! We're delighted to hear Rob made your inspection quick and smooth. It's fantastic to know he was professional, friendly, and efficient. We look forward to assisting you again in the future!

August 16, 2024

Nicholas took great care of me again. Unexpected damage to wheel & tire on my EQS. He had everything replaced and car back on the road in less than a day. More

by Reddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Seegolam
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Aug 17, 2024 -

Rallye Motors responded

Thank you for sharing your experience! We're glad Nicholas was able to swiftly address the unexpected damage to your EQS and get you back on the road. Your satisfaction is our priority, and we're grateful for your kind words.

August 07, 2024

Friendly staff, efficient process and reliable time frame. Vincent was great and honest with all needs. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that Vincent made such a great impression. We strive to provide efficient and honest service, and it's wonderful to know that we met your expectations. If you need anything else or have any more feedback, feel free to reach out!

August 06, 2024

Kenny is extremely efficient and knowledgeable. He is always courteous and respectful of your time. More

by Antcil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Rallye Motors responded

Thank you for your kind words! We're delighted to hear that Kenny's efficiency, knowledge, and respect for your time made a positive impact.

August 04, 2024

The service was performed on time. Ramiro took the time to listen to what I needed done to car, and kept me informed by phone as to the progress More

by DRANDREI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Rallye Motors responded

Thank you for the feedback! We’re glad to hear that the service was prompt and that Ramiro provided excellent communication throughout the process. We strive to ensure every customer’s needs are met and that they’re kept informed every step of the way. If you need anything else or have any further questions, don’t hesitate to reach out!

August 02, 2024

Take too much time for the job The same thing over here why I need 15 words OK blah blah, blah, blah, blah, blah, blah, blah, blah blah blah blah blah blah More

by fitgarden
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Rallye Motors responded

Thank you for reaching out. For further assistance with your inquiry, please contact Paul Hartmann, the Service Manager at Rallye Motors. You can reach him directly at 516-801-2955, or if you need parts support, feel free to call 516-625-1000. Paul will be happy to help with any questions or concerns you might have.

August 02, 2024

Excellent customer service and attitude. automobile is well cared for.good facilities if you wait for the auto. More

by Rjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Rjohnson responded

Good job

Aug 03, 2024 -

Rallye Motors responded

Thank you for your positive feedback! We’re delighted to hear that you had an excellent experience with our customer service and enjoyed our facilities. It’s great to know that your vehicle was well cared for. If you need anything else or have any questions, don’t hesitate to reach out. Thanks for choosing us!

August 01, 2024

Awesome experience from Kate to all other people I worked with it was a very pleasant experience More

by CHRISTIANO.JAY1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Rallye Motors responded

Thank you for the kind words! We're thrilled to hear that you had an awesome experience with Kate and the rest of our team. We’re committed to providing a pleasant and smooth experience for all our customers. If you need anything else, feel free to reach out. Thanks again for your feedback!

August 01, 2024

I am still waiting for 6 months to have the heated sit on the driver's side of my car fixed. The part somehow, never comes in. This is inexcusable. I have bought the car to Rallye, 3 times, and each time, More

by CAROLSCH5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Rallye Motors responded

I’m very sorry to hear about the ongoing issues with your heated seat repair. I understand how frustrating it must be to wait so long without resolution. I’ll escalate this matter to ensure that your part is prioritized and that we get your heated seat fixed as soon as possible. Thank you for your patience, and we appreciate your understanding as we work to resolve this. - Paul Hartmann, Service Manager, Rallye Motors 516-625-1000

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