Rallye Motors - Service Center

Sprinter Service Excellent Service - Ramiro was very helpful of our needs for service of our Sprinter van. Would highly recommend anyone to Rally Motors for sales and Excellent Service - Ramiro was very helpful of our needs for service of our Sprinter van. Would highly recommend anyone to Rally Motors for sales and service. More

Treated like family We have used Ralleye for our maintenance for over 2 decades. Have had a person to handle our car since the beginning. First it was Bob Segarter, Rob C We have used Ralleye for our maintenance for over 2 decades. Have had a person to handle our car since the beginning. First it was Bob Segarter, Rob Carlson, now Ramone M. They know us and our cars. More

Great professional friendly service My wife was immediately greeted and assisted. All needs were met and exceeded. She was given the loaner vehicle as promised. It was not an issue that My wife was immediately greeted and assisted. All needs were met and exceeded. She was given the loaner vehicle as promised. It was not an issue that she was not able to return the loaner until the next day. More

Great, easy experience I was created by friendly staff, taken care of quickly, my loaner car was clean. Someone has updated me about status of my car and returning loaner ca I was created by friendly staff, taken care of quickly, my loaner car was clean. Someone has updated me about status of my car and returning loaner car and getting my car back was quick and easy More

Service was excellent with Vincent. He worked diligently with me to get my issue resolved and although I have to return for completion of the service I don’ was excellent with Vincent. He worked diligently with me to get my issue resolved and although I have to return for completion of the service I don’t mind as he has been most helpful More

Great customer service Speedy appointments, service and the Service Advisor did everything in his power to make my experience a comforting. I would highly recommend Rallye M Speedy appointments, service and the Service Advisor did everything in his power to make my experience a comforting. I would highly recommend Rallye Mercedes to everyone I know. More

I worked with Andrew his service was amazing always followed Very satisfied with their outstanding service .both Andrew and the other employee went above and beyond to solve my problem fast and efficiently. And Very satisfied with their outstanding service .both Andrew and the other employee went above and beyond to solve my problem fast and efficiently. Andrew was very friendly and kept me updated daily with everything that was going on with the car and the other associate that I’m sorry I don’t remember his name help me with the problem with the scratch with the car and the price was right . More

Great Frustration I visited the Parts Department initially to resolve an issue with the fact that I did not have a nutmeg lug nut key for my vehicle’s tires (the vehicl I visited the Parts Department initially to resolve an issue with the fact that I did not have a nutmeg lug nut key for my vehicle’s tires (the vehicle did not have one since I purchased it). I was told that I would need to purchase a key and new set of lug nuts. That said, I have never removed a tire since purchasing the vehicle, so now that I was replacing the tires and needed the key, I didn’t feel that it was right to charge me for something that was never left on the vehicle or was taken out by the dealership and never put back. I then called the service advisor for assistance and she was able to resolve the issue by providing me with a key. This required a service appointment and I needed to leave the vehicle at the dealership for the day. Up to this point, I have not been happy with the service provided by the technicians. I had a recent appointment where I requested an oil service to be completed and the tires were not rotated. Furthermore, what was done and advised to me was that the dealership was ready to replace two tires and front brakes. I have gone almost 5 months and the brake sensor has still yet not signaled brake issues. It is unfortunate that the dealership seems to be anxious to push unnecessary services and parts. It’s all about the “money grab.” On a positive note, Lisa has been involved and responsive, when needed. More

reguar service Professional, efficient and friendly. I have been a client of Mercedes for over 20 years. I continue to buy/lease your vehicles and use your servic Professional, efficient and friendly. I have been a client of Mercedes for over 20 years. I continue to buy/lease your vehicles and use your service center. More