Rallye Motors - Service Center

EXCELLENT SERVICE AND EXPERT WORKMANSHIP - Susan I send all my Mercedes to RallyE for maintenance, repairs, etc. Rob Carlson is a consummate professional who goes above and beyond to take care of his I send all my Mercedes to RallyE for maintenance, repairs, etc. Rob Carlson is a consummate professional who goes above and beyond to take care of his clients. Always ready to answer questions and gets things done on time without delays (which is important when my vehicles are used daily for business operations). You won't regret sending your vehicle to RallyE. All the employees treat you like family and treat your vehicle as if it were their own. More

Outstanding experience Making appointments was easy. John Ciccotelli was extremely helpful and knowledgeable. Kept us informed throughout. Waiting area outstanding. Service Making appointments was easy. John Ciccotelli was extremely helpful and knowledgeable. Kept us informed throughout. Waiting area outstanding. Service and staff great as always . Happy to rerurn More

Service at Rallye motors. The experience of dropping the car and getting it repaired was very pleasant. From dropping the car to paperwork with Lisa and picking the car up was The experience of dropping the car and getting it repaired was very pleasant. From dropping the car to paperwork with Lisa and picking the car up was very smooth. More

Perfect Service Every Time I have a 2016 GL550MERC that is a great car because of the perfect service I have over the past three years from John Ciccotelli my service pro at Ral I have a 2016 GL550MERC that is a great car because of the perfect service I have over the past three years from John Ciccotelli my service pro at Rallye. I just ordered a 2020 because I know John will take care of it and me. I am a Rallye customer for life because of the way I have been treated by John. Secondly Noel Rodriguez who provides my loaner car is a professional who is a pleasure to deal with and greets me by name making One feel at ease and like an old friend. More

Feel welcomed and friendly environment Great service can’t complain fee welcomed. The staff is very kind make me feel like home, would recommend to anyone. Last but not least would purchase Great service can’t complain fee welcomed. The staff is very kind make me feel like home, would recommend to anyone. Last but not least would purchase another vehicle from you all More

Always Professional Rallye Motors is always professional. The service department alway keeps me informed and works efficiently. We've leased many cars with Rallye and a Rallye Motors is always professional. The service department alway keeps me informed and works efficiently. We've leased many cars with Rallye and always come back for more. More

Dominic Kwan All the staff are polite and helpful. I enjoyed from the greeting at the front door, waiting online for service and leaving with a loaner car. All the staff are polite and helpful. I enjoyed from the greeting at the front door, waiting online for service and leaving with a loaner car. More

Stephen Augustine My sales guy was the absolute best! Made my experience pleasant. Was very happy with everything. Will recommend to friends family and coworkers. Thank My sales guy was the absolute best! Made my experience pleasant. Was very happy with everything. Will recommend to friends family and coworkers. Thank you Stephen!! More

Unresolved issue Played telephone tag with MB service center rep about finding a seat belt retractor in beige for my wife’s 1999 SL500 that has just 30,000 miles. T Played telephone tag with MB service center rep about finding a seat belt retractor in beige for my wife’s 1999 SL500 that has just 30,000 miles. The seat belt on the passenger side is in full tensioner mode and cannot be used because it is very uncomfortable and restrictive. The part is not available as an original MB part and no one is looking to resolve this for me. I have been loyal to the MB brand for more than 35 years and there has always been a Benz in my garage. I recently took delivery of a 2019 S560 which is the best one ever! Sincerely, Michael Bell More

Excellent Services always Two weeks ago could have been one of the worse days ever when getting a flat tire stuck on the road with no wheel lock key. My husband was taking me t Two weeks ago could have been one of the worse days ever when getting a flat tire stuck on the road with no wheel lock key. My husband was taking me to work when all of a sudden we got a flat. The air pressure went for 38 to 1. We couldn’t change flat because we had no lock key. We weren’t far from home to home so we got there and the tire was completely shredded. We called Mercedes Benz and they sent a technician, but he also did not have special key to remove the tire. He left and returned with proper key and changed to to the spare. We drove to Mercedes Benz in Hempstead where we received terrible service so I said to my husband maybe we should go to dealer we brought from and I service my vehicle. The decision to go to Ralleye on Northern Blvd was the best decision we made. From the time we sat down with Peter Alpy and Walter Ryder everything didn’t seem so bad anymore. They got us out in a timely fashion considering I had a flight leaving out the same day. We are so grateful and thankful for the service we received on that day from Rallye of Northern Blvd. I am never disappointed when I get my car serviced there. Excellent is an understatement for service ever received there. Thank you Team Rallye More