Rallye Motors - Service Center

Easy service appt. I brought my car there for an inspection and a few other minor service issues, they were resolved easily and quickly with no issues. The service cente I brought my car there for an inspection and a few other minor service issues, they were resolved easily and quickly with no issues. The service center is very nice with coffee, tea and snacks for customers while they wait, nice touch! More

great customer service, poor maintenance Everything was done in a prom and professional manner from when I walked in and the greeting from the receptionist. Rob Carlson was very helpful, easy Everything was done in a prom and professional manner from when I walked in and the greeting from the receptionist. Rob Carlson was very helpful, easy to talk and easy to contact.I will definitely be contacting him in the future for advice and recommendations . The only trouble i had was after my oil change the counter was not reset and I also got my plugs changed. Within 3 days of leaving the dealership my check engine light came on and the car now rides rough and feels like its gonna stall at stop lights. the car only has 30k miles and never had this problem. More

Extremely bad experience. Brought my car for service last wednesday for inspection, service and check the previous work done not satisfactory. The car was run only 40 miles a Brought my car for service last wednesday for inspection, service and check the previous work done not satisfactory. The car was run only 40 miles after the last repair. I was told at that time to change all tires , repair engine oil leak and many other repairs total expense over $5,000 dollars. The inspection was denied because Romere told me the car needs more repair work including break total amount approx $5,000 and suggested to throw the car or donate. The car has only 88,000 miles and it was only used for week ends. The battery was dead because i did not run the car for three weeks , i was on vacation .. Nothing can go wrong after running the car for 40 miles after repair.but to avoid to address the vibration in the car the inspection was denied and Car was delivered to me with Parking break on which is usually not done unless the car is parked on a slope.and it was not the case. .I had hard time to run the car home from the Repair shop till i noticed the Break light coming on and i released the lever . The car was never supposed to be delivered in this way . The Break was in the list of repair but the break was not released and that is why the wheels would not move and was asked the repair the Break. I took the car for second opinion and none of the repair mentioned was needed and car passed the inspection as it passed all the tests.as normal. I feel Romero tried to rip me off and get rid my coming to him with the complain of previous work and the car has run only 40 miles since then.. This is not Rally's motor which i know. for long time. Any way you need honest representative for writing the repair work and work in the best interest of car Owners. More

Katie is the best! Katie knows how to treat her customers! She listens to your concerns and takes care of any problems. I’m a stickler for having my inspection sticker Katie knows how to treat her customers! She listens to your concerns and takes care of any problems. I’m a stickler for having my inspection sticker put on straight. Katie made sure that it was done properly. More

Recall service, brake replacement Came for recall service I thought I have service plan which includes brake service. Don’t understand a car like Mercedes S series need to change bra Came for recall service I thought I have service plan which includes brake service. Don’t understand a car like Mercedes S series need to change brake at little over 15,000 miles. More

Have to go back The service, as usual, was very good. Prompt attention, courteous people and excellent environment. I have been buying cars to Rally Motors since 1 The service, as usual, was very good. Prompt attention, courteous people and excellent environment. I have been buying cars to Rally Motors since 1984. The present car is now two years old. Ever since I bought it has an annoying vibration behind the front panel and at this time I requested for the third time to have it fixed. Unfortunately it was not, it is louder than before and I have to bring the car back on June 12, it is a real inconvenience and I hope this time will be corrected at last . I want to to point out that Mr.. Vetere is very understandable and professional and these remarks don’t reflect in any way lack of satisfaction with him or Rallye Motors on the whole.. Thank you, Jorge Cerruti MD More

Extremely good Very professional and extremely nice. Treated like a VIP. Work was done without any issues and on time for the cost I was originally told. Happy to us Very professional and extremely nice. Treated like a VIP. Work was done without any issues and on time for the cost I was originally told. Happy to use them again More

Very bad experience I was not happy with the service or the experience. The representative was not really interested in taking care of the customer, and pricing was very I was not happy with the service or the experience. The representative was not really interested in taking care of the customer, and pricing was very high, it was a total rip off. After charging more than $ 2500, they did not even have the courtesy to clean the car More

Service advisor Steve is an excellent service advisor and has always been responsive and given me accurate advice. Doesn't try to oversell, but concentrates on what Steve is an excellent service advisor and has always been responsive and given me accurate advice. Doesn't try to oversell, but concentrates on what is necessary and best value. More

Robert is excellent advisor! Robert, Lisa and Noel are our favorite advisors. We are in and out in minutes, they keep us advise on our vehicles and the service being performed. Ve Robert, Lisa and Noel are our favorite advisors. We are in and out in minutes, they keep us advise on our vehicles and the service being performed. Very flexible with loaner cars. e can be in Manhattan and we get a call late afternoon that our car is ready we can pick up next morning. More