Rallye Motors - Service Center

outstanding customer service Rallye Motors has provided me with outstanding customer service since I have been with them for six plus years. Lou Vederosa has been the main reason Rallye Motors has provided me with outstanding customer service since I have been with them for six plus years. Lou Vederosa has been the main reason why I do business with the dealership. He always goes above and beyond! More

Great Always a great experience when coming in for service the only down side is that you do not give loaners for smart cars any longer it was a bit upsetti Always a great experience when coming in for service the only down side is that you do not give loaners for smart cars any longer it was a bit upsetting because I had to arrange for other means of transportation for my day It did make it difficult More

Inspection Always receive prompt attention- Very cordial reception and customer service. Very reliable work. Get informed of the work progress. The service Always receive prompt attention- Very cordial reception and customer service. Very reliable work. Get informed of the work progress. The service advisor is very reliable and always kept her words- More

great service Great service. The service was great. It was easy to arrange a loaner vehicle. They honored the time of my appointment, the service agent was effi Great service. The service was great. It was easy to arrange a loaner vehicle. They honored the time of my appointment, the service agent was efficient and friendly, and all problems with the vehicle were handled properly and expeditiously. Could not ask for more. More

Best Service spot in New York. Great relationship with Rallye Service. We are maintaining and repairing our S550 from last 3 years. Perfect place for high quality work from technic Great relationship with Rallye Service. We are maintaining and repairing our S550 from last 3 years. Perfect place for high quality work from technicians , advisers and even the staff is willing to help. Will recommend to all They will never disappoint More

A bad situation made good! When I picked up my car the repairs were not done. Someone dropped the ball. Very very disappointing. However, Patrick Ripley my advisor along with When I picked up my car the repairs were not done. Someone dropped the ball. Very very disappointing. However, Patrick Ripley my advisor along with a supervisor handled the situation expertly to my satisfaction. Therefore, yes, I would recommend you. More

Excellent service every time I arrive to the time I leave everybody is very friendly and helpful. They always accommodate my needs when ever I’m looking for par service every time I arrive to the time I leave everybody is very friendly and helpful. They always accommodate my needs when ever I’m looking for parts of my vehicles in the parts department. More

Bad svices, overcharged and job not done at all!!!!!!! I was coned too manytimes I'll never have my vehicle service there again I was extremely overcharged and the problem is still there I bought my s I was coned too manytimes I'll never have my vehicle service there again I was extremely overcharged and the problem is still there I bought my sprinter from your dealership,and I thought It's normal to have my vehicle serviced by you, but none of my job was done and i paid money!!!!that's scary!! More

Room For Improvement First Visit: May 2019. Issue: 1) Cabin whistling Noise from passenger rear. 2) when stowed in trunk, Glass Roof would not automatically lift to allow First Visit: May 2019. Issue: 1) Cabin whistling Noise from passenger rear. 2) when stowed in trunk, Glass Roof would not automatically lift to allow access to items in trunk. Result: Both issues resolved. However, it took 5 days before vehicle was even “looked at” and 9 days before it was ready for pick up. Disclosure: Price of Service was discounted. Also, vehicle was returned with cabin whistling noise stemming from passenger side loose rubber seal in A-pillar. Question: Why would that not be relayed to customer. Especially, given that vehicle was brought in as a result of cabin noise. Second Visit: June 2019. Issue: A-pillar noise described above. Result: Resolved. Note: Personnel are wonderful: 1) Advisor, 2) host, 3) Rental person, 4) valets, 5) mechanic. I would return and recommend. However, there is room to improve given above experience. More

Excellent experience. Excellent service experience. Rob Carlson was friendly, professional and very helpful. The best service experience I've had at Rallye. I really app Excellent service experience. Rob Carlson was friendly, professional and very helpful. The best service experience I've had at Rallye. I really appreciate the extra effort. More