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Rallye Motors - Service Center

Roslyn, NY

4.7
3,285 Reviews

3,285 Reviews of Rallye Motors - Service Center

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August 14, 2019

Polite. Efficient. Helpful. Courteous. Friendly. Efficient. On time. Flexible. An overall great experience. Would definitely recommend Rallye for sales and service. The staff is More

by DKANDTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marianne Leborgne
Aug 14, 2019 -

Rallye Motors responded

Thank you for sharing your review and recommendation with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

August 13, 2019

Excellent service As always, the service provided by Rallye Motors is amazing. I’m so lucky to have Patrick Ripley as my service advisor. He is very helpful and keeps More

by BERRIOSED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Rallye Motors responded

Thank you for taking the time to share your review with us! It is a pleasure to know that Patrick provided you with such excellent assistance. We hope to see you again!

August 13, 2019

Had to get auxiliary battery malfunction fixed Could not get a loaner because last minute appointment, but waited in the upstairs lounge, which was comfortable, and did not have to wait very long. More

by ARMSTRONGJANE5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Banco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Alpy
Aug 13, 2019 -

Rallye Motors responded

Thank you for taking the time to share your review with us! We are sorry to hear that we were unable to provide you with a loaner during your visit, however, we are happy to hear that your wait was quick and enjoyable!

August 13, 2019

always great service Ken was great handling all my service issues - first rate. Rallye always takes care of it's customers with top of the line service, easy in-out and gr More

by ARTHRODOC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

Rallye Motors responded

Thank you for taking the time to share your review with us! It is a pleasure to know that Ken provided you with such excellent assistance. We hope to see you again!

August 13, 2019

Support by the Service Advisor to address my issue My experience at Rallye located in Roslyn has been favorable primarily due to the courteous service provided. The appointment time is as scheduled, t More

by JAMESPSHORT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

Rallye Motors responded

Thank you for taking the time to share your review with us! It is a pleasure to know that Ken provided you with such excellent assistance. We hope to see you again!

August 11, 2019

Andrew takes good care of me and my cars Warranty service only. Andrew is top notch. Wouldn’t hesitate to recommend him. And Rallye Mercedes has taken good care of me and my cars More

by KCRYMAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Katigbak
Aug 12, 2019 -

Rallye Motors responded

Thank you for sharing your review and recommendation with us! It is a pleasure to know that Andrew provided you with such excellent assistance. We hope to see you again!

August 09, 2019

Excellent Service I will recommend Rallye Mercedes to family and friends any day. The dealership Pre owned selection of cars are top notch. I purchased 2 vehicle's from More

by MAXIMA5037
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

August 09, 2019

Excellence in service. Best service staff who goes above and beyond to ensure quality like the quality vehicles the dealership sells. Fair pricing for quality work at this More

by REYVICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Acker
Aug 12, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

August 08, 2019

excellence the service was on time, the employees were very professional in their approach and performed , excellent service. Peter Alpy was an very friendly, re More

by DRFESTUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Alpy
Aug 08, 2019 -

Rallye Motors responded

Thank you for sharing your five-star review with us! It is a pleasure to know that Peter provided you with such excellent assistance. We hope to see you again!

August 07, 2019

Go for a 2nd opinion The service I received was extraordinarily bad. My wife pocked up a nail in her GLC. The service center told her the tire couldn't be repaired and a More

by DRBASS42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry Sherry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Katigbak
Aug 12, 2019 -

Rallye Motors responded

Thank you for taking the time to provide us with your feedback. We are sorry to hear that we were unable to provide you with the five-star assistance that we strive for. Please give me a call to discuss your experience in further detail. Thank you, Jerry Sherry

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