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Rallye Motors - Service Center

Roslyn, NY

4.7
3,183 Reviews

3,183 Reviews of Rallye Motors - Service Center

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January 20, 2025

Most Professional Service you will receive is from RALLYE Motors , I can’t tell you enough as a business owner how important it is to me , they get you in and out and back in your car in no time. More

by GATEWAYIRONWORKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Rallye Motors responded

You're very welcome! We're so glad to hear you had a great experience with Rallye Motors. Your satisfaction means a lot to us, and we look forward to providing you with top-notch service again in the future! Thank you for choosing us!

January 20, 2025

An exceptional service representative, this individual is highly collaborative and an effective communicator. I consistently request their services whenever either myself or my spouse requires assistance. More

by WNAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Rallye Motors responded

Thank you for the wonderful feedback! We're so pleased to hear that you've had such a positive experience with our representative. We truly appreciate your continued trust and look forward to serving you and your spouse in the future!

January 19, 2025

I understand the dealership needs time to hopefully check my car for the services needed. Two hours waiting is a bit longer than I anticipated. I was also shocked at the high price for a first oil change. Al More

by ACE00ACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Rallye Motors responded

Thank you for sharing your feedback. We understand your concerns about the wait time and the cost of service. We strive to provide the best care for your vehicle, and we appreciate your patience. We also understand that the cost of maintaining a luxury vehicle like a Mercedes-Benz can be higher than expected, and we always aim to offer transparent pricing for the services we provide. If you have any questions or need further clarification, please don't hesitate to reach out. We're here to help!

January 19, 2025

Mr Carlson was kind professional and informative. Service cost was 30% greater than it should be. Overall very good experience. Loaner cars probably should be a little higher scale. More

by DRBUNNYNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Rallye Motors responded

Thank you for your feedback! We're glad to hear that Mr. Carlson provided you with kind, professional, and informative service. We also appreciate your comments regarding the service cost and loaner cars. We'll take your suggestions into consideration as we strive to continuously improve. Thank you for your business, and we hope to serve you again in the future!

January 17, 2025

My advisor, Rob Carlson is great. Responsive, professional, and easy to work with. Service is seemless and on time. More

by Voiture11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Rallye Motors responded

Thank you for your feedback! We're so glad to hear that Rob Carlson has been providing you with excellent service. We truly appreciate your kind words and are thrilled that your experience has been seamless and on time. We look forward to continuing to serve you!

January 17, 2025

Patrick Ripley continues to make service at Rallye Motors simple and easy. He always takes care of the service on our 4 Mercedes Benz More

by RBAXTER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Rallye Motors responded

Thank you for your kind words! We're so glad to hear that Patrick Ripley continues to provide excellent service and makes the process easy for you. We truly appreciate your loyalty and are happy to assist with all your Mercedes-Benz needs. Looking forward to serving you again soon!

January 16, 2025

Good service, still waiting for quote to replace crankshaft position sensors, let me know, thanks. More

by sswong03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Rallye Motors responded

We apologize for the delay in our response. Please contact me directly at your earliest convenience so I can assist you further. I look forward to speaking with you. Paul Hartmann Service Manager Direct 516-801-2955

January 15, 2025

Great team in service department! Very quick and painless interaction. Appointments are made timely and car is returned before expected. More

by Jake K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet team is great.
Jan 15, 2025 -

Rallye Motors responded

Jake, thank you for the great feedback! We’re thrilled to hear you had a quick and smooth experience with our service team. Timely appointments and efficient service are always our goal, and we appreciate your support!

January 13, 2025

VERY FRIENDLY AND CARE ABOUT YOU . THE SERVICE WAS QUICK DID NOT WAIT LONG AT ALL More

by FETECKBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Rallye Motors responded

Thank you for your wonderful feedback! We're so glad to hear that you had a positive experience with our team and that the service was quick and efficient. We truly care about our customers and appreciate you taking the time to share your thoughts!

January 12, 2025

I recently had an issue with my car. The issue was resolved quickly and Ken and the rest of the staff was very professional and great to work with. More

by afilorimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Rallye Motors responded

Thank you for sharing your experience! We're so glad to hear that Ken and our team were able to resolve the issue quickly and provide great service. We appreciate your feedback and look forward to assisting you again in the future!

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