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Rallye Motors

Roslyn, NY

Overview
Employees
Reviews
Vehicles
4.8
5,105 Reviews
Welcome to Rallye Motors – Long Island’s premier Mercedes-Benz dealership located in Roslyn, New York. A proud member of the Rallye Motor Company, Rallye Motors has been dedicated to providing our customers with an exceptional automotive experience and serving the local communities since 1958.
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1600 Northern Blvd

Roslyn, NY

11576

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Showing 5,105 reviews

January 06, 2024

I took my car in for oil change and after everything was finish my interior light stops working. When I call them about the issue, I was forced to pay 250 to check on the issue and to see if it is under war More

by CHI.CHEUNG81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 05, 2024

after the annual service the brake started to make metal squeaking noises every time we step on the brake. I asked and the told the receptionist about the problem and she said the Specialist, Nick, would c More

by bessie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
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Jan 05, 2024 -

Rallye Motors responded

Roxane, Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words about our dealership, highlighting our team's patience, helpfulness, and professionalism. It's always our goal to provide an exceptional experience for our valued customers. We understand that maintenance expenses are an important consideration for our customers, and we are committed to continuously assessing our pricing structure to ensure it aligns with industry standards. Additionally, we apologize if you've had any challenges with the Mercedes Roadside Assistance service. We take such concerns seriously and will investigate to identify any areas for improvement in our partnership with this service. If there's anything specific you'd like us to address or if you have further feedback, please feel free to contact our customer service department. We are here to assist and enhance your overall experience with us! Paul Hartmann Service Manager Rallye Motors

January 05, 2024

I wouldn’t treat my worst enemy the way I was treated by all your staff Unacceptable More

by THEAG723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Lyons
1.0
This rating includes all reviews, with more weight given to recent reviews.
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January 05, 2024

All of the personnel in the service department were professional, respectful, and efficient. I drove 90 miles to get there and will continue to do so even though there is a Mercedes dealership within More

by BGRANGER112
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

Rallye Motors responded

Thank you for your feedback! We really appreciate your kind words.

January 05, 2024

Courteous and prompt service. Relatively easy to get a service appointment and a loaner car More

by NEILA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

January 05, 2024

David Banco and his team offered professional and responsive service. It was a pleasure to work with him. More

by TONYANDSIMONELIM
Recommend Dealer
Yes
Employees Worked With
David Banco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2024 -

Rallye Motors responded

Thank you for your feedback! We really appreciate your kind words for David Banco and our team .

January 05, 2024

Dealer is patient, helpful, professional and accommodating. Rallye is expensive on repairs and Mercedes Roadside Assistance is terrible. More

by ROXANEPOLAK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Rallye Motors responded

Roxane, Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words about our dealership, highlighting our team's patience, helpfulness, and professionalism. It's always our goal to provide an exceptional experience for our valued customers. We understand that maintenance expenses are an important consideration for our customers, and we are committed to continuously assessing our pricing structure to ensure it aligns with industry standards. Additionally, we apologize if you've had any challenges with the Mercedes Roadside Assistance service. We take such concerns seriously and will investigate to identify any areas for improvement in our partnership with this service. If there's anything specific you'd like us to address or if you have further feedback, please feel free to contact our customer service department. We are here to assist and enhance your overall experience with us! Paul Hartmann Service Manager Rallye Motors

December 31, 2023

Anthony Galtieri was an excellent sales person. Very helpful explaining all aspects of car, went above & beyond, More

by WHITAKER1031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Galtieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2024 -

Rallye Motors responded

Anthony Galtieri is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

December 30, 2023

I brought my car in for service and Patrick was very helpful and made sure my car was done by the time he told me. More

by BARBARATAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2024 -

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad that Patrick was able to take care of your vehicle in a timely manner!

December 30, 2023

We were very happy with the service and the dealership. Jerry Sherry is an excellent salesman who goes above and beyond to accommodate every need. More

by GLOSTRITTO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Sherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2023 -

Rallye Motors responded

Thank you for sharing your five-star experience! We are thrilled to hear that Jerry Sherry was able to assist you throughout your visit. We hope to see you again!

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