Rallye Motors

Poor skill and horrible service manner I bought a pre-owned Mercedes from Rallye in February 2016, so far so good until June. Strange noise started to appear only in 4 months. I was told I bought a pre-owned Mercedes from Rallye in February 2016, so far so good until June. Strange noise started to appear only in 4 months. I was told the exhausting pipe had problems. Three times in a row I had sent my car back for repair. Every time they fixed the problem by creating another problem. Same noise has always been there even though it had been fixed three times. When I returned for the 4th time, they simply declined to take or repair my car anymore. They even told me to call up Mercedes USA for help myself. More interesting is that they claimed the noise was normal because mine is a sporty car. My car had NO noise at all during the first four months after I purchased. Their explanation is simply a fake excuse. The representative David Chin is the worst guy I've ever seen. He knows nothing but simply a transmitter telling me what other said. If you ask him a question his answer is I don't know. Never will I return to Rallye. No way. More

2017 E 300 Lease I just leased a 2017 E 300 from Robert Gershowitz at Rallye Motors. It was my 2nd car and my family's 7th or 8th that we've acquired from the dealers I just leased a 2017 E 300 from Robert Gershowitz at Rallye Motors. It was my 2nd car and my family's 7th or 8th that we've acquired from the dealership. Robert is a true professional and always a pleasure to deal with and Rallye's overall service and quality is 2nd to none! John Ciccotelli is always terrific to work with in the service department as well. I would gladly recommend this dealership and both these men to anyone with any Mercedes-Benz needs! More

Eliot Cohen treated me like family! I highly recommend Eliot Cohen from Rallye Motors Mercedes. I was very particular with the specifications for my new car and had a long picky list. I highly recommend Eliot Cohen from Rallye Motors Mercedes. I was very particular with the specifications for my new car and had a long picky list. Eliot was very patient and more than accommodating. Not only did he find the exact car I wanted, he saved me a lot of money by providing me the best rate. I shopped around and no one else could beat Eliot's deal. If that wasn't enough, he accomplished all of this with a smile every time. Eliot really treated me like family and I would recommend him to everybody. More

Very pleasant! My advisor Rob Carlson was very professional making my visit very pleasant.The waiting room and amenities are customer friendly. My vehicle was return My advisor Rob Carlson was very professional making my visit very pleasant.The waiting room and amenities are customer friendly. My vehicle was returned as clean as new. More

Tried to rip me off for B service! I contacted Rallye to get a price for inspection and B service for my 2014 E550. They quoted me a price, and I found a coupon on their website for $5 I contacted Rallye to get a price for inspection and B service for my 2014 E550. They quoted me a price, and I found a coupon on their website for $50. Then when I went for the service appointment, they told me Mercedes requires to have brake fluid replaced at this time as well, which would be an extra $200. I asked them if it is required, isn't it part of the B service? They told me no, it is not. After leaving the car there for overnight service, I went home and looked online, and sure enough, replacing brake fluid IS PART of the B service. When I went to pick up the car, I mentioned to them I should not be charged additional for this service since it is part of B service, and they replied "we don't include it in our B service". I showed them on their website where their own webpage says it is included in the B service, and when they quote a price for the B service, it should include all services listed. He told me that is not the way their dealership does it. He said the price they quote for B service does not include all the services they advertise, and they charge extra for some of the required services EVEN THOUGH THEY ARE LISTED as part of the B service. They refused to honor the price they quoted me (although they did reduce the price somewhat)and they did not honor the coupon. They are crooks! I just wanted to get the xxxx out of there. They are crooks! On top of that, they forgot to do the inspection! WHAT A HORRIBLE EXPERIENCE! More

15 YEARS AND COUNTING It took us 15 years before we got our second Mercedes Benz from Rallye Motors. Tom Walton gave me the same professional and special treatment I got 1 It took us 15 years before we got our second Mercedes Benz from Rallye Motors. Tom Walton gave me the same professional and special treatment I got 15 years ago. He is truly a wonderful and valuable asset to the company. He's the best. And with Ken Vachris for service and support, what more can you ask for. More

Rallye Collision rocks! Ken Jacobs took wonderful car of me. He was attentive to my needs and had my car back quickly (after an accident) and looking brand new! The only plac Ken Jacobs took wonderful car of me. He was attentive to my needs and had my car back quickly (after an accident) and looking brand new! The only place to go for your collision needs. More

"Exemplary and Timely Service" Miss Marie Davi has shown me that she her knowledge and professionalism each and every time for my GL450 service needs. Whether via phone, text or ema Miss Marie Davi has shown me that she her knowledge and professionalism each and every time for my GL450 service needs. Whether via phone, text or email I can always rely on Miss Davi's polite, respectful and timely response to her customers concerns. I believe she is invaluable to Rallye Motors. More

PROFESSIONAL SALES ALL THE WAY! In a world where many auto salesman seem self serving and having searched for an SUV for over a month Trisha Devine was nothing of the sort. She was a In a world where many auto salesman seem self serving and having searched for an SUV for over a month Trisha Devine was nothing of the sort. She was and is a professional "all the way", from meet and greet, to her appearance, to following thru to make sure the customer has the "Rallye Experience" full circle. She is a true "team player"! I'm not an easy person to please, but I was thoroughly happy with my experience. Rallye Motors has done a magnificent job of recruiting professionals at ALL levels (Sales-Finance-Service to their support staff) that make the Rally experience one you'll remember for years to come. My first Mercedes was purchased in 1997 from Rallye Motors and I will most certainly sway my two sons, the next generation, who have now entered the professional work force, to Rallye Motors. I would recommend Trisha to anyone noting she was there not only before the sale but after the sale and is most accommodating "full circle". More

5 STAR SERVICE! I couldn't ask for better service! When I need any service or repair, I only work with Lisa. I know my vehicle and I will be taken care of. When I pic I couldn't ask for better service! When I need any service or repair, I only work with Lisa. I know my vehicle and I will be taken care of. When I pick up my vehicle, I have confidence it will be returned performing better and cleaner than when I dropped it off. Thank you. I have never had a better experience at a car dealership / service center. More