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Rallye Motors

Roslyn, NY

4.8
4,779 Reviews
Welcome to Rallye Motors – Long Island’s premier Mercedes-Benz dealership located in Roslyn, New York. A proud member of the Rallye Motor Company, Rallye Motors has been dedicated to providing our customers with an exceptional automotive experience and serving the local communities since 1958.
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1600 Northern Blvd

Roslyn, NY

11576

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Showing 4,779 reviews

January 06, 2024

I always receive immediate attention, great service, and follow up.? My service advisor, Kenny always communicates as to the status of my car during the time it's at Rallye More

by SCOTTCANNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Sherry
Jan 07, 2024 -

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad to hear that Kenny was able to take care of your vehicle in a timely manner!

January 06, 2024

Sarah was just great. She was professional and courteous. I had a bit of an emergency…a flat tire…and she took care of business and got e on my way. I have been a custo More

by JOSEPHBLANCOMDPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2024 -

Rallye Motors responded

Thank you for taking the time to share your experience. We are so glad to hear that Sarah was so helpful during your recent visit, and we appreciate your loyalty to our dealership.

January 06, 2024

My experience was amazing! Konstantine is a great seller, he made sure to get me the car that I wanted, assisted me with all my questions and was very kind and professional. More

by MELANYMEDINA251
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Konstantin Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2024 -

Rallye Motors responded

Konstantine is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

January 06, 2024

Vincent Vetere is the reason we have stayed with Mercedes. We love the car but his service is exceptional. I have worked with many service people but his level of knowledge and caring is like no oth More

by JLUTZKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2024 -

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad to hear that Vincent Vetere has been so helpful with your needs.

January 06, 2024

I took my car in for oil change and after everything was finish my interior light stops working. When I call them about the issue, I was forced to pay 250 to check on the issue and to see if it is under war More

by CHI.CHEUNG81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

Dealer is patient, helpful, professional and accommodating. Rallye is expensive on repairs and Mercedes Roadside Assistance is terrible. More

by ROXANEPOLAK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Rallye Motors responded

Roxane, Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words about our dealership, highlighting our team's patience, helpfulness, and professionalism. It's always our goal to provide an exceptional experience for our valued customers. We understand that maintenance expenses are an important consideration for our customers, and we are committed to continuously assessing our pricing structure to ensure it aligns with industry standards. Additionally, we apologize if you've had any challenges with the Mercedes Roadside Assistance service. We take such concerns seriously and will investigate to identify any areas for improvement in our partnership with this service. If there's anything specific you'd like us to address or if you have further feedback, please feel free to contact our customer service department. We are here to assist and enhance your overall experience with us! Paul Hartmann Service Manager Rallye Motors

January 05, 2024

David Banco and his team offered professional and responsive service. It was a pleasure to work with him. More

by TONYANDSIMONELIM
Recommend Dealer
Yes
Employees Worked With
David Banco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2024 -

Rallye Motors responded

Thank you for your feedback! We really appreciate your kind words for David Banco and our team .

January 05, 2024

I wouldn’t treat my worst enemy the way I was treated by all your staff Unacceptable More

by THEAG723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Lyons
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

All of the personnel in the service department were professional, respectful, and efficient. I drove 90 miles to get there and will continue to do so even though there is a Mercedes dealership within More

by BGRANGER112
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Rallye Motors responded

Thank you for your feedback! We really appreciate your kind words.

January 05, 2024

Courteous and prompt service. Relatively easy to get a service appointment and a loaner car More

by NEILA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

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