Rallye Motors
Roslyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 AM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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We felt very comfortable and at ease when purchasing our SUV. Our salesperson, Tom Walton was very friendly, knowledgeable and quite entertaining. It was a real pleasure working with him. We purchased th SUV. Our salesperson, Tom Walton was very friendly, knowledgeable and quite entertaining. It was a real pleasure working with him. We purchased the SUV in less than an hour and drove away in it a few days later. He accomodated our work schedules by meeting with us in the late evening hours. He took the time to teach us all the fun and exciting accessories built into the vehicle. Tom was proud of his product which was exemplified by his style and committment to delivering a fine and high quality vehicle to our family. The experience was a memorable one. Thank you. More
Noel Rodriguez was very professional, competent, and efficient. He was prompt for my appointment and diagnosed my issue as a result of an engine light appearing on the dashboard. The issue was resolve efficient. He was prompt for my appointment and diagnosed my issue as a result of an engine light appearing on the dashboard. The issue was resolved very promptly. Noel has a great attitude and is very courteous and respectful. More
I had a great experience at Rallye. My only complaint was that sometimes calls were not returned promptly. But I got my car, and I am very happy with the service and salesperson that sometimes calls were not returned promptly. But I got my car, and I am very happy with the service and salesperson More
All the people Imencounterd on my visit were super.Lou Vereeosa who made the appointment and Rob Carlson who was, my Rep, we're the usual friendly efficient people. But let us not forget the guys who met Vereeosa who made the appointment and Rob Carlson who was, my Rep, we're the usual friendly efficient people. But let us not forget the guys who met me at the drive thru courtyard, the receptionist and the guy who brought the car out after the wash. They ALL were friendly, courteous and efficient. More
Service was good overall. New rear brake pads installed as needed. Ken was very nice in trying to expedite my car wash, but the reason I gave a "good" instead of "great" rating is that after paying for my as needed. Ken was very nice in trying to expedite my car wash, but the reason I gave a "good" instead of "great" rating is that after paying for my service, I had to wait a good fifteen or more minutes for the car to arrive. Other than that, the only thing I would like to see is some discounts for service. I am constantly getting $1,000 service cards or $50.00 credits from both Smithtown and Helms Brothers, but never from Rallye. That is my only disappointment. Sincerely, Cecilia Mone More
I was pretty much set on leasing my next vehicle with a leasing company and decided to give Rallye Motors a shot since I had seen an advertisement in the newspaper. Rallye Motors family welcomed me in and leasing company and decided to give Rallye Motors a shot since I had seen an advertisement in the newspaper. Rallye Motors family welcomed me in and were very accommodating. All of the employees at Rallye, especially Tom Walton, my dealer, were a delight to work with. Tom Walton took me in and guided me to a car that best fit my needs, expectations, but most of all my budget. Tom did not try to sell me a car just to make a quick buck, but rather listened to my thoughts and wanted and gave me the best, but most importantly, honest advice. I have never felt so sure of a purchase in my life, till now, thanks to Rallye Motors! More
Where do I start...My husband and I were very lucky that late September day in 2011 when we went to Rallye to see the new C class 300 series. We were greeted by LOU VERDEROSA . I told him I was just lookin late September day in 2011 when we went to Rallye to see the new C class 300 series. We were greeted by LOU VERDEROSA . I told him I was just looking,and he showed me what they had in stock so far and what was coming in early October. He was patient,very helpful "telling" me what I should be looking for as far as extras...not just "selling" me the car. I didn't want GPS...I told him I only drive 3 miles to work. He is quite funny too..he said there might be a different route. When a car arrived in October he called me and said I think I have the car you are looking for. No pressure..no calling me every day...no annoying sale tactics. He called Oct 19 ...I picked up my 300 C 4 matic Oct 25,2011. Now here is the part that makes him unique !! I needed some information about my car 6 months AFTER I picked up my new car.HE called me the very next day trying to help me out ..and said he was sorry it took so long. He is a plus for Rallye Motors. My first Benz was purchased at Rallye...never got a single email..never got a call.I was just a customer,who bought a car,now we can forget you.. NOT WITH LOU !! He called and chatted like we were friends ..not customer and salesman. He is great...great experience...I hope Lou is at Rallye when I need to trade this car in and buy another. No other salesman will do ! More
My service advisor, Stephen Augustine was great - professional, knowledgeable and friendly. Making an appointment was quick and having a service loaner was helpful. I am sorry to say that in prior professional, knowledgeable and friendly. Making an appointment was quick and having a service loaner was helpful. I am sorry to say that in prior years, I stopped being a Mercedes owner because of how difficult it was to get a service appointment and how I dreaded dealing with the service department. Now, everything has changed and it is a pleasure dealing with Rallye. Everyone I dealt with was friendly and said hello -- a tremendous improvement. Again, my service advisor was wonderful! Dee Conway More
It's a pleasure to deal with true "professionals" who are knowledgable and helpful in getting your problem solved. I was in the Service Center very late when most of the (office) sta "professionals" who are knowledgable and helpful in getting your problem solved. I was in the Service Center very late when most of the (office) staff had already left for the day, so things were a bit hectic, but I still received the same excellent service that has come to be associated with Rallye. More
I apologize but do not remember the service employee- he was terrific, explained everything, friendly and very courteous. Great experience and always enjoy the experience at Rallye Motors. was terrific, explained everything, friendly and very courteous. Great experience and always enjoy the experience at Rallye Motors. More