Rallye Motors

My 5th lease with Rallye....they are the BEST !! I would not even think of going anywhere else but Rallye . My sales professional, Robert Gershowitz, handles me with care and courtesy, and every per I would not even think of going anywhere else but Rallye . My sales professional, Robert Gershowitz, handles me with care and courtesy, and every person I come in contact with is super professional. Whether it is regular maintenance ( thanks, Katie ) or another issue, i am always in good hands , and treated like a friend and valued client. The dealership is well run, pristine in appearance, and the best I have dealt with. I switched 15 years ago, and have been super pleased that I did. Thanks Rallye, for exceeding my expectations and setting the standard for a first class dealership. More

Not quite exciting you dont feel welcomed there, experience was like they are giving us a favor, instead of we are giving this dealer a favor to buy car from them. Lack you dont feel welcomed there, experience was like they are giving us a favor, instead of we are giving this dealer a favor to buy car from them. Lack of information, you have to ask questions, look like if we ask too many question they get annoyed. Esp the fianance person has an attitude. I will go to other dealer for next one. Sales people are so rude almost all of them. First when we start looking, like GLE model ask sales person to give us little break on price he said he will call back, never got a call back then lady called and ask us when are u coming back to shop, i said your sales dept did not call back she said she will make sure Walter will call you back and walter never called. Anyway we needed the car so we bought it but now in forward i will think about it. I dont feel welcomed in that dealership. my car have some issues now so i am taking it to them this Friday 5/11/18. I am honest dont want to just say excellent for everything, it is what it is. More

Went in for an inspection $83 later for windshield wipers that were allegedly old, I left. I replaced the wipers myself in September 2017 and the car hasn't been driven much s $83 later for windshield wipers that were allegedly old, I left. I replaced the wipers myself in September 2017 and the car hasn't been driven much since then. After waiting quite a bit of time, I was presented with "findings", which included new wipers at a cost of $50 something for the wipers and $30 something for installation. I was told the car wouldn't pass inspection without the wipers being replaced. The wipers were not bad since (1) I know when I replaced them and (2) I used them that morning on the way to the dealership. There is a reason why I stay away from dealerships for service and this is it in a microcosm. Lesson learned. More

Service Professionalism. Is. What. Rallye. Is. All about 10+ Service Good professional dealership from. Sales to service and. Trust worthy dealer Highl Professionalism. Is. What. Rallye. Is. All about 10+ Service Good professional dealership from. Sales to service and. Trust worthy dealer Highly. Recommend Thank you. Good job More

Service Satisfied customer. Overall the job was done well and in a timely manner. Thank you for your services. Be back for service in a couple months. Satisfied customer. Overall the job was done well and in a timely manner. Thank you for your services. Be back for service in a couple months. More

Very efficient Excellent service advisor & efficient work performed. I had no appointment but still received excellent results while I waited for vehicle. Work com Excellent service advisor & efficient work performed. I had no appointment but still received excellent results while I waited for vehicle. Work completed & vehicle returned to me washed within one hour. Truly outstanding. More

Best Dealership in New York! No matter what the reason for my visit, I am made to feel that everyone stops what they are doing to assist me! Keep up the good work!! No matter what the reason for my visit, I am made to feel that everyone stops what they are doing to assist me! Keep up the good work!! More

Fast and painless. Scheduling was fast and accomodating. There was no real wait time upon arrival. The process of service review and loaner was relatively quick. Items e Scheduling was fast and accomodating. There was no real wait time upon arrival. The process of service review and loaner was relatively quick. Items explained well. One note to MB overall (not so much this dealership), all the maintenance issues are taken care of under the manufacturer warranty at a BMW dealership, the competitor, while not so much at MB where that comes at a hefty price. More

Best customer service Best customer service, always friendly and get the job done and they are always willing to go the extra mile for everyone. Truly a pleasure to go to Best customer service, always friendly and get the job done and they are always willing to go the extra mile for everyone. Truly a pleasure to go to More

Service not completed Usually, Rallye is great for service, but this time I had to wait for a half hour before someone met with me to drop off my car. They kept my car for Usually, Rallye is great for service, but this time I had to wait for a half hour before someone met with me to drop off my car. They kept my car for three days. There were four issues to fix and one did not get fixed at all. Also, when I called the service rep for status on pick-up (on the third day), he didn't call me back for a number of hours. More