Rallye Motors

Great, simple, timely Friendly greeting upon entering the service area- both outside and inside. Great team work in service department between service coordinators and loan Friendly greeting upon entering the service area- both outside and inside. Great team work in service department between service coordinators and loaner specialist. Sales followed up and kept me informed of status throughout. Great Job all around. More

Excellent I have been working with Marianne Leborgne for over 12 years. she is trustworthy, professional and someone I can rely on for the best service and choi I have been working with Marianne Leborgne for over 12 years. she is trustworthy, professional and someone I can rely on for the best service and choices which pertain to me. I am in excellent hands with Marianne and always look forward to dealing with her. Thank you, Jane C Levien More

Customer Friendly We have been a customer of Rallye for many years. They consistently provide a high level of automotive knowledge and service. We recently leased a new We have been a customer of Rallye for many years. They consistently provide a high level of automotive knowledge and service. We recently leased a new vehicle and the process was made easy and seamless by our salesman and the staff. This is a dealership that truly cares for its customers. More

Seemless from start to finish Great service department Rob Carlson is one of the service advisers I have ever dealt with. The text system that alerts you that your car is ready an Great service department Rob Carlson is one of the service advisers I have ever dealt with. The text system that alerts you that your car is ready and the pay online option really help you speed through the process More

12th wheel replacement this year This was the second trip to the service center in a week for the problem that was not fixed the first time. Thankfully I purchased the wheel and tire This was the second trip to the service center in a week for the problem that was not fixed the first time. Thankfully I purchased the wheel and tire insurance but I feel that the problem is not being addressed properly which is why I have had so many problems. Despite the language in the tire insurance stating “replacement” of damaged wheels and tires, Rallye keeps repairing the bent wheels Instead of replacing them. Any basic high school physics knowledge makes it obvious that every time a bent wheel is bent back it weakens the material thereby making it much more prone to bending again. I drive the same route every day on the Northern Stste Pkwy. I’m not taking the car into any off road or extra bumpy environment. The frequency of wheels bending has reached the level of the absurd and I feel it’s obvious that the wheels need to be replaced and not repaired. To make matters worse when I picked the car up the week before I knew as soon as I drove it home that they never repaired the wheels. They were still vibrating. But when I brought the car back, the foreman insisted on driving the car with me to identify the problem. Well, I already identified the problem. After 12 bent wheels I know what it feels like. We drove together and he insisted that there was no vibration (implying that my hysterical female brain couldn’t possibly comprehend such a manly endeavor as identifying a mechanical problem with a car). Well, sure enough, they put it in the bent wheel detector and 2 of three previously bent wheels were still bent. Imagine that! This is ridiculous already. The car obviously needs new wheels and the reason for this epidemic of Mercedes wheels bending needs to be addressed. They keep telling me this happens to all low profile tires and wheels but it never happened even once in my BMW. I Love the car but I cannot continue to endure these bent wheels. My next car will be a Tesla. More

New car purchase Tom Walton is an excellent sales advisor. He covers all alternatives and options and identified the car that best fit my requirements. I highly recomm Tom Walton is an excellent sales advisor. He covers all alternatives and options and identified the car that best fit my requirements. I highly recommend him. More

Great salesman I have leased 3 cars from this dealership and have always been completely satisfied with the pricing, service and lease return process. Jimmy Myung in I have leased 3 cars from this dealership and have always been completely satisfied with the pricing, service and lease return process. Jimmy Myung in sales has always been the consummate professional and made buying or leasing simple and more importantly stress and hassle free. Great Customer service and trust is essential to maintaining repeat customers and they have earned that in my opinion. I'll be back and make sure you give Jimmy a pat on the back for another Job well done! TC More

service Excellent service as usual. Thank you Rallye Mercedes Service, I appreciate for all work was done. We love you Kenny Vachris you are the best ;) Excellent service as usual. Thank you Rallye Mercedes Service, I appreciate for all work was done. We love you Kenny Vachris you are the best ;) More

Jimmy Myung made the sales / leasing experience seamless. Jimmy, Kevin and Gene made the leasing process seamless, enjoyable and they should be praised and recommended to all customers! Thank you both for you Jimmy, Kevin and Gene made the leasing process seamless, enjoyable and they should be praised and recommended to all customers! Thank you both for your knowledge and assistance with the new GLe. Regards More

Great experience Another great experience, Kenny is the best! I have being going to Rallye Motors for over a year and I always have a great experience. Another great experience, Kenny is the best! I have being going to Rallye Motors for over a year and I always have a great experience. More