Rallye Motors

My experience was absolutely excellent From the start of service to end of service was excellent. Ken Vachris always informed me of the progress of my vehicle from the beginning to the end. From the start of service to end of service was excellent. Ken Vachris always informed me of the progress of my vehicle from the beginning to the end. More

We were treated with genuine care and understanding . Stephen Augustine has always treated us with courtesy, professionalism, and shown his knowledge of the business with the solutions regarding the needs Stephen Augustine has always treated us with courtesy, professionalism, and shown his knowledge of the business with the solutions regarding the needs of our car issues. More

Easy buy with A+ service Nick and Gene helped me get the car I wanted and the payment I needed. I felt welcome from the first time I stepped in. They both kept me informed of Nick and Gene helped me get the car I wanted and the payment I needed. I felt welcome from the first time I stepped in. They both kept me informed of the process at all times and were flexible with my schedule. More

Fantastic Experience I recently purchased my ML350 with the help of Stephen Paladino. I arrived at the dealership without an appointment, but I was greated with a warm sm I recently purchased my ML350 with the help of Stephen Paladino. I arrived at the dealership without an appointment, but I was greated with a warm smile by valet, Edwin Ganadero. Edwin was welcoming, kind and took the time to personally walk me over and introduce me to Stephen. What a great initial first impression- thank you Edwin! Working with Stephen was a pleasure. He took the time to find me the perfect vehicle within my budget all while treating me like a VIP client. He went above and beyond in various ways to make this transaction as easy for me as possible! Even after the sale, he was just a phone call away when I had some follow up questions! Every request was met with a positive response within minutes. I will be recommending Stephen to friends and family. Thank you again for everything! More

Top notch costumer service I had been servicing my car at Rallye Mercedes-Benz of Roslyn for quite some time and quite frequently as well and time after time they exceeded my ex I had been servicing my car at Rallye Mercedes-Benz of Roslyn for quite some time and quite frequently as well and time after time they exceeded my expectations. I had recommended few friends to purchase and service their vehicles from Rallye Mercedes-Benz and they are satisfied as well. Keep up the good work. More

new car lease Jerry is very easy to work with. He makes the process effortless and painless. His professionalism and integrity are unmatched. I would recommend hi Jerry is very easy to work with. He makes the process effortless and painless. His professionalism and integrity are unmatched. I would recommend him to anyone interested in buying or leasing a vehicle. More

Thank you They made getting the car so simple. They also repaired a scratch they may not have happened at the dealship. I noticed it when i got home from picki They made getting the car so simple. They also repaired a scratch they may not have happened at the dealship. I noticed it when i got home from picking up the car, but made several stops along the way. They fixed it with no questions asked. Really great people! More

Great Customer Service - Bad Service, by Sertvice Dept. Always a pleasure working with Vinnie Vetere, his customer service is exceptional! Now in terms of the SERVICE PROVIDED... it’s lacks quality. M Always a pleasure working with Vinnie Vetere, his customer service is exceptional! Now in terms of the SERVICE PROVIDED... it’s lacks quality. My last few services, have been very disappointing or not up to par. Having to drop vehicle for same issues or because tech failed to be proactive is not efficient on both ends, customers and workers performing service. Let’s just say, It’s amazing how techs sing-off service tickets as completed when they are not... There should be a check-list that should be completed by techs before a vehicle is returned to customer. I understand each case is unique, but when there’s a pattern then the process is not workin. Among other things, my vehicle was returned incomplete: - door controls not operational after changing - air filter not replaced when it should have (raised concerns 3 times, and dropped car twice for same issue). In short filter was not replaced when vehicle was dropped for service. - dirty console when sunroof control panel was replaced. - overcharged on replacement of windshield Anyway, i can keep on, but in the end I understand that these issues can be pinpointed to specific staff/team. This affects the entire MB image. More

Fine service in every way From greeting to goodbye, Rallye is oriented to quality service, both to you personally and to your car. Spot on communication let’s you know what to From greeting to goodbye, Rallye is oriented to quality service, both to you personally and to your car. Spot on communication let’s you know what to expect. If you choose to wait, the room is well equipped with beverages, snacks, WiFi and charging plugs. Employees are welcoming and attentive throughout. It is almost a pleasure to get your car fixed! More

recall service 2013 c300 Ken is a pleasure to deal with. Brought my car in for a recall and everything was handled in a timely and Extremely professional manner. Ken is a pleasure to deal with. Brought my car in for a recall and everything was handled in a timely and Extremely professional manner. More