Rallye Motors
Roslyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 AM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I had an exceptional experience working with Alex. From the moment we first spoke on the phone, Alex's professionalism and knowledge were evident. He took the time to understand my needs and preferenc From the moment we first spoke on the phone, Alex's professionalism and knowledge were evident. He took the time to understand my needs and preferences, guiding me through the selection process with patience and expertise. Usually buying a car is a daunting experience but this entire process could not have been better! Alex's attention to detail was impressive, ensuring that every aspect of the transaction was smooth and transparent. His dedication to customer satisfaction was evident he answered all of my questions immediately Overall, Alex Puk exemplifies the highest standards of customer service and automotive expertise. I would highly recommend him to anyone looking for a seamless and enjoyable car-buying experience at Rallye Mercedes. More
Service was fair not excellent Staff is friendly. But the problems were not fixed to my satisfaction. But the problems were not fixed to my satisfaction. More
Very polite and professional. He actually called me by my name said good morning! These simple things can make a difference in people perception of the treatment they received. He actually called me by my name said good morning! These simple things can make a difference in people perception of the treatment they received. Thanx you for your kindness More
could not ask for a better dealer or salesmen. I would not even consider going somewhere else even though I have a dealer closer to my home. I would not even consider going somewhere else even though I have a dealer closer to my home. More
Katie Lyons was very helpful and did everything she can to help expedite the return of the vehicle in time. I would recommend to all your customers to help expedite the return of the vehicle in time. I would recommend to all your customers More
Great service from start to finish. Happy to go back and would highly recommend to others. Happy to go back and would highly recommend to others. More
Rallye Motors Service Department is the best- It is always a pleasure dealing with Stephen Augustine, who is very knowledgeable, helpful, courteous and at the same time very professional. I would rate always a pleasure dealing with Stephen Augustine, who is very knowledgeable, helpful, courteous and at the same time very professional. I would rate Steven as 5 stars !!! More
Very quick & professional service . Keep you inform for the whole process. Flexible schedule. Keeping their words Keep you inform for the whole process. Flexible schedule. Keeping their words More
Service office waiting area is not premium match to Benz even Lexus environment is better . Technician didn’t find out about the issue customer complaint. Sent in vehicle for 1 day issued not fixed . Issued even Lexus environment is better . Technician didn’t find out about the issue customer complaint. Sent in vehicle for 1 day issued not fixed . Issued fixed by customer self is from the control system. Technician has not fully knowledge of the system. Should provide a car cleaning volunteering, get back car with same condition. BMW will returned in clean and ready condition for customer even that is not service request . As a Mercedes customer I did not receive any premium experience in the service but we paid extremely high price for the vehicle expecting an excellent after service. The staff is nice but the service it self is felt cheap More
The dealership they are very accommodating very prompt. They listen to the complaints and they follow through with the problems. I recommended very highly. They listen to the complaints and they follow through with the problems. I recommended very highly. More