Rallye Motors

Staff The staff is courteous, professional and knowledgeable about the cars and service. They expedite the service in a timely fashion. I would recommend The staff is courteous, professional and knowledgeable about the cars and service. They expedite the service in a timely fashion. I would recommend this location to others. More

Half good / Half bad My service advisor Kenneth Vachris was awesome, professional, knowledgeable and courteous. However, I was rather surprised about a sales tactic at R My service advisor Kenneth Vachris was awesome, professional, knowledgeable and courteous. However, I was rather surprised about a sales tactic at Rallye that I found rather offensive. When I arrived ,before I saw Kenny, a gentleman approached me about a wheel alignment and tire rotation for $250. I happen to be at Rallye because two weeks prior when I bought the vehicle in for service they needed to order a part. When the vehicle was served two weeks before my return visit, I received a written report about the vehicle and there was no action required concerning my tires or vehicle which I am sure you can verify. So how is it that upon my return visit less than two weeks later I need to spend $250 for a tire rotation and alignment which I asked this gentleman. He fumbled some response. I told him I was not interested. Then five minutes later he approached me again and told me I could get a loaner car today and have the alignment and tire rotation done today. I responded to him that I was waiting 15 minutes to have a plastic exterior part on my vehicle replaced, then I was leaving and I told him to get away from me. I have been a service customer of Rallye for over 15 years and have leased at least 6 vehicles through Rallye and I was shocked at this tactic to drum up business that was not required. This gentleman irritated me and I was shocked that Rallye / Mercedes would stoop to this level. More

Recall item Had a great experience. Everyone was very helpful and efficient. My service representative Steve Augustine is wonderful. Rental experience was als Had a great experience. Everyone was very helpful and efficient. My service representative Steve Augustine is wonderful. Rental experience was also excellent. Have no complaints. More

Perfect! My service experience was perfect from start to finish. My service advisor Robert is the absolute best. Informative helpful and honest. I am extremely My service experience was perfect from start to finish. My service advisor Robert is the absolute best. Informative helpful and honest. I am extremely happy with the attention to detail More

Convenient Peoples were kind, especially my service person, John Ciccotelli and the person who took my car at the service station. I liked my car was serviced Peoples were kind, especially my service person, John Ciccotelli and the person who took my car at the service station. I liked my car was serviced in time. More

MT 4TH VECHILE WITH YOU AND MY LAST I've never had a problem with Rallye Mercedes in the past. I've purchased 4 cars from this dealership and the past 3 times my plates were always retur I've never had a problem with Rallye Mercedes in the past. I've purchased 4 cars from this dealership and the past 3 times my plates were always returned by the dealer. This time, when there was a discrepancy and they had not been returned, I was told "that is only done for our good customers", that they didn't have the plates, and that I have them- which is not true. Unfortunately, going forward I will not be purchasing any vehicle from this dealership and you have lost a customer. Apparently not a good one. More

Service review Outstanding service department. was updated by the dealership as to the work and completion schedule. Vinnie is a pleasure to work with and makes the Outstanding service department. was updated by the dealership as to the work and completion schedule. Vinnie is a pleasure to work with and makes the service experience very easy. More

It was a very pleasant experience dealing with our sales Rep and staff. Very helpful and knowledgeable staff Best wishes & Thankyou very much Kanchana Shivraj dealing with our sales Rep and staff. Very helpful and knowledgeable staff Best wishes & Thankyou very much Kanchana Shivraj More

New Car Lease Great and friendly sales and customer service. I recommend Rallye to any one that is interested in buying or leasing a car! It’s always a pleasu Great and friendly sales and customer service. I recommend Rallye to any one that is interested in buying or leasing a car! It’s always a pleasure to deal with the entire staff. More

Great service Jimmy is honest and straightforward Very easy to work with and efficient I have dealt with him for 4 different cars for the past 15 years Jimmy is honest and straightforward Very easy to work with and efficient I have dealt with him for 4 different cars for the past 15 years More