Rallye Motors

Expert Service from my agent Katie Lyons In Katie's hands, I had absolutely nothing to worry about. She proactively arranged everything; from a loaner vehicle, which I was not even expecting, In Katie's hands, I had absolutely nothing to worry about. She proactively arranged everything; from a loaner vehicle, which I was not even expecting, to the pick-up service after hours. Katie instructed me what to do and did her part in ensuring my key was at the front desk in the show-room when I arrived there at 8pm to pick up my vehicle. She is a master of her trade. Katie made the entire experience seamless and hassle-free. My concern though was with the fact that all my settings were thrown, in my car's telephone and navigation system. I lost all my saved trips in the navigation system and all my telephone contacts were deleted. I had to reinstall the telephone system. Needless to say, this very inconvenient for me. I had never had this experience in serving my vehicle. Can you explain why this happened? Otherwise, I would say that overall my experice was fine. Thank You. Dr. Fleurette Harris More

Great!! The staff is always polite and professional: they get you in and out! They are helpful and never try to force you in to unnecessary repairs. This is m The staff is always polite and professional: they get you in and out! They are helpful and never try to force you in to unnecessary repairs. This is my fourth MB from Rallye and would not even think of going anywhere else. More

Great Service department The only reason that I buy a Mercedes and the only reason I only buy from Rallye Motors is THE SERVICE. Once the sale is over the SERVICE isn't. I g The only reason that I buy a Mercedes and the only reason I only buy from Rallye Motors is THE SERVICE. Once the sale is over the SERVICE isn't. I guess that 40+ cars later and just ordered 2 new cars. More

This was our best experience ever purchasing a new (used) vehicle from a dealership. Our sales rep, Victor Cosme, was the consummate professional and he made the deal simple, efficient and pleasant. Buy with vehicle from a dealership. Our sales rep, Victor Cosme, was the consummate professional and he made the deal simple, efficient and pleasant. Buy with confidence from Rallye Motors in Roslyn and thank you Victor for making our family so happy. More

Purchasing a 2020. 350 GLE Maryann was the best sales rep I’ve ever encountered She is so knowledgeable it was a pleasure to deal with her.. I shopped around quite a bit before Maryann was the best sales rep I’ve ever encountered She is so knowledgeable it was a pleasure to deal with her.. I shopped around quite a bit before deciding which Mercedes dealership I was going to purchase my car from and although I was highly recruited by other dealerships I only wanted to buy the car at Rallye because of Maryanne. She is a gem There were a lot of problems with my car not coming in and despite that disappointment Kevin Crandon was able to find an excellent substitute and worked tirelessly to make me happy with my new car. I can only give outstanding accolades to these two employees Carole Moodhe M.D. More

Excellent service Service was done in reasonable time and also work done on car was great, was greeted with smile and rep patiently answered all questions good Service was done in reasonable time and also work done on car was great, was greeted with smile and rep patiently answered all questions good More

Friendly and helpful They were very professional and polite. I would use them again. They were very timely in their service as well. I was happy with my service They were very professional and polite. I would use them again. They were very timely in their service as well. I was happy with my service More

Lov the place My service advisor went out of her way to make sure I was advised of all events happening to my vehicle to ease my mind Her name is Katie Lyons I wo My service advisor went out of her way to make sure I was advised of all events happening to my vehicle to ease my mind Her name is Katie Lyons I would make sure that’s who you have as your advisor More

Great standard of service From the moment you pull up, you feel confident you and your vehicle will be well taken care of. All the service staff is polite, friendly and extra a From the moment you pull up, you feel confident you and your vehicle will be well taken care of. All the service staff is polite, friendly and extra attentive. It’s always a pleasure dealing with Rallye MERCEDES. More

Great experience Jerry Sherry is a pleasure to work with..He was very knowledgeable, pleasant and efficient. Steve Paladino was so helpful..explaining the inside of t Jerry Sherry is a pleasure to work with..He was very knowledgeable, pleasant and efficient. Steve Paladino was so helpful..explaining the inside of the car to us in depth Extremely happy with our vehicle and service we received and would definitely recommend Rallye Motors to others. More