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Rallye Motors

Roslyn, NY

Overview
Employees
Reviews
Vehicles
4.8
5,103 Reviews
Welcome to Rallye Motors – Long Island’s premier Mercedes-Benz dealership located in Roslyn, New York. A proud member of the Rallye Motor Company, Rallye Motors has been dedicated to providing our customers with an exceptional automotive experience and serving the local communities since 1958.
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1600 Northern Blvd

Roslyn, NY

11576

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Showing 5,103 reviews

November 03, 2021

Top flight people who are customer service driven and knowledgeable about the product and what it can do More

by SSOKOLOW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2021 -

Rallye Motors responded

Thank you for sharing your kind review. It's wonderful to know that our team provided you with great customer service and you found them to be knowledgeable as well. Thanks again!

November 02, 2021

As usual the best service dept in the country! Always a pleasant experience with helpful courteous staff More

by DENNIS.KLEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Rallye Motors responded

Thanks for sharing your feedback. It's wonderful to hear that our team provided you with the best service, and they were helpful and courteous as well. Thanks for also mentioning that you always have a pleasant experience with us, we really appreciate it.

November 01, 2021

I have been going to Ralley for almost 12 years. They have not able to fix the oil leak in my car. First two years ago the charge me and the oil leak was not fixed. This year they charged me $3009.00 and More

by Muzaffar
Recommend Dealer
No
Employees Worked With
Katie Lyons
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Gary White Service Manager Direct 516-801-2930

October 31, 2021

We use them to buy and service our Sprinter vans. Alex is great in sales, and so is Julia in the service department. More

by SUNNY10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Puk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia Mika
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Nov 01, 2021 -

Rallye Motors responded

Thanks for sharing your kind review. It's great to know that Alex and Julia are very helpful and you're pleased with everything, thanks!

October 30, 2021

Hi service representative Julia was very communicative and helpful. Work was done in a timely fashion More

by MROSSFLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia Mika
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Oct 31, 2021 -

Rallye Motors responded

It's wonderful to hear that Julie was very helpful and she made sure to communicate about your repairs. We enjoy hearing that you're pleased with everything. Thank you!

October 29, 2021

From the moment we sent our inquiry they were quick to respond, supportive and patient with our decision making. Martin and Eric were great with answering all of our questions. More

by vgonzalez12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2021 -

Rallye Motors responded

Thank you for sharing your kind review. We're glad to know that Martin and Eric were so helpful with all of your questions. Thanks for the 5-star rating, as well, we appreciate it very much.

October 29, 2021

Right rear tire still losing air as it has from day one of purchase, not happy! More

by TCWORKWORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Paul Hartmann Service Manager Direct 516-801-2955

October 29, 2021

The service was as expected, professional / promt / expert. No complaints or improvements to recommend this time. More

by ALLENCLEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2021 -

Rallye Motors responded

We're glad to know that our service team was very helpful and you're pleased with everything, thank you!

October 27, 2021

Great service. Nice clerks. Timely completion. I’m a long time customer and an always happy. More

by DFINPB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia Mika
Report | Print
Oct 28, 2021 -

Rallye Motors responded

Thank you for sharing your kind remarks. It's so nice to know that our team is helpful, and you're always happy with the great customer service you receive. Thanks again!

October 26, 2021

Very efficient and knowledgeable service rep. Picking up the car was a breeze. Everything was A+ More

by BARRY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2021 -

Rallye Motors responded

Thanks for telling us about your recent visit. It's wonderful to hear that our team was very efficient and knowledgeable, and everything was easy.

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