Rallye BMW - Service Center

Service Worked with Adam Romano. Was of great help at the service center, and made everything about the visit smooth and efficient. Would recommend him to any Worked with Adam Romano. Was of great help at the service center, and made everything about the visit smooth and efficient. Would recommend him to any bmw owners. More

Always efficient and cordial service. My experience at this dealership has always been very efficient and professional. I would recommend this dealership to all my friends. The best serv My experience at this dealership has always been very efficient and professional. I would recommend this dealership to all my friends. The best service I received from any dealership. More

THE ULTIMATE SERVICE EXPERIENCE Chris Blanco is great to deal with. Knows his stuff. Like visiting family. Bert Vargas in sales is top-shelf. Purchased 4 cars from him over 6 years. Chris Blanco is great to deal with. Knows his stuff. Like visiting family. Bert Vargas in sales is top-shelf. Purchased 4 cars from him over 6 years. Bob Pash More

Rallye #1 After having a bad experience at the BMW dealer near Albany (where I bought my certified BMW), this was a really pleasant surprise. Actually more like After having a bad experience at the BMW dealer near Albany (where I bought my certified BMW), this was a really pleasant surprise. Actually more like a wake up call. Nice dealers do exists. They are not unicorns although some of the staff at Rallye (ahem Mr. ChrisC) do own very unicorn-like cars. Anyways back to my experience. Everyone I dealt with throughout my service visit was very attentive and pleasant. From the guy picking me up at the train station, valet guys, front desk staff to my SA. I didn't feel rushed when talking about my car problems while staff didn't waste my time either and just got things done. Maybe its the special coffee they drink or something else but everyone seems to be on top of their job while being pleasant. Because the staff was very well organized and knowledgeable (especially my SA) everything ran smoothly. Even my big engine repair which I expected to take up to 2 weeks (according to other peoples experience from bmw forums), got done in 1 week. Now if just LIE could become less crowded, I would visit them often to simply say hi. More

Chris Conigliaro...great service, very helpful I had an issue with my BMW and happened to be out of town...my sis took the car in while I was away and was treated very professionally and with great I had an issue with my BMW and happened to be out of town...my sis took the car in while I was away and was treated very professionally and with great courtesy by service advisor Chris Conigliaro...as a matter of fact, my sister was " Amazed" at the level of service throughout the process..thanks for being there for me.. More

what a joke!!! I called to service my two month old 75k car and I was told I couldn't bring my car there for service because I didn't purchase the vehicle from them? I called to service my two month old 75k car and I was told I couldn't bring my car there for service because I didn't purchase the vehicle from them???..That tells me a lot.. They don't want my business!! More

Awesome advisor, like brother, I like this guy! Just because Adam, I transfer my BMW service from bayside to rallye! He is excellent advisor for your BMW service! I am so happy everytime maitaince Just because Adam, I transfer my BMW service from bayside to rallye! He is excellent advisor for your BMW service! I am so happy everytime maitaince here! Happy new year! Alan More

Carol Clarke-Muniz excellent doing her job helping me. I have had my BMW X5 serviced here, the customer service was excellent from Ms Carol Clark-Muniz she's very knowledgeable and professional in doing h I have had my BMW X5 serviced here, the customer service was excellent from Ms Carol Clark-Muniz she's very knowledgeable and professional in doing her job , I been a customer here now for four years going strong and i'm not planning to go any where else. More

Adam in Service Adam Romano in service is the man. If you are able to service with them I recommend you see him. He is prompt, great at updating you, and always makes Adam Romano in service is the man. If you are able to service with them I recommend you see him. He is prompt, great at updating you, and always makes sure my car isn't washed since I'm very anal about that. I highly recommend him and the Rallye team in general. Brian, George, and Gabe in sales are also great guys. More

Bad Service Policy I recently purchased a 2014 BMW 750Li from an upstate dealer and wanted to get the car serviced at Rallye. When I tried to make an appointment I was t I recently purchased a 2014 BMW 750Li from an upstate dealer and wanted to get the car serviced at Rallye. When I tried to make an appointment I was told that they would only service cars that were purchased at the dealership. As a loyal BMW driver for many years, I have never been turned away from a service center. It's very disappointing that this dealership would differentiate BMW customers in this fashion. I'll take my present and future business elsewhere! More