Rallye BMW - Service Center

Had to bring the car in for service and a inspection. David was friendly,quick and efficient. I was in and out within the hour. I had very good experiences at Rallye and have been a long time customer. I David was friendly,quick and efficient. I was in and out within the hour. I had very good experiences at Rallye and have been a long time customer. I have had several different service advisors over the years and they have all done a very good job. I highly recommend Rallye and the facility is top notch. More

Excellent service with utmost courtesy and professional handling of customer concerns with timely updates on progress of the sevice. Friendly staff at the front desk and fully satified with the provision o handling of customer concerns with timely updates on progress of the sevice. Friendly staff at the front desk and fully satified with the provision of a loaner car and return policies. Easy approach to handling of phone calls regarding service appointments and flexibility with timings available. More

Although we have long been customers of Rallye, this is our first experience in purchasing a Certified Pre Owned BMW. I can not say enough about Matt in the service department who took great care of us. our first experience in purchasing a Certified Pre Owned BMW. I can not say enough about Matt in the service department who took great care of us. We felt we were in such good hands, his knowledge of BMW's is superb and he assured us every step of the way and answered every question we had with patience and confidence. This has been such a great experience for us that I am even considering trading in my 2008 audi and getting yet another CPO BMW. It has been a great experience! More

Brought my car in for oil change and engine light on. Also had non working I-drive for a very long time. Couple of hours later recd call needing work on radiator and transmission leak. $2000.00 Picked u Also had non working I-drive for a very long time. Couple of hours later recd call needing work on radiator and transmission leak. $2000.00 Picked up car 10 mins later engine light still on. Called service only to be told that Rob is talking to another client and will call back. Left message on voice mail. No call back to date. More

I brought my car in for service and was surprised and pleased with how easily it went. There was no charge for my wndshield wipers that had to be replaced due to streaking. They perform the NY State i pleased with how easily it went. There was no charge for my wndshield wipers that had to be replaced due to streaking. They perform the NY State inpection. They called later in the day that my car was ready. It took almost no waiting at all to get my car. My car washed and looked like new! More

I came here for my maintenance service as I always do. The are expedient at processing my car thru the system, again as they always are. Matt Carlson, my service advisor is the best. He cares, and that The are expedient at processing my car thru the system, again as they always are. Matt Carlson, my service advisor is the best. He cares, and that shows in the way he handles his customers. I was in and out in no time at all, and I would recommend Rallye to all. They are the best! More

For 2 years while under warranty I went to Bayside dealership where I bought and serviced my car and they told me that there was not problem with the roof.I came to Rallye BMW and you gave me an appoi dealership where I bought and serviced my car and they told me that there was not problem with the roof.I came to Rallye BMW and you gave me an appointment immediately and fixed the problem in less then an hour.I am very happy and I will recommend Rallye of Westbury to everybody. More

My service experience was awful.While making my appointment,I was promised by Moses I would be serviced in 1 to 1 and a half hours, so I decided not to take a loaner and wait.I told him any day was appointment,I was promised by Moses I would be serviced in 1 to 1 and a half hours, so I decided not to take a loaner and wait.I told him any day was fine.He replied as log as I did not need a car I could come the next day.When I arrived there was no record of my appointment but I could still be serviced in a timely manner,so I decided to stay.After 1 and a half hours I received a call from David O'Neill informing me they still needed 20 more minutes,1 hour later I was finally gone after receiving a card promising a free detailing for poor service.That was nice but I did not think I would be back.The next time I started the car the engine hot sign STILL went on, I hope they did a better job on my brakes. The following day I received a call from Moses inquiring as to my whereabouts.I informed him that I was in yesterday and service was awful,which he replied it was probably because you came the wrong day and he hung up.Instead of apoligizing for his error he tried to make excuses! More

I enjoyed my visit at Rallye. All service personnel have been friendly and very accomodating. The wait was relatively short and there were no surprises. Coffee is free and plentiful. Wall Street Journals ar been friendly and very accomodating. The wait was relatively short and there were no surprises. Coffee is free and plentiful. Wall Street Journals are provided and other reading materials as well.All my questions and concerns were answered clearly and concisely. More

Rallye BMW is truly a class act. Before purchasing our BMW, we visited numerous other BMW dealers in the greater NY metroplitan area, and none approached the helpfulness and overall manner of the sales an BMW, we visited numerous other BMW dealers in the greater NY metroplitan area, and none approached the helpfulness and overall manner of the sales and service staff. There is no question that we will choose Rallye BMW for all our future servicing and sales needs. More