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Rallye BMW - Service Center

Westbury, NY

4.5
5,258 Reviews

5,258 Reviews of Rallye BMW - Service Center

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March 22, 2018

Professional caring and friendly Immediate attention upon my arrival and very clear with the entire process Kept me informed and was patient with all my questions He made me feel comf More

by KOUDELLOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
Apr 09, 2018 -

Rallye BMW responded

Thank you for your review! We're happy that you had a positive experience with Chy at our dealership!

March 22, 2018

service was done as promised within the timeframe stated. car was returned cleaned and washed and tires were replaced as to specification. Overall a very g More

by RENNARDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill, James DelVecchio
Apr 09, 2018 -

Rallye BMW responded

Thank you for sharing your positive experience with us!

March 22, 2018

Service Center I brought my car in for scheduled maintenance and was treated first rate. The service advisor was extremely attentive, knowledgeable and helpful. I wa More

by MARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Rallye BMW responded

Thank you for your five-star review! We appreciate you sharing your positive experience with us!

March 22, 2018

Efficient, comprehensive,& friendly service Efficient, quick, comprehensive,& friendly service. Car was serviced quickly and returned washed and vacuumed. All personnel were friendly whether the More

by gman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 09, 2018 -

Rallye BMW responded

Thank you for your positive feedback!

March 22, 2018

Service center Rallye BMW service is the best I have ever experienced. they are always professional, courteous, helpful and deliver on time. I always am satisfied ab More

by jbgreco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Rallye BMW responded

Thank you so much for your wonderful feedback, Jeff! We're glad to provide you with a positive experience every time.

March 22, 2018

Super happy with Matt and Brandon ! Every visit for service is great thanks to Matt and Brandon. I am never unhappy great service and car wash thank you both for your kindness. More

by NICDRILL1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Rallye BMW responded

Thank you for your feedback, we're glad that Matt and Brandon were able to provide you with a positive experience at our dealership!

March 22, 2018

Service. My car always comes back with a problem everytime i take it there. I went in there two weeks ago for a recall. The recall takes about 3-4 to repair. M More

by REDSTEVEN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chy Wiggan
Apr 12, 2018 -

Rallye BMW responded

Good morning, I'm very sorry to hear about the service concerns you've experienced recently. Our goal is to complete your repairs correctly the first time while providing you with the highest level of customer service! Your feedback is very important to us, and we're not happy to leave this case unresolved. Please reach out to me directly so that I could address your concerns personally. Matthew Carlson, Service & Parts Director 516-833-4863

March 22, 2018

Great experience like always! Service and the whole experience is always exceptional at Rallye, Always a pleasure be there and I ll definitelly be back in the future for anything I More

by SG75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gianni
Apr 09, 2018 -

Rallye BMW responded

Thank you so much for sharing your positive experience with us. We hope to see you again soon!

March 22, 2018

Great Brett Hines is to the point, no hassle, great service. He was very responsive to both voice mail and email and gave me timely updates. More

by Rodrick16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Rallye BMW responded

Thank you for your review, we're glad that you had a positive experience with Brett at our dealership!

March 22, 2018

Excellent Service Even though it was a busy day, they try to get people taken care of as soon as possible, and everyone is always very courteous . More

by KATHYFUSCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
Apr 09, 2018 -

Rallye BMW responded

Thank you for your five-star review, Kathy!

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