Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
5,258 Reviews of Rallye BMW - Service Center
Sort by
March 27, 2018
Detail of my car The appointment for detailing of my car was at 8:30am. When I drove into the service area I was greeted with a very friendly staff who asked if I want The appointment for detailing of my car was at 8:30am. When I drove into the service area I was greeted with a very friendly staff who asked if I wanted coffee or water and they got to work right away. They took pictures of the entire car and the paperwork was ready for the service advisor (Frank) who asked me for the contact information, took down the special coupon pricing and informed me that the loaner car is being prepared for me. After about 5minutes of waiting I was asked to sign the paperwork for the loaner and I was out the door. At around 3pm I received a phone call from Frank telling me my car is ready for pickup. I got my car back shiny, smelling like new, very clean. There were only a few smudges on the windshield but that was not a big deal. The engine was cleaned and polished as well and they even touch-painted a dent in my back bumper. I am very happy with the work Rallye BMW team did on my car. More
by AnettaB
Verified CustomerEmployees Worked With
March 27, 2018
Best Customer Service All Around Rallye's standard of excellence is the reason I spend extra for my vehicle. There is no comparison I trust them and appreciate how accommodating they Rallye's standard of excellence is the reason I spend extra for my vehicle. There is no comparison I trust them and appreciate how accommodating they are. YOU ARE THE BEST, keep it up! More
by MELISSA.N.FUENTES
March 27, 2018
Benchmark for Customer Service From her friendly greeting when I dropped off the car to her courteous and regular updates about the repair status and convenient loaner service, Shen From her friendly greeting when I dropped off the car to her courteous and regular updates about the repair status and convenient loaner service, Sheneta Dailey and Rallye BMW exceeded my high expectations. More
by mahmoudh
Employees Worked With
Sheneta Dailey
March 27, 2018
Excellent Service Jonathan was great, he was professional & he had my car serviced & ready in record time, This is the reason I love being a BMW owner. Thank you. Jonathan was great, he was professional & he had my car serviced & ready in record time, This is the reason I love being a BMW owner. Thank you. More
by TWIGGY2T
Employees Worked With
Jonarhan
March 26, 2018
ultimate service for ultimate cars great. GREAT EXPERIENCE ALL AROUND CHY WIGGAN WAS VERY PROFESSIONAL TOOK GREAT CARE OF MY BMWX5 LOOKING FORWARD FOR FUTURE BUSINESS THANK YOU VERY MUCH RALLY GREAT EXPERIENCE ALL AROUND CHY WIGGAN WAS VERY PROFESSIONAL TOOK GREAT CARE OF MY BMWX5 LOOKING FORWARD FOR FUTURE BUSINESS THANK YOU VERY MUCH RALLYE More
by ACENBETTA44
Employees Worked With
Chy Wiggan
March 26, 2018
Service was Great My service experience was Great ! I worked with Larry (sales) and Carol and they both made a unpleasant issue bearable from getting my loaner car to p My service experience was Great ! I worked with Larry (sales) and Carol and they both made a unpleasant issue bearable from getting my loaner car to providing me with updates More
by DianeJ
March 26, 2018
Quick and thorough Great service experience, as usual. I was in and out in the time that was given to me when I broughy my car in and the service given to my X1 was abov Great service experience, as usual. I was in and out in the time that was given to me when I broughy my car in and the service given to my X1 was above and beyond. David was professional and thorough & I would definitely & highly recommend Rallye service! More
by leahmailene
Employees Worked With
David O’Neill
March 26, 2018
Very expensive place to do service I have BMW X5 which just came off from 4 years All inclusive service and now one by one all things going wrong inside car and for every single piece t I have BMW X5 which just came off from 4 years All inclusive service and now one by one all things going wrong inside car and for every single piece to get it fix it so expensive. I decided to get rid of my BMW and go for other car as service cost is insane. More
by TINIP18
Employees Worked With
James DelVecchio
March 26, 2018
Could not be any better Everything was fast painless I was in and out in 5 minutes it was best service I ever had and if they tell you in another dealership that you can’t g Everything was fast painless I was in and out in 5 minutes it was best service I ever had and if they tell you in another dealership that you can’t get a loaner if you did not purchase car from them -it’s a lie .They were kind,respectful and when they tell you they will keep in touch they do.I did not needed to chase them down on the status of my car .thank you all a specially Sheneta it’s so nice to feel appreciated More
by adrienamasi
Employees Worked With
Sheneta Dailey
March 26, 2018
Excellent Frank Trotta is a serious and caring individual who delivers excellent customer feedback and service. He is very compassionate with a handicapped cus Frank Trotta is a serious and caring individual who delivers excellent customer feedback and service. He is very compassionate with a handicapped customer (me). I had a stroke and it’s very difficulty to speak properly. I trust him and he respects others beautifully. Mr. Trotta is a perfect professional. A credit to Rallye. Give him a raise and huge bonus... More
by LIAMAZON
Employees Worked With
